HR Business Partner

About Cover Genius

Cover Genius is the global infrastructure for embedded protection. Active in over 60 countries and all 50 US States, we protect the customers of the world’s largest digital companies, including Klarna, Revolut, Stripe, Priceline, Agoda, Booking.com, Turkish Airlines, Tongcheng Travel, eBay, and Uber, with seamless, end-to-end experiences. Cover Genius has protected more than 73M customers globally across 240M policies with USD $3.2BN in gross written sales. 

Coming off a stellar year with 40% YoY revenue growth and a recent $100M capital raise, putting our valuation at $1.9BN, we are accelerating into our next phase of growth. As part of our team, you’ll help drive our AI-first roadmap, developing hyper-personalization engines, agentic distribution, and automated claims infrastructure, while building the scalable technology powering the fast-growing $70B embedded protection market.

Our people are: Accountable, customer-obsessed, collaborative, driven

Our people are not: Passive, defensive, siloed, hesitant

About the Role

As a HR Business Partner on our People Team,  this position serves as a strategic partner to assigned regional leaders and employees, aligning HR initiatives with business objectives. The HRBP will provide comprehensive HR support and expertise, fostering a positive work environment, driving employee engagement, and ensuring compliance with all relevant labor laws and company policies.

This role is critical in developing and implementing people strategies that support the growth and success of the organization. To drive success in this role, you will have strong attention to detail, excellent communication skills, and the ability to work collaboratively with various stakeholders across the organization and within the People Department.

Key Responsibilities

• Collaborate with business leaders to understand their strategies, objectives, and challenges, and translate them into actionable HR plans.

• Provide strategic guidance and support on organizational design, workforce planning, talent management, and change management initiatives.

• Act as a trusted advisor to management on all people-related issues.

• Support performance management processes, including goal setting, performance reviews, and calibration.

• Provide guidance and counsel to employees and managers on HR policies, procedures, and employee relations issues, including conflict resolution, disciplinary actions, and grievances.

• Promote and foster a positive and inclusive work environment that drives high employee morale and engagement.

• Conduct investigations into employee complaints or concerns with fairness and objectivity.

• Ensure compliance with all employment laws and regulations.

• Support the onboarding and offboarding process to ensure smooth transitions and integrations into teams.

• Lead and support change management efforts within the business units, ensuring smooth transitions and employee adoption of new processes or structures.

• Drive Talent Strategy: Partner with business leaders to champion robust talent mapping, succession planning, and performance calibration cycles that identify high-potential employees and proactively address future capability gaps.

• Enable Manager Capabilities: Coach and guide people managers on building tailored development plans, defining clear career pathways, and cultivating a culture of continuous feedback and accountability.

• Design, implement, and track the impact of targeted training initiatives and leadership development programs tailored to your specific business units.

What you will bring

• Experience: 5–7 years of HR experience, with at least 5 years in an HR Business Partner (HRBP) role specifically supporting teams in the United States. Knowledge of Canadian employment law is helpful but not required.

• Talent Development: Demonstrated hands-on experience in talent development, performance management, and leadership coaching is required.

• HR Knowledge: In-depth knowledge of HR principles, practices, and current US employment laws.

• Education: Degree in Human Resources or equivalent training program.

• Communication Skills: Excellent interpersonal, communication (written and verbal), and presentation skills.

• Problem Solving: Strong analytical and problem-solving abilities.

• Relationship Building: Ability to build rapport and trust at all levels of the organization.

What you will have

• Cross-Functional Collaboration: Proven ability to partner seamlessly with diverse, cross-functional teams.

• Autonomy & Execution: Self-motivated with the ability to work independently while executing on directed goals.

• Client-Centric Flexibility: Open to working alternative or flexible schedules as needed to meet global client needs and project deadlines.

• Exceptional Precision: High attention to detail paired with robust organizational and time management skills to manage multiple priorities in a fast-paced environment.

• Trust & Integrity: A high level of discretion, professional integrity, and a proven track record of handling confidential information.

Why Cover Genius?

At Cover Genius, we create magic by turning the archaic into the extraordinary. We take one of the world’s oldest and most complex industries and reinvent it with world-class technology. Cover Genius doesn’t just disrupt legacy insurance; we make the impossible feel effortless.Our operating principles guide our mission: 

• Make today matter: We deliver with urgency and excellence. We act decisively, move with intention, and hold a high bar.

• Act with accountability: We own our commitments  and take pride in delivering results that move us forward.

• Grow together: We are a collective of curious minds. We learn from wins and setbacks, share knowledge generously, and elevate each other every day.

• Inspire Each Other: We push each other to think bigger and pull together to go further.

• Champion Our Customers: We lead with empathy and center the customer, turning complex disruptions into seamless moments of trust.

• Flexible Work Environment - Our teams are hybrid. We work from home on a Wednesday and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times.

• Don't just take our word for it - hear about our culture straight from our people here: story time.

Ready to make an impact? If you’re looking for a place where you’ll be challenged, trusted, and empowered, we’d love to meet you.

The Legal & Privacy Stuff

Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store, and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.