Technical Service Data Engineer
Schedule: Monday to Friday, 8 am to 5 pm
We are looking for a Technical Service Data Engineer who would translate complex engineering specifications and 3D CAD data into high-precision repair procedures (Tasklists) within the ERP system. Acting as the bridge between Design Engineering and the Shop Floor, you ensure that every bolt, torque value, and Joint ID is accurately documented and maintained throughout the entire engineering change lifecycle.
Key Responsibilities
ERP Tasklist Authoring: Build and maintain detailed repair "Tasklists" in the ERP. This includes mapping specific Part Numbers, Joint IDs, and critical assembly values (e.g., torque, sequence,etc).
CAD Data Extraction: Use CATIA to navigate complex assemblies, identify components, and verify spatial requirements for repairs. You aren't just looking at drawings; you are digging into the 3D environment to determine "what else" needs to be removed or replaced.
Change Management (CM): Act as the Data Agent for Engineering Change Orders (ECOs). When engineering shifts a design, you analyze the impact on existing repair procedures and manually update the ERP to ensure the shop floor always has the latest data.
Technical Documentation: Synthesize engineering jargon into clear, logical repair steps, similar to a Technical Writer but with the mechanical depth of a repair technician.
Required Qualifications & Skills
Practical Repair Experience: You must have "hands-on" background in a repair or overhaul environment to understand the practicalities of a workshop.
Software Proficiency: * CAD: Advanced navigation in CATIA (V5/V6) or similar high-end PLM software.
ERP: Experience with SAP, Oracle, or similar (specifically routing/tasklist modules).
Precision Mindset: An obsession with data accuracy—specifically regarding Torque Values and Joint IDs, where a typo can lead to mechanical failure.
Analytical Detective Work: Ability to look at a Change Order and intuitively know which 15 Tasklists across the system need to be adjusted.
Education & Experience Requirements
Education: Bachelor’s Degree in Engineering (Mechanical, Manufacturing or Electrical).
Professional Experience: 4 to 6 years of progressive experience in a technical role, specifically within Repair & Overhaul (MRO) or heavy manufacturing environments.
Field Experience: Direct exposure to Repair Operations. You must understand the practical constraints of a workshop, such as tool accessibility, fastener galling, and safety protocols.
Systems Expertise:
ERP: Proven experience with SAP (PP/QM/PM modules), Oracle, or equivalent, focusing on master data, routings, and bill of materials (BOM).
PLM/CAD: Advanced proficiency in CATIA V5/V6 or 3DExperience for assembly navigation and part extraction.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Retirement Plan (401k, IRA)
Free breakfast and lunch
Sigma Software Vertex San Jose, California, USA Office
San Jose 75E Santa Clara St, San Jose, California, United States, 95113
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