Legal Ops Program & AI Enablement

Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

Join Notion’s Legal team to help streamline daily operations and build scalable programs, systems, and reports. You’ll work closely with the Legal Operations Lead to clarify processes, improve tools, and make insights more accessible.

• Keep Legal’s eBilling and matter management running smoothly (vendor onboarding, matter setup/updates, invoices, accruals, budgets, data hygiene and vendor/timekeeper maintenance).

• Coordinate approvals and dependencies with Legal, Procurement, and Finance/AP to ensure accruals and timely payment processing.

• Support projects and needs across legal functions (commercial, employment, IP, corporate, litigation) as needed.

• Own and maintain Legal’s knowledge spaces by keeping hubs organized, standardizing taxonomy, and ensuring information is current and easy to find.

• Support Legal Ops initiatives (intake, process improvements, and other cross-team projects).

• Drive projects from scoping to delivery by defining requirements, building plans, aligning stakeholders, and tracking milestones.

• Track and report key metrics and trends, and surface insights (e.g., spend trends and cycle times).

• Maintain and improve standard operating procedures (SOPs), and support materials; help implement scalable future-state processes.

• Help evaluate legal tech and AI tools, support implementations/integrations, and help pilot and optimize automation to improve adoption and productivity.

• 5-8 years of experience in legal operations and/or legal technology, with a focus on automation.

• Hands-on experience with AI tools to work smarter, improve efficiency, and deliver better results

• Hands-on experience with legal tech tools such as matter management systems, e-billing platforms, contract lifecycle management (CLM), or analytics platforms

• Ability to turn ambiguous operational problems into clear requirements and scalable solutions (process design, systems thinking, and technology)

• Technology savvy with hands on experience using business tools and platforms (e.g., Notion, spreadsheets, dashboard tools)

• Resilient, adaptable, and resourceful with the ability to build meaningful relationships and trust with internal and external partners and leaders. Comfortable working independently and making recommendations and decisions with imperfect information

• Strong operational execution and project management skills; able to manage multiple work-streams and deadlines with high attention to detail

• Comfortable defining metrics, building dashboards, and translating reporting into actionable insights that drive prioritization and change management

• Curious by default you are a self-starter who stays current on your own. Comfortable in ambiguity able to pull on the thread and run.

• Builder, not just an advisor. A track record of shipping frameworks and solutions, not just analyzing problems.

• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.

• Experience working in Notion as a primary workspace tool

• Experience with e-billing / matter management platforms (Brightflag), ****CLM tools (Ironclad), and/or supporting legal tech stack administration

• Experience with process documentation and continuous improvement methodologies, including KPIs, SOPs, and swim lanes

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $128,000-160,000 per year.

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You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.