Account Manager, West

Description

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If you’re ready to help shape the future of enterprise storage, we’d love to connect.

Position Overview:

The Account Manager is responsible for understanding the client's business objectives and challenges and leveraging the TrueNAS product portfolio to provide solutions that meet those needs. The ultimate mission of the Account Manager is to be a trusted advisor to the client, driving business success for both the client and TrueNAS. 

This is a hybrid position in our Campbell, CA office. 

Base Pay Range

The base pay for this position is $70,000 USD annually with an OTE of $120,000 - $140,000. 

Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. 

TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

Expected Posting Timelines

This position will be open for a minimum of 5 days, a maximum of 90 days.

The Day-to-Day

The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.

• Generate growth around TrueNAS' full portfolio of hybrid and all-flash unified storage arrays.
• Effectively communicate and present the TrueNAS company vision, value proposition, and go-to-market strategy in all communication forms.
• Handle a complex and technical medium-term sales process from lead to quote to close to maintenance, support, and advocacy.
• Generate revenue by developing business and securing long-term customer relationships and referrals by demonstrating a steadfast commitment to providing an amazing customer experience by becoming your customers' Trusted Advisor.

Education and Experience

We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career.

• 3+ years experience in B2B sales for both large and small organizations where brand recognition may not be strong
• 2+ years experience in Storage Sales and/or Datacenter Technologies preferred
• Experience using Salesforce a plus
• Background in Open Source Technologies a plus
• Comfortable being the "underdog" and not just leveraging a name brand to open doors
• Self-starter, comfortable working in a fast-paced environment and multi-tasking
• Excellent communication, presentation, problem-solving, planning, and time management skills
• Proven track record of handling complex solution sales and medium-long sales cycles
• Consistent track record of exceeding quota while maintaining customer loyalty and required product margins
• Must be able to prospect and self-generate pipeline
• A positive, can-do, team-oriented attitude
• Ability to be both self-reliant and a team player
• Willingness to travel up to 25%

Equal Employment Opportunity:

iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.