AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.
We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.
JOB SUMMARY
We are seeking a hands-on, technically strong Microsoft Copilot & AI Solutions Specialist to join our Enterprise Systems team. This role is focused on designing, building, and supporting AI-powered solutions across the Microsoft ecosystem, with an emphasis on Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, SharePoint, Teams, and related integrations.
This position is ideal for someone who enjoys turning business ideas into working solutions. The right candidate can engage with stakeholders to understand a problem, quickly prototype a solution, refine it through testing and feedback, and help move it into production in a secure and supportable way. A key part of the role will be helping shape and deliver conversational AI, agent-based workflows, and intake/automation experiences that improve productivity and simplify how employees interact with enterprise services. This role requires a self-starter who can operate independently, navigate ambiguity, and rapidly iterate on solutions in a fast-evolving AI landscape.
While this role will participate in AI governance and review discussions, it is primarily a technical, delivery-focused role. We are looking for someone who can work effectively with Legal, Compliance, Cybersecurity, and Data Privacy teams, but whose strength is in building, integrating, troubleshooting, and operationalizing AI solutions. Familiarity with Microsoft Purview and data protection concepts is important to ensure AI solutions are implemented responsibly.
Success in this role means helping the organization adopt Microsoft AI capabilities in a practical, secure, and scalable way while delivering measurable business value.
KEY RESPONSIBILITIES
AI Solution Design & Delivery
Design, prototype, implement, and support AI-powered solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, and related Microsoft technologies
Design and implement Copilot Studio agents, including conversational flows, orchestration, and integration with enterprise data sources
Build conversational experiences, agents, and workflow automations that improve business processes and user productivity
Translate business problems and use cases into practical technical solutions, with a focus on usability, scalability, and supportability
Develop intake, routing, summarization, and knowledge-driven experiences that capture user needs and produce structured outputs for review or downstream processing
Configure and integrate AI solutions with platforms such as SharePoint, Teams, Microsoft 365, Microsoft Graph, ServiceNow, and other enterprise systems
Support proof-of-concepts, pilots, and production implementations, including setup, testing, troubleshooting, documentation, and operational handoff
Microsoft Platform Engineering & Integration
Build and support integrations using APIs, connectors, Power Automate, and Microsoft Graph
Work across Microsoft 365, SharePoint Online, Teams, Entra ID, Power Platform, and Azure services to deliver connected AI solutions
Contribute to solution design patterns, reusable components, and technical standards for Microsoft-based AI solutions
Help establish practical support and monitoring approaches for AI solutions in production
Troubleshoot issues related to authentication, permissions, data access, connectors, and AI workflow behavior
AI Governance, Security, and Responsible Use
Partner with Legal, Compliance, Cybersecurity, Data Privacy, and Enterprise Architecture teams to ensure AI solutions align with company policies and risk expectations
Incorporate governance, guardrails, and data protection considerations into solution design, including appropriate use of Microsoft Purview, DLP, access controls, and information protection concepts
Evaluate proposed AI use cases for feasibility, platform fit, security considerations, and implementation approach
Help document solution designs, assumptions, risks, and recommended controls in a clear, business-friendly way
Support responsible AI practices by ensuring solutions are designed with transparency, appropriate human oversight, and secure handling of enterprise data
Enablement & Adoption
Act as a technical advisor to business and IT stakeholders on what Microsoft AI capabilities can and cannot do
Help teams identify and prioritize high-value use cases for Copilot, agents, and workflow automation
Create documentation, knowledge articles, runbooks, and training materials to support adoption and operational readiness
Communicate technical concepts clearly to both technical and non-technical audiences
Stay current on Microsoft AI roadmap capabilities and evaluate how new features may be applied within the organization
REQUIRED QUALIFICATIONS
Bachelor's degree or higher in Computer Science, Data Science, Statistics, or a related field
3+ years of experience designing, implementing, or supporting enterprise technology solutions in Microsoft 365, Azure, Power Platform, automation, AI, or related areas
Hands-on experience with one or more of the following: Microsoft 365 Copilot, Copilot Studio, Azure AI services, Azure OpenAI, Power Automate, Power Apps, or similar enterprise AI/automation platforms
Experience building or supporting integrations across enterprise platforms using APIs, connectors, workflow automation, or scripting
Strong working knowledge of the Microsoft ecosystem, including Microsoft 365, SharePoint Online, Teams, Entra ID, and related collaboration technologies
Familiarity with Microsoft Purview, DLP, data classification, or related governance/security capabilities as they apply to AI and enterprise data protection
Experience gathering requirements, translating business needs into technical solutions, and supporting solutions through testing and deployment
Strong troubleshooting and problem-solving skills, with the ability to operate independently in ambiguous situations
Strong written and verbal communication skills, including the ability to explain technical concepts to business stakeholders
PREFERRED QUALIFICATIONS
Experience designing or deploying conversational agents, copilots, or AI-assisted workflow solutions in an enterprise environment
Experience with Azure AI Foundry, prompt design, grounding patterns, knowledge sources, or retrieval-based solution patterns
Experience integrating AI solutions with SharePoint lists, Teams, service platforms, or custom business applications
Scripting or development experience with PowerShell, Python, JavaScript, or C#
Familiarity with Microsoft Graph, app registrations, service principals, and authentication patterns used in enterprise integrations
Experience working in regulated, compliance-conscious, or security-sensitive environments
Exposure to AWS Bedrock, Claude, Gemini, or other enterprise AI platforms
Familiarity with generative AI tools for image and video creation (e.g., Adobe Firefly, Runway, or similar diffusion-based tools) and their application in business workflows
Experience creating technical documentation, training content, or operational runbooks
Microsoft certifications such as AI-900, AI-102, MS-102, PL-400, PL-600, or similar are a plus
The base compensation range for this position is $110,000 - $120,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.
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