Director of Product Design

ImpactShipt's design system is moving past being a static component library. We are building a design platform: the operating system that every Shipt product surface runs on. Tokens, components, patterns, and the pipeline that delivers them into code are the substrate that lets product teams move fast without fragmenting the experience.
As the Director of Product Design, you will lead the multi-year vision for Shipt's design platform, treating the system as the operating layer that every product team builds on rather than a library they reference. You will shape how the platform scales across Customer, Shopper, and Partner experiences, influence cross-functional leadership in Engineering, Product, and Research, and lead a team of systems designers who are setting the standard for how design platforms operate in the AI era. The ideal candidate thinks in systems and data schemas, has a real point of view on the design-to-code problem, and is already using GenAI tools in their daily practice rather than waiting for them to mature. The Director of Product Design is responsible for establishing the operating model for how the design platform gets built, governed, and adopted, in close collaboration with Engineering on shared component contracts and pipeline ownership. You will define how we measure the platform and connect platform investment to measurable business outcomes for the broader organization. This is a hybrid position that is based out of San Francisco, CA, Birmingham, AL, or Minneapolis, MN.

• 5+ years in product design leadership, specifically having shipped, scaled, and maintained a multi-platform design system in production across web and mobile codebases.

• Front-end architecture experience, with a deep understanding of how design tokens and components live within GitHub, CI/CD pipelines, and package managers.

• Proven autonomy in executing technical governance frameworks, schema definitions, and token contracts without requiring external oversight.

• Proficiency with current AI tools 

• Direct experience managing product design talent, with a track record of leading, mentoring, and scaling small-to-large software systems design teams.

• Deep competency in complex systems thinking, data schema architecture, workflow/IA design, and visual infrastructure design.

• Strong executive communication and the ability to connect platform investment to measurable business impact.

Pay Range: $188,000 - $230,000

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Skills & Education

This list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.

Artificial Intelligence (AI), Design Leadership, Product Management

Work Arrangement

To foster connection while offering continued flexibility, hybrid team members have the following in-office expectations:

Hybrid roles in Birmingham, AL typically work in-office at least 2 days per week, with core in-office days on Wednesdays and Thursdays.

Hybrid roles in Minneapolis, MN typically work in-office at least 1 day per week on either Tuesday, Wednesday, or Thursday.

Hybrid roles in San Francisco, CA typically work in-office at least 1 day per week between Monday and Thursday.

Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Employees (and eligible family members) are covered by medical, dental, vision and more.  Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.  Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.