Business Development Director

Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About the Opportunity:
We are seeking a strategic and results-oriented Business Development Director to lead Business & Operations Systems (BOS) business development activities across Market Area Americas. This senior-level position focuses on market development, solution and portfolio strategy, executive-level customer relationships, thought leadership, go-to-market strategy, and marketing initiatives within the BOS domain. The primary goal is to accelerate revenue growth, expand market presence, and shape the future of our BOS offerings for current and potential customers.
The role will concentrate on one or more of the following strategic areas: Autonomous Networks, Intent-Driven BSS and Monetization, Services and Autonomous Operations, and AI and Analytics. This position reports to the Head of Americas BOS and serves as a key member of the MACS BOS Leadership Team. The work location is flexible within MACS, with final placement determined during the hiring process.
What you will do:

• Collaborate with regional Customer Units, account teams, and BOS Client Executives to develop and implement sustainable business growth strategies
• Lead go-to-market initiatives for BSS/OSS offerings, including sales acceleration programs, thought-leadership forums, and knowledge-sharing workshops
• Monitor market dynamics, competitive positioning, and customer demand to influence portfolio relevance
• Support execution of the BOS portfolio strategy across MACS, ensuring alignment with organizational priorities, customer needs, and evolving market trends
• Work closely with MACS BOS domains (Monetization, Orchestration, Core Commerce, Data & Analytics, and Services) as well as global teams to identify and pursue growth opportunities
• Drive innovation, differentiation, and value-proposition development across BOS products and services
• Ensure sales readiness and business excellence initiatives that enhance customer satisfaction and delivery effectiveness
• Lead solution positioning, proposal development, and value-based selling for large-scale transformation opportunities
• Serve as a senior BOS representative in executive-level customer engagements and strategic discussions
• Represent the organization as a thought leader at industry events, conferences, analyst briefings, and customer forums
• Mentor and enable presales and solution teams to ensure cohesive execution of business objectives

The skills you bring:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, Data Science, or related field
• 15+ years of experience in the telecom software industry, with deep expertise in BSS/OSS
• Proven success in business development, solution leadership, and portfolio management, particularly with Tier-1 Communications Service Providers
• Strong understanding of telecom networks, IT systems, cloud-native architectures, 5G/IoT, AI/automation, Autonomous Networks, and digital transformation
• Demonstrated experience managing large-scale deals, partnerships, and presales engagements
• Exceptional communication skills with the ability to translate complex technologies into compelling business value
• Strong commercial acumen with a track record of driving revenue growth and strategic partnerships
• Executive presence with excellent negotiation and stakeholder management abilities
• Collaborative leadership approach with the ability to mobilize cross-functional, geographically distributed teams
• Passion for innovation, customer success, and long-term value creation
• Strong analytical judgment and decision-making skills, with the ability to operate effectively in complex and dynamic environments
• Prior experience with Ericsson and/or leading telecom software providers is desirable

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Technical & Solution Sales Support (CHG)
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.