Business Process Lead FP&A Transformation

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position:

The Business Process Lead, FP&A Transformation is the enterprise process owner for how forecasting is designed, executed, and continuously improved at Intuitive. This high-impact individual contributor will lead the transformation of legacy, manual, and fragmented workflows into a simpler, faster, and more accurate forecasting operating model. Working with FP&A leadership across the organization, this role translates business needs into scalable processes, aligns stakeholders, pilots improvements, and drives sustained adoption.

The successful candidate is a systems thinker, process architect, and change leader who creates clarity in ambiguity, challenges unnecessary complexity, and connects process design to measurable outcomes. Success will be reflected in a forecasting model that is faster, simpler, more accurate, well governed, and consistently adopted across FP&A. Innovative thinking to challenge the current state to fully transform the forecast process.

Role and Responsibilities:

• Diagnose and Design: Map end-to-end forecasting workflows, handoffs, decision points, rework loops, and elapsed-time gaps.
• Identify root causes related to ownership, decision rights, data readiness, calendar design, and manual workarounds.
• Design the future-state operating model, including workflow sequencing, inputs and outputs, decision gates, escalation paths, and integration points.
• Prioritize, Pilot, and Scale: Build a transformation roadmap that sequences process, data, and automation opportunities by value, feasibility, risk, readiness, and dependencies.
• Facilitate prioritization decisions with Finance leadership and clearly communicate trade-offs.
• Design and lead pilots with defined scope, success measures, timelines, and learning objectives.
• Measure outcomes, refine the approach, and scale proven changes while maintaining process integrity.
• Track adoption and outcomes using measures such as cycle time, rework, compliance, engagement, and forecast accuracy trends.
• Establish feedback loops and governance to sustain improvements.

Required Skills and Experience:

• 8+ years of progressive experience in business process excellence, finance transformation, FP&A operations, or a related discipline.
• Experience partnering with Data, Systems, or Technology teams without directly owning technical delivery.
• Success leading enterprise-scale process redesign from diagnosis through future-state design, pilot, rollout, and adoption.
• Expertise with AI/ML-enabled forecasting and responsible integration of model outputs into financial processes.
• Experience translating ambiguous problems into process blueprints, RACIs, decision gates, requirements, and prioritized roadmaps.
• Lean Six Sigma, BPM, Design Thinking, or formal change management training or certification.
• Proficiency with process-mapping tools such as Visio, Lucidchart, or Miro.
• Hands-on experience facilitating process mapping and cross-functional working sessions.
• Executive communication skills for VP- and C-suite audiences.
• This role requires working onsite in our Sunnyvale, CA office Tuesday, Wednesday, and Thursday every week.

Required Education and Training:

• Bachelor’s degree in Finance, Business, Operations, Data Analytics, Information Systems or a related field.

Preferred Skills and Experience:

• FP&A transformation experience, including forecasting operating model redesign, planning-cycle optimization, or driver-based planning.
• Ability to influence without authority across senior leaders, business owners, and technical teams.
• Strong analytical capabilities and experience evaluating transformation outcomes.
• Experience in a publicly traded technology or medical-device company and a SOX-compliant environment.

#WeAreIntuitive #LI-HYBRID 

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.