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Vapi

Head of Revenue Operations

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Hybrid
San Francisco, CA, USA
Hybrid
San Francisco, CA, USA

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Vapi (/ˈVɑːpi/):
  • We’re creating the shift to voice as humanity’s default interface

  • We’re the most configurable platform for deploying voice agents

  • We’ve grown to over 600k developers in two years, adding 2,000+ every day

  • Try talking to Vapi now!

Why We’re Hiring This Role:
  • Vapi is scaling rapidly and building a world-class revenue engine to match.

  • We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.

  • You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

What You’ll Do:
  • 30 Day:

    • Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows

    • Map the end-to-end revenue funnel from marketing through delivery

    • Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting

    • Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery

  • 60 Day:

    • Redesign the forecasting process and implement improved pipeline inspection frameworks

    • Stand up SDR activity tracking, dashboards, and accountability systems

    • Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection

    • Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel

  • 90 Day:

    • Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)

    • Build onboarding and enablement frameworks for new GTM hires

    • Present the RevOps organizational build-out plan and begin hiring

    • Deliver the first full quarterly revenue insights package for leadership

Who You Are:
  • You’ve seen Series B to F.

  • You're sold multi-million dollar deals to F500.

  • Bonus: You’ve built your own startup.

Why Vapi:
  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:
  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

HQ

Vapi San Francisco, California, USA Office

760 Market St, 11th Floor, San Francisco, California, United States, 94103

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

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