Founding Content Strategy Lead

TL;DR: We’re hiring our first Content Marketing Lead to work directly with our Head of Marketing to help scale Listen from $XXM → $100M+ ARR. This role is for someone who loves the craft and the strategy: you’re interviewing customers, writing the scripts, penning research papers, and stepping in front of the camera when needed. Expect to move fast, run tight experiments, scale what works, and grow your career!

Min. 8+ years in B2B SaaS content, product marketing, editorial, or brand storytelling roles. Comfort with video, social-first content, and customer storytelling is important. Prior experience as a social media creator is a plus.

Background

Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Company highlights — entirely product-led:

• World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).

• Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.

• Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.

• Performance: Industry-leading win rate driven by a highly differentiated product.

• Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.

• Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.

What You'll Do

• Own content strategy and execution across case studies, webinars, blogs, and social

• Create content researchers love and that shows how Listen helps them do better work

• Turn complex topics into clear, compelling stories and standout B2B content

• Write high-quality assets including whitepapers, reports, launch materials, and scripts

• Interview customers and translate insights into content that drives credibility and demand

• Test and scale new formats including video, webinars, podcasts, and social-first content

• Partner with founders and internal teams to shape narratives and bring ideas to market

• Use performance data to iterate quickly and scale what works

Who You Are

• Strong writer, storyteller, and editor with excellent taste

• Curious and articulate

• Comfortable across multiple content formats, including video

• (Preferred) Confident on camera, or excited to grow into it

• Fast, scrappy, and energized by early-stage ambiguity

• Creative and metrics-driven

• Motivated by craft, impact, and building something from the ground up

Life at Listen Labs

• Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.

  • The range for this role is $150,000 – $200,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.

• Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.

• Room to Grow: As an early member of the team, you’ll have the opportunity to have end-to-end ownership over new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.