Jobs at Nooks AI

Own Nooks’ paid media strategy and execution across search, social, display, programmatic, CTV, video, affiliate, and demand-capture channels. Manage media planning, budgets, pacing, bidding, measurement, attribution, optimization, agency partners, and ad operations. Build scalable systems, automate reporting, monitor spend, identify anomalies, and connect advertising investment to pipeline and revenue. Use AI tools daily to improve workflows and performance.

Own Nooks’ social channels and talent brand, creating engaging content across LinkedIn, X, Instagram, TikTok, and emerging platforms. Partner with engineering, research, recruiting, communications, marketing, and executives to showcase company culture, technical work, launches, and employee stories. Build advocacy programs, launch talent campaigns, measure audience and recruiting impact, and use data to optimize content and channel strategy.

Drive go-to-market for Nooks’ inbound AI agents, targeting marketing and demand generation leaders. Responsibilities include shaping product roadmap input, developing positioning and messaging, creating demos and live website experiences, leading launches, informing pricing and packaging, and equipping Sales with competitive content, ROI proof, and enablement. The role partners closely with Product, Sales, Marketing, and GTM Enablement while using customer insight and data to drive results.

Lead and build Nooks’ product marketing function as the company expands from a single product to a revenue-agent platform. Own positioning, messaging, launches, demos, visual product stories, competitive intelligence, analyst relations, and sales enablement. Partner with Product, Engineering, Sales, and Marketing to translate technical capabilities into compelling buyer value, influence roadmap and packaging, and drive adoption. Hire and develop a product marketing team and establish scalable operating processes.

Own release marketing and post-launch adoption for Nooks’ AI sales platform. Responsibilities include managing release processes, creating demos and walkthroughs, developing customer adoption programs, measuring product usage, gathering customer insights, enabling Sales and Customer Success, and supporting upsell motions with expansion narratives and proof points. The role partners closely with Product, Customer Success, Growth Marketing, Sales, and GTM Enablement.

Lead go-to-market strategy for Nooks’ outbound AI agents and dialer products. Responsibilities include shaping product roadmaps through customer and market insights, developing positioning and messaging, creating demos and prototypes, driving launches, informing pricing and packaging, partnering on growth campaigns, and enabling Sales and SDR teams with competitive content and proof points.

Build Nooks University and establish the company’s customer education program from the ground up. Create role-specific learning paths, certification tracks, onboarding content, product walkthrough videos, and ongoing feature education. Partner with Customer Success, Product, Product Marketing, and Support to identify needs and maintain accurate content. Lead customer enablement sessions, evaluate LMS and other vendors, measure engagement, and continuously improve the self-service learning experience.

Lead strategy, roadmap, and execution for a major AI sales-platform product area. Partner with engineering and design leadership, use customer insights and data to identify automation and revenue opportunities, drive complex initiatives, and communicate product vision and outcomes across the organization.

Staff Product Designer responsible for defining the Agent Workspace design direction, creating human-agent interaction patterns, and unifying multiple AI sales products. The role involves end-to-end product design and front-end implementation in React and TypeScript, customer research, AI feature design, design systems, critique leadership, and mentoring. The designer will work closely with product, engineering, customers, and the head of design to ship and iterate on complex, high-frequency B2B tools.

Own the company KPI framework, dashboards, unit economics, and operating cadence. Partner with executives and cross-functional leaders on growth strategy, capital allocation, GTM efficiency, scenario planning, pricing, commissions, fundraising, board materials, and investor diligence. Collaborate with FP&A and Accounting to turn variance analysis into decisions and execute high-impact strategic initiatives in a fast-growing SaaS and AI environment.

Build and scale sales enablement programs for customer-facing teams, including product and skills training, onboarding, content management, process alignment, AI coaching configuration, and program effectiveness measurement. The role collaborates cross-functionally, translates complex concepts for different audiences, and iterates on enablement initiatives in a fast-paced startup environment.

Coordinate candidate interviews, schedules, calendars, and onsite hosting for San Francisco and Seattle offices. Support a high-quality candidate experience, recruiting programs, and office events such as team-building activities, celebrations, and company meetings. Handle confidential information with discretion while collaborating with recruiting operations and internal stakeholders.

Build and lead Nooks’ GTM enablement function, including its operating system, onboarding, product training, sales skills programs, certifications, coaching, launch readiness, and performance measurement. Partner cross-functionally with Product, Marketing, RevOps, Sales, Customer Success, and executives to improve seller productivity and keep the revenue organization aligned with rapid product development. Build a high-performing enablement team suited to a fast-growing AI company.

Own and improve People Operations processes including onboarding, offboarding, benefits, leaves, immigration, compliance, HRIS administration, employee lifecycle management, and employee support. The role partners with managers, vendors, legal counsel, and employees while improving systems, workflows, reporting, and operational processes in a high-growth startup environment.

People Partner responsible for scaling people programs and organizational effectiveness in a high-growth technology company. The role partners with leaders and managers on workforce planning, performance management, employee relations, compensation, succession planning, organizational design, change management, engagement, and manager coaching. It also leads people initiatives, handles sensitive employee matters, and develops scalable solutions that improve performance, retention, and culture.

Own recruiting operations, analytics, processes, technology, vendor management, AI adoption, talent events, employer branding, and university recruiting programs. Partner with People Operations, Marketing, Engineering, and recruiting stakeholders to improve workflows, build scalable talent pipelines, strengthen candidate experience, and enable data-driven hiring decisions.

Lead full-cycle recruiting for engineering, machine learning, product, and data science roles. Build talent pipelines, source candidates, partner with technical hiring managers, manage candidate experiences, coordinate university recruiting events, and track recruiting metrics. The role requires six or more years of technical recruiting experience, preferably in a startup or high-growth environment, and is based in San Francisco three days per week.

Manage a portfolio of approximately 150 SMB SaaS accounts, onboarding customers, improving adoption, monitoring account health, supporting customers, identifying expansion opportunities, and leading renewals. The role uses customer usage data, scaled success programs, high-value content, and cross-functional product feedback to maximize customer value. It requires sales-domain expertise, experience with sales engagement platforms, strong communication, and comfort working in a fast-paced startup environment.

Partner with hiring managers to design sourcing strategies, identify and engage technical candidates, manage pipelines and candidate experience, track sourcing metrics, and support scalable recruiting programs and process improvements.

Lead post-sale deployments from kickoff to launch: run discovery, manage stakeholders and project plans, configure integrations and AI-powered signals/workflows, coordinate with engineering, enable user adoption and training, and build implementation processes and documentation.