Application Engineer, CRM Technology, Level 4

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We're looking for an Application Engineer to join Team Snapchat! As a member of the CRM Technology team, you will build applications and platforms that support Snap's advertising business, including CRM, Sales, and Go-To-Market (GTM) systems.

The role combines AI platform development and business applications. You will build shared services, AI agents, APIs, and integrations, while also delivering features used by our business teams. You'll work across Snap's internal infrastructure, Salesforce, and cloud services to develop reliable systems that help teams operate more efficiently and support advertiser growth.

What You'll Do

• Design and build scalable applications, backend services, and APIs supporting Snap's CRM and advertising business.
• Build shared AI capabilities, agent frameworks, and reusable services that can be used across different business applications.
• Develop AI-powered applications and workflows using LLMs, internal tools, and business data.
• Build and maintain high-volume integrations across Salesforce, Ads platforms, internal services, and third-party systems.
• Work across teams to understand business requirements, evaluate technical tradeoffs, and deliver solutions.
• Independently own features end to end, from design and implementation through testing, deployment, and production support.
• Use AI-assisted development tools and modern engineering workflows to ship software faster while maintaining code quality, security, and reliability.
• Improve application performance, availability, monitoring, and CI/CD processes.
• Contribute to code reviews, technical documentation, and engineering best practices.

Knowledge, Skills & Abilities

• Strong programming and software design skills, including debugging, performance analysis, and test design.
• Experience developing backend services, REST APIs, integrations, and data-driven applications.
• Understanding of distributed systems, cloud infrastructure, and database technologies.
• Familiarity with AI/LLM concepts, including AI agents, RAG, tool calling, and agent orchestration.
• Ability to independently design and deliver medium-sized features spanning multiple components.
• Understanding of operational aspects of production systems, including monitoring, incident investigation, and troubleshooting.
• Ability to evaluate technical tradeoffs and write maintainable, well-tested code.
• Ability to work with Product Managers, engineers, and business teams to solve problems.
• Ability to learn new technologies and apply them to existing systems.
• Familiarity with AI-assisted software development tools and workflows.

Minimum Qualifications

• Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.
• 3+ years of software development experience building and maintaining production applications or services.
• Experience programming in Python, Java, JavaScript/TypeScript, or similar languages.
• Experience with BigQuery, Airflow, SQL/NoSQL databases, or other data platforms.
• Experience designing and building backend services, APIs, or system integrations.

Preferred Qualifications

• Experience with Salesforce CRM, including Apex, Lightning Web Components, Force.com, or Salesforce APIs.
• Experience building applications using LLMs, AI agents, RAG, or Model Context Protocol (MCP).
• Experience with AI agent frameworks such as Google ADK, Langfuse, or similar technologies.
• Experience with GCP, AWS, Kubernetes, or other cloud services.
• Experience building scalable integrations with enterprise SaaS platforms and internal services.
• Experience with advertising platforms, Ads APIs, CRM, or GTM systems.
• Experience with AI-assisted engineering tools such as Cursor, Claude Code, or similar tools.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

Zone B:

Zone C:

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