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Hilton

General Manager - Home2 Suites - Franchise

Posted Yesterday
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In-Office
Houston, TX
Entry level
In-Office
Houston, TX
Entry level
Manage all aspects of a 120-room Home2 Suites property, including daily operations, staff leadership, guest satisfaction, quality assurance, revenue growth, cost controls, budgeting, and brand compliance. The General Manager will recruit, train, coach, and evaluate employees; conduct room inspections; oversee financial and operational performance; coordinate with other properties; and ensure effective communication, emergency preparedness, and adherence to company policies.
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Clarus Hotels is seeking an outgoing and energetic individual as General Manager to manage a Home2 Suites located in the Westchase District. Our beautiful Home2 Suites has 120 rooms and suites with a terrific location in a growing market. We have additional properties in the pipeline and would like to see this individual grow into bigger roles in the future. 

The ideal candidate will possess strong managerial skills, multilingual abilities, and extensive experience in hospitality management to ensure our hotel delivers exceptional experiences while achieving operational goals. As the face of the property, you will inspire your team, uphold high standards of service, and implement innovative strategies to elevate guest satisfaction and revenue growth.

Summary: Responsible for all aspects of the hotel and to operate to the requirements of the brand

Essential Functions:

  • Sales and profits maximized through direct management of cost controls and revenue management
  • Meet and exceed standards for guest satisfaction scores as well as quality assurance inspections
  • Oversees both hourly and salary employees and delegates authority accordingly
  • Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures
  • Complies with all brand standards
  • Has open door policy and effective communication with executive managers and team members
  • Interview and train all team members.
  • Coach/counsel, and discipline all team members
  • Daily room inspections
  • Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations
  • Communicates with cluster properties and helps when needed
  • Knows hotel's emergency procedures
  • Carries out any reasonable request made by management that you are capable of performing 
  • Represents Clarus Hotels Inc in a professional manner at all times
  • Complies with all Clarus Hotels Inc policies and procedures

Requirements:

  • Proven managerial experience in hospitality or hotel management roles with a track record of overseeing daily operations successfully.
  • Extensive supervisory experience leading diverse hospitality teams in a fast-paced environment.
  • Proven success in guest service results
  • Strong financial knowledge, with experience managing supply and labor costs to budget
  • Action Oriented to work efficiently and effectively toward property revenue and operational objectives
  • Time Management skills to meet commitments across multiple departments and roles
  • Guest Focus to consistently deliver optimal employee and customer satisfaction for the hotel
  • Willingness to learn all aspects of the hospitality industry
  • Excellent written and oral communication skills
  • Valid driver’s license

Join us as a Hotel General Manager where your leadership will shape memorable guest experiences while driving operational excellence!

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance
  • 401k with generous company match
  • PTO 

Work Location: In person



About UsThis job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

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