Dynatrace Logo

Dynatrace

AR Operations Manager

Posted 2 Hours Ago
Be an Early Applicant
Remote or Hybrid
Hiring Remotely in Boston, MA
96K-120K Annually
Mid level
Remote or Hybrid
Hiring Remotely in Boston, MA
96K-120K Annually
Mid level
Supports Dynatrace’s global Analyst Relations program by coordinating analyst engagements, executive schedules, briefings, events, databases, reporting, and internal dissemination of analyst insights. The role prepares briefing materials, maintains analyst intelligence and relationship records, supports conferences and analyst days, tracks program metrics, and improves operational workflows. Success requires strong organization, communication, project management, stakeholder coordination, and proficiency with Microsoft Office and database tools.
The summary above was generated by AI
Your role at Dynatrace

At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Manager, you will play a critical role in supporting and executing our global Analyst Relations program. You will help ensure analysts have timely access to the information they need to understand Dynatrace's strategy, products, and market leadership.
This highly collaborative role is ideal for a detail-oriented professional who thrives on organization, relationship management, and cross-functional coordination. You'll work closely with Product, Marketing, Communications, and executive stakeholders to support analyst engagements, maintain operational excellence, and help deliver a world-class analyst experience.

Key Responsibilities
Analyst Engagement Coordination

  • Manage the scheduling and logistics of analyst inquiries, briefings, advisory sessions, and other analyst interactions.
  • Coordinate calendars across analysts, executives, product leaders, and subject matter experts.
  • Ensure analyst engagements are organized efficiently and executed professionally.

Briefing & Inquiry Preparation

  • Develop briefing books, background documents, speaker preparation materials, and meeting summaries.
  • Gather and synthesize information from internal stakeholders to prepare executives and spokespersons for analyst interactions.
  • Support the creation and maintenance of analyst-facing presentations and supporting materials.

Analyst Intelligence & Database Management

  • Maintain accurate and up-to-date analyst lists, research coverage maps, contact information, relationship history, and engagement records.
  • Track analyst inquiries, briefings, research participation, and coverage across key firms.
  • Manage analyst relations tools, databases, and reporting processes to ensure data quality and visibility.

Event & Program Support

  • Support analyst engagement activities at company events, conferences, analyst days, and executive programs.
  • Assist with analyst invitations, meeting scheduling, agendas, logistics, briefing preparation, and onsite coordination.
  • Help execute analyst programs at key industry events and Dynatrace-hosted experiences.

Operational Excellence

  • Track program metrics and maintain reporting dashboards.
  • Ensure analyst interactions, materials, and activities are documented and accessible.
  • Help disseminate analyst insights to key internal stakeholders across product, marketing, executives, and sales.
  • Identify opportunities to improve processes, workflows, and operational efficiency across the Analyst Relations function.
What will help you succeed

Required

  • 3+ years of experience in Analyst Relations, Corporate Communications, Public Relations, Marketing, Event Management, Executive Support, or a related field.
  • Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.
  • Strong written and verbal communication skills.
  • Experience coordinating senior executive schedules and cross-functional stakeholders.
  • Attention to detail and commitment to delivering high-quality work.
  • Proficiency with Microsoft Office, collaboration tools, and database management.

Preferred

  • Experience working in enterprise software, technology, SaaS, or B2B marketing environments.
  • Familiarity with industry analyst firms such as Gartner, Forrester, IDC, and 451 Research.
  • Experience supporting executive briefing programs, corporate events, or customer/analyst engagements.
  • Knowledge of analyst relations best practices and experience working in ARchitect.
  • Working knowledge of using enterprise AI tools a plus.
Why you will love being a Dynatracer
  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Compensation and Rewards

The targeted base pay range for this role is $96,000 to 120,000. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Dynatrace Mountain View, California, USA Office

401 Castro St , Mountain View, CA, United States, 94041

Similar Jobs at Dynatrace

Yesterday
Remote or Hybrid
91K-114K Annually
Senior level
91K-114K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Serves as the senior technical advisor and primary account contact for enterprise Dynatrace customers. Owns success planning, platform adoption, architecture guidance, value realization, executive business reviews, risk and escalation management, support case resolution, and change-window coverage. Coordinates cross-functional teams, advocates for customers internally, supports production upgrades and high-impact events, and drives long-term technical outcomes across complex cloud and observability environments.
Top Skills: AWSAzureCmdbDynatraceGoogle Cloud PlatformItsmJira Service ManagementKubernetesOpenshiftServicenow
Yesterday
Remote or Hybrid
150K-180K Annually
Expert/Leader
150K-180K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Owns customer success, adoption, consumption, renewal strategy, and expansion for large enterprise accounts. Builds executive relationships, develops success plans, documents business value, identifies growth opportunities, and advocates for customers internally. Partners with sales, marketing, product, and post-sales teams to drive business outcomes, resolve issues, create reference accounts, and support digital transformation. Requires strong commercial, technical, communication, and executive engagement skills, plus expertise in observability, cloud platforms, and application performance monitoring.
Top Skills: Application Performance MonitoringAWSCRMDynatraceGoogle Cloud PlatformHTMLHTTPJavaScriptAzure
Yesterday
Remote or Hybrid
United States
58K-73K Annually
Junior
58K-73K Annually
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Provides ticket-based technical support for Dynatrace Digital Experience products. Responsibilities include triaging requests, configuring Dynatrace, creating synthetic monitoring scripts, analyzing performance and availability data, conducting root cause analysis, performing customer health checks, delivering technical training, documenting solutions, and supporting internal enablement. The role requires web and mobile technology knowledge, querying skills, data analysis, customer communication, and at least annual travel for a team meeting.
Top Skills: Cloud PlatformsContent Delivery NetworksCSSDynatraceDynatrace Query LanguageHTMLJavaScriptMobile App DevelopmentReal User MonitoringSalesforceSession ReplaySplunk Search Processing LanguageSQLSynthetic Monitoring

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account