Teams at New Relic

Leads New Relic’s Americas sales organization across the US, Canada, and Latin America. Develops regional sales strategy, drives enterprise SaaS revenue and customer consumption, builds executive relationships, improves forecasting, and leads cross-functional growth initiatives. Recruits, coaches, and develops sales leaders and managers while scaling sales operations, implementing MEDDPPIC and CoM methodologies, and driving organizational transformation across public and commercial sectors.

Provides Tier 1 and Tier 2 technical support in a primarily Mac-based environment. Responsibilities include troubleshooting hardware, software, networks, and SaaS applications; configuring laptops, printers, and peripherals; provisioning accounts and access; supporting meetings and events; maintaining hardware inventory; managing JSM tickets; training users; and participating in global emergency on-call coverage.

Leads enterprise-wide strategic sourcing, procurement, travel and expense, and vendor management operations. Responsibilities include directing complex RFx initiatives, negotiating commercial contracts, managing supplier performance, developing procurement policies and governance, optimizing costs, leading organizational change, managing budgets and metrics, and building global procurement teams. Partners with Legal, Security, Finance, and Technology executives while providing executive-level reporting and guidance.