Jobs at Nooks AI

Coordinate candidate interviews, schedules, calendars, and onsite hosting for San Francisco and Seattle offices. Support a high-quality candidate experience, recruiting programs, and office events such as team-building activities, celebrations, and company meetings. Handle confidential information with discretion while collaborating with recruiting operations and internal stakeholders.

Lead full-cycle recruiting for engineering, machine learning, product, and data science roles. Build talent pipelines, source candidates, partner with technical hiring managers, manage candidate experiences, coordinate university recruiting events, and track recruiting metrics. The role requires six or more years of technical recruiting experience, preferably in a startup or high-growth environment, and is based in San Francisco three days per week.

Manage a portfolio of approximately 150 SMB SaaS accounts, onboarding customers, improving adoption, monitoring account health, supporting customers, identifying expansion opportunities, and leading renewals. The role uses customer usage data, scaled success programs, high-value content, and cross-functional product feedback to maximize customer value. It requires sales-domain expertise, experience with sales engagement platforms, strong communication, and comfort working in a fast-paced startup environment.

Build and operate Nooks’ legal function alongside the VP of Legal. Support sales with commercial contract requests, manage legal workflows and systems, oversee contract lifecycle management, signature routing, vendor onboarding, compliance administration, and corporate support. Maintain and improve AI agents used for contract review, drafting, triage, and prioritization while determining when human judgment is required.

Partner with hiring managers to design sourcing strategies, identify and engage technical candidates, manage pipelines and candidate experience, track sourcing metrics, and support scalable recruiting programs and process improvements.

Lead full-cycle recruiting for multiple teams: partner with hiring managers to define roles, source and screen candidates (particularly Business/GTM), manage candidate experience through onboarding, maintain recruiting metrics and talent pipelines, and help build scalable hiring programs. Role is hybrid (3 days/week) in downtown San Francisco.

Lead post-sale deployments from kickoff to launch: run discovery, manage stakeholders and project plans, configure integrations and AI-powered signals/workflows, coordinate with engineering, enable user adoption and training, and build implementation processes and documentation.

Lead strategic initiatives, own planning processes (annual planning, OKRs, headcount), build operating cadences, analyze performance, create dashboards, run cross-functional projects, remove operational bottlenecks, and support executive decision-making with financial and strategic analysis.

As Head of Design, you will define the design vision, lead a growing design team, and ensure cohesive user experiences for Nooks' platforms. You'll partner with product and engineering on the product roadmap, translating complex problems into intuitive interfaces while building scalable design systems and championing user feedback.

Lead the technical arm of Revenue Operations: build and run the revenue data platform, automation for pipeline generation, quote-to-sign and deal economics, board/internal revenue reporting, and product-launch rails. Manage a small engineering team, set architecture and data standards, own reconciled quarterly closes, and partner with Sales, CS, Finance, Product, and Eng to operationalize pricing, billing, and reporting.

Lead the visual expression of Nooks across marketing and digital touchpoints. Design high-impact campaign and website assets, craft in-person and experiential materials, establish brand systems and standards, art direct external partners, and build a scalable creative studio leveraging agencies, freelancers, and AI.

Lead and scale Nooks' Growth Marketing function: develop acquisition strategy, own digital channels and performance, build experimentation frameworks, implement growth systems and attribution, partner with GTM teams, and hire and coach a high-performing growth team to drive pipeline and revenue.

Lead and build Nooks' Communications & Content function: set editorial strategy, produce flagship thought leadership and research, run PR and external communications, grow social and executive programs, and create scalable processes, agency partnerships, and AI-enabled content workflows to amplify product and customer narratives across channels.

Build and maintain a scalable marketing operations foundation: automate campaigns, lead management, attribution, and reporting. Improve data quality, routing, enrichment, and monitoring. Partner across Demand Gen, RevOps, Sales, Data, and Product Marketing to design resilient, observable GTM systems and evaluate AI tools to automate operations and drive measurement.

Partner directly with the CEO to drive high-impact strategic and operational initiatives, lead cross-functional projects, build operating systems and planning frameworks, prepare executive and board materials, and leverage AI tools to automate workflows and accelerate decision-making across the company.

The Enterprise Sales Development Representative will generate outbound pipeline, prospect enterprise clients, and collaborate with Account Executives to develop sales strategies.

Join as a new-grad software engineer to build scalable full-stack applications using React, TypeScript, Node.js, and Python. Work on LLMs and AI agents for sales automation, deliver features end-to-end, collaborate with product and design, and improve performance, reliability, and engineering culture.

The Sales Development Representative generates outbound pipeline for the Account Executive team through personalized messaging and multi-channel prospecting, while collaborating across teams.

Own an AI-focused product area end-to-end: set vision and roadmap, partner with engineering/design/GTM, translate customer pain points into requirements, define success metrics, iterate using data, and drive adoption through close customer collaboration and cross-functional alignment.

Lead and scale an SMB Customer Success team executing a high-velocity, data-driven motion across onboarding, adoption, renewals, and upsells. Hire and coach CSMs, build playbooks and tooling, own retention and expansion KPIs, handle escalations, and translate customer patterns into product and process improvements while carrying a team quota as a player-coach.