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Airwallex

Head of SME & Growth, Canada

Posted One Month Ago
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Hybrid
Toronto, ON
Expert/Leader
Hybrid
Toronto, ON
Expert/Leader
Owns Airwallex’s Canadian commercial strategy and results, leading sales, account management, and partnerships. The role builds and develops a high-performing team, drives go-to-market strategy, pipeline growth, customer expansion, and retention, and represents the company with customers and partners. Responsibilities include coaching deals, improving execution, strengthening hiring and performance, and partnering cross-functionally to build repeatable growth engines.
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About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

 
About the team

The SME & Growth team at Airwallex is focused on helping ambitious Canadian businesses grow faster across borders. We work with companies that are scaling quickly and need better ways to manage payments, financial operations, and global growth. Canada is still an exciting market for us, with a lot of upside and plenty of room to build. That means this role comes with real scope, real visibility, and the chance to shape how we grow from here.

What you’ll do

As the Head of SME & Growth, Canada, you will own the commercial strategy and results for the market. You’ll lead the team across sales, account management, and partnerships, and help build a more consistent, repeatable growth engine. This role is a mix of strategy, leadership, and execution. You’ll set direction, stay close to the work, and play a key role in how Airwallex shows up and wins in Canada.

This role is hybrid, based in Toronto

Responsibilities:
  • Be the face of Airwallex in Canada across customers, partners, and the broader market

  • Build, lead, and develop a high-performing commercial team across sales, account management, and partnerships in Canada

  • Own the go-to-market strategy and commercial outcomes for Canada, from pipeline growth through to customer expansion and retention

  • Stay close to the business by coaching deals, improving execution, and raising the bar on hiring, performance, and team development

  • Partner closely with Marketing, Strategy, Product, and regional leaders to improve market readiness, sharpen positioning, and build repeatable growth levers

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:
  • Experience leading SMB sales teams or scaling high-volume sales motions in a high-growth B2B environment

  • 10 years of commercial or GTM leadership experience, including time in strategy, operations, or high-growth technology businesses

  • 5 years of experience leading multi-functional teams of 10 or more across sales, account management, partnerships, or marketing

  • Demonstrated success owning commercial outcomes and growing customers and revenue in a B2B environment

  • Strong strategic and analytical instincts, with the ability to go from market strategy to execution detail when needed

Preferred qualifications:
  • Experience in fintech or payments

  • Track record of building, scaling, or turning around a market at a key inflection point

  • Experience developing multi-channel growth strategies across new logo acquisition, customer expansion, and partnerships

  • Strong cross-functional leadership across commercial, product, marketing, and strategy teams

  • Player-coach mindset with strong commercial judgment and a practical, data-driven approach to growth

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

HQ

Airwallex San Francisco, California, USA Office

Airwallex San Francisco, US Office

188 Spear Street’s superior location is two blocks from the Embarcadero, the promenade running along the SF waterfront, and offers exceptional views and convenience through its easy access to BART, Muni, ferries, the Transbay Terminal, the Bay Bridge and all major freeways.

Sales

This is not just another sales role. It is a chance to sell a proven global platform, shape how we win across the Americas, and do career-defining work. You get the product, the territory, and the support to build real momentum.

AI Engineering

Our SF AI Engineering team at Airwallex is building production-grade AI that automates the hardest parts of global finance — from payments and onboarding to reconciliation, bookkeeping, and tax. Sitting on top of our proprietary global payments infrastructure and massive real-time transaction datasets, we design and ship vertical AI systems — from LLM-powered copilots and agentic workflows to fine-tuned models — that reach customers quickly and at scale. We’re a small, senior, zero-ego group with high ownership: engineers work end to end from problem framing and experimentation through to deployment and evals, using the right tool for the job to turn deep AI work into visible, shipped impact.

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