Jobs at Office Hours

Owns delivery of AI data generation and model improvement projects in healthcare and clinical domains. Responsibilities include managing a book of business, coordinating clinical and life sciences experts, delivering high-quality training datasets, implementing QA processes, improving operational systems, and supporting customer relationships. Senior candidates additionally lead deal scoping, pricing, expansion planning, and commercial outcomes.

Build and lead the company’s people function, owning performance management, employee relations, policies, benefits, HRIS administration, people analytics, onboarding, offboarding, culture, and engagement. Lead the Talent & Recruiting team, hire an employee experience leader, advise managers on sensitive workplace matters, and design scalable programs and infrastructure. The role requires hands-on execution in a fast-growing company and includes hybrid work in San Francisco or New York City.

Own IT operations for a 60-person hybrid company, including end-user support, Mac fleet and device management, identity and access administration, SaaS and vendor management, office networking and AV, onboarding and offboarding, security configurations, and process documentation. Administer AI tools, support adoption and training, evaluate technology, manage licenses and costs, and establish scalable IT workflows as the company grows.

Build Office Hours’ marketing function from the ground up, including positioning, product marketing, sales assets, content, executive thought leadership, social presence, field marketing, and events. Partner with the CEO and cross-functional teams to establish the company narrative, create go-to-market programs, and scale marketing capabilities. The role begins as a hands-on individual contributor and evolves into leading an expanding team of marketers, creatives, agencies, and contractors.

The Full Stack Software Engineer will build and ship product features, collaborate with teams, and improve services and APIs. Requires 3+ years of experience.

The Client Solutions Associate connects clients with experts for qualitative interviews, manages research projects, and tracks performance while collaborating with product and engineering teams.

Lead the accounting function as the company’s first internal accounting hire. Own daily, monthly, and annual close processes, general ledger, payables, receivables, payroll, financial reporting, tax compliance, audits, internal controls, and process scaling. Select and implement financial technology and automation tools while partnering with cross-functional leaders. The role requires progressive accounting experience in high-growth environments and offers remote or hybrid flexibility.

Own end-to-end search, discovery, and recommendation systems: design data ingestion and indexing pipelines, build backend services/APIs for matching and ranking, ship user-facing discovery features, improve architecture and observability, and explore LLM-assisted approaches for production retrieval and ranking.

Build and maintain benchmark datasets and reproducible evaluation pipelines and environments for LLMs; support fine-tuning experiments; develop scoreboards/leaderboards and analysis tools; create tooling for data creation, annotation, and review; collaborate with researchers to ensure accurate, comparable published results.

Lead development of the companys first iOS app, owning architecture, state, navigation, offline support, CI/CD and App Store delivery. Build polished Swift/SwiftUI user experiences, collaborate with design and product, use AI coding tools to iterate quickly, and establish mobile standards and tooling as the team grows.

The Senior Product Designer will own product experiences from design to execution, collaborating with product and engineering to create high-quality user interfaces and workflows.

Sell Office Hours' Expert Data Services to research, data, and post-training teams at AI labs and life sciences firms. Win new logos, close large multi-year contracts, drive upsell/expansion, and build senior relationships by translating domain expertise into long-term engagements that advance AI model training and evaluation.

Own and operate the cloud platform: run AWS/EKS clusters, manage IaC and GitOps, implement CI/CD, security, and observability, operate databases and messaging, and build automation tooling to improve reliability and developer velocity.