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Zoox’s internship program provides hands-on experiences with state of the art technology, mentorship from some of the industry's brightest minds, and the opportunity to play a part in our success. Internships at Zoox are reserved for those who demonstrate outstanding academic performance, activities outside their course work, aptitude, curiosity, and a passion for Zoox's mission.
The Fleet Operations Program Management team at Zoox is responsible for delivering cross-functional programs and projects critical to the successful growth, expansion, and efficient operation of Zoox’s commercial service. We partner closely with Fleet Operations teams and stakeholders from other departments to verify, validate, launch, and operate the latest software on our fleet while continuously improving our operational processes and procedures to deliver a premium customer experience.
We’re seeking a Fleet Operations Program Management Intern to support the Fleet Operations program management team. Our testing fleet, comprising hundreds of vehicles across multiple cities and private testing tracks, is rapidly expanding in size and geographic reach. As our operations expand, we need ever better processes, tools, and strategies to support Zoox's autonomous vehicle development and the continued expansion of our product. This individual will spend their summer leading key projects to drive operational efficiency and improvement.
In this Role, You will...
- Continuous Improvement (Kaizen): Conduct "ride-alongs" and site visits to observe ground-level operations and identify "waste" (time, movement, or resources) that data alone might miss.
- Root Cause Analysis: Deep dive on our operations and data to determine why specific assets are underperforming and begin developing corrective action strategies.
- Feedback Loops: Create feedback loops that enable operations managers to track operational performance using metrics that facilitate future root-cause analysis.
- Project Lifecycle Leadership: Identify an operational bottleneck, quantify its impact, propose a solution, and lead the implementation of a "small-scale" pilot project.
- Process Standardization: As needed, create and document standard operating procedures to ensure efficient, effective, and consistent performance across markets.
- Cross-Functional Analysis: Work across departments, product management, software development, and vehicle engineering, to implement performance improvement projects.
- Data-Driven Storytelling: Clean and analyze operational data to build business cases for new efficiency initiatives or technology investments.
Requirements
- Currently pursuing a Bachelor’s or Master’s degree in Business Operations, Industrial Engineering, Data Science, or a related field.
- Good academic standing
- Able to commit to a 12-week internship beginning in May or June of 2026.
- At least one previous industry internship, co-op, or project completed in a relevant area
- Ability to relocate to the Bay Area, California for the duration of the internshipInterns at Zoox may not use any proprietary information they are working on as part of their thesis, any published work with their university, or to be distributed to anyone outside of Zoox
Qualifications
- The "Efficiency" Lens: A proven ability to break down a complex process into its individual steps and identify where time or money is being lost.
- Project Management Basics: Familiarity with project management frameworks (e.g., Gantt charts, RACI matrices, or Kanban).
- Communication: Ability to present findings to both "boots on the ground" operators and senior leadership.
- Analytical Tools: Proficiency in Excel/Google Sheets is required; you should be comfortable with data hygiene and basic trend analysis.
Bonus Qualifications
- Proficiency with SQL queries, Smartsheet, DataBricks, and Looker.
- Project management training or certifications.
- Passion for self-driving technology and the positive social impact it will have.
- Exposure to Lean, Six Sigma, or Operations Research concepts.
The monthly salary range for this position is $5,500 to $7,500. Compensation will vary based on geographic location and level of education. Additional benefits may include medical insurance, and a housing stipend (relocation assistance will be offered based on eligibility).
Zoox Foster City, California, USA Office
4000 E 3rd Ave, Foster City, CA, United States, 94404
Zoox Foster City, California, USA Office
1149 Chess Drive, Foster City, CA, United States, 94404
Zoox Fremont, California, USA Office
47540 Kato Road, Fremont, CA, United States, 94538
Zoox San Francisco, California, USA Office
60 Broadway St, San Francisco, CA, United States, 94111
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
