The Account Director will build relationships, guide strategic planning, analyze service data, and drive revenue growth for Via's partners.
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an Account Director at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day.
About the Role:
- Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
- Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
- Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
- Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
- Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
- Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
- 10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
- Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
- An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
- A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
- A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
- Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
- Base salary range: $160,000-$200,000
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Via San Francisco, California, USA Office
San Francisco, California, United States, 94112
Similar Jobs
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Perform full-chip functional verification for advanced memory projects, develop verification plans, build SystemVerilog testbenches and assertions, collaborate with digital design teams to debug, and contribute to mixed-signal circuit design, array architecture, circuit simulation, optimization, and floorplanning for DRAM and emerging memories.
Top Skills:
CadenceDesign-For-Test (Dft)Rtl VerificationSpf ExtractionSpiceStatic Timing Analysis (Sta)SystemverilogTiming-Accurate VerilogUnixVerilog
Artificial Intelligence • Hardware • Information Technology • Machine Learning
The role involves designing and analyzing circuits for memory products, collaborating with multiple teams, and verifying designs using industry standard simulators.
Top Skills:
AdeC++Cadence VirtuosoHspicePython
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Independently manage field engineering projects for product safety evaluations across the Western US. Develop UL requirements, test methods, and equipment for complex or non-standard products. Conduct on-site electrical testing, communicate with clients and AHJs, resolve compliance issues, serve as project handler/reviewer, and present code and certification topics. Frequent domestic and some international travel required.
Top Skills:
Building CodesElectrical Test EquipmentHazard Based EngineeringNecUl
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
