Manager Assistant- AXIS

Job Responsibilities:

Administrative  

• Provide administrative support including correspondence, scheduling and meeting preparation.  

• Draft and distribute agendas, notices, email blasts, reports and meeting minutes.  

• Maintain vendor records, insurance documents, contacts, calendars and websites. 

• Assist the assigned Manager with Action List items and updates.  

• Maintain and process all Association invoices and coordinate with accounting for proper billing.  

• Order and maintain supplies 

• Assist the assigned Manager with Action List items, updates and other duties as assigned by management.  

Architectural Review 

• Act as the liaison under the direction of the Manager, to the Architectural Review Committee and other committees as may be established by the Board of Directors.  

• Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction.  

• Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required.  

Member Services/Hospitality 

• Respond to and address resident concerns and complaints. 

• Supervise the issue of access devices, fobs, and transponders. 

• Assist new owners with completion of registration forms and review of documents.  

• Assist Management with training, supervising and scheduling the front desk staff.  

• Provide front desk coverage during Front Desk staff’s absences or when required.  

Qualifications / Requirements:

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• Minimum of 2 years of office experience. HOA or residential property management, hotel, or related industry experience preferred. 
• Excellent organizational, communication, and multitasking skills.  
• Strong judgement, professionalism and customer service focus.  
• Demonstrates confidentiality and diplomacy when handling challenging situations.
• Must be flexible and willing to work occasional overtime when needed.  
• Strong writing skills  
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.  

Why Join Action:

Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Team Member Perks:
Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values-driven company culture promoting teamwork and excellence