Engagement Manager, Mid Market

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable.

Founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times.

It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives.

Four principles guide us:

• Velocity. Optimize for rate of learning. Take action, get feedback, get better.

• Hospitality. Sweat the experience. Delight customers, candidates and colleagues, even when it’s inconvenient.

• Transparency. Public unless private. Share context openly within the company so people and agents can take initiative.

• End-to-end. Deliver outcomes, not tasks. Step beyond your job description and see the work through.

The Engagement team partners with forward-thinking customers to transform how they hire. This isn’t customer support - it’s strategic engagement. You’ll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long-term value.

As Engagement Manager, you’ll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day-to-day, and our internal teams sharpen strategy with deep customer insights.

Key ownership areas:

• Build trusted, strategic partnerships with senior stakeholders, from recruiters to C-level, to drive business outcomes with AI.

• Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams.

• Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts.

• Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies.

• Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview’s role as a category leader.

• Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action.

• 4+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.

• Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators.

• Strong analytical and strategic thinker; comfortable making data-driven decisions.

• Skilled in change management and guiding customers through transformation.

• A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop.

• Entrepreneurial, adaptable, and energized by experimentation.

• Deeply aligned with our brand: intelligent, low-BS, authentic, and customer-obsessed.

• Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco.

Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $150,000 - $250,000.

• The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance.

• Supreme rate-of-learning as we re-orient how the world works with AI.

• High compensation, through cash and equity.

• All the benefits you’d expect and more.