Payroll Operations Manager

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.

That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.

As a Payroll Operations Manager on Miter’s Launch team, you’ll play a critical role in helping customers get payroll right from day one. Our team is responsible for guiding customers through the onboarding process, and this role focuses specifically on transferring, transforming, and validating year-to-date (YTD) payroll and tax data, a key step to ensuring customers go live successfully.

We work closely with customers, partners, and internal Implementation Managers to navigate complex data challenges. Our work is fast-paced and highly collaborative. Accuracy matters here; mistakes in this process can have downstream tax and compliance impacts.

This is a great role for someone who loves digging into data, thrives on problem-solving, and enjoys working in an environment where learning and adaptability are critical to success.

• Lead YTD (Year-to-Date) data transfers during the customer onboarding process, working directly with customers to collect and validate payroll, tax, and employee data

• Transform data from PDFs, spreadsheets, and other systems into Miter’s required formats

• Collaborate with Launch Managers to ensure timely and error-free go-lives

• Manage 20+ YTD implementations at once while balancing deadlines

• Conduct detailed mapping discussions with customers to confirm data alignment

• Identify missing or incorrect data and proactively communicate corrections

• Partner with broader Launch and Biz Operations team to recommend process improvements and share best practices

• 2+ years in payroll operations, tax reporting, or a related financial field with a solid understanding of taxes, compliance, and wage laws

• Strong proficiency in Excel and data mapping, including transforming PDFs and spreadsheets into standard templates

• Experience working with sensitive employee data and maintaining strict confidentiality

• Excellent project management skills to handle 20+ concurrent go-lives

• Clear and effective communication with customers and cross-functional teams

• Strong problem-solving and critical-thinking abilities, especially around payroll and tax data

• Highly process-oriented, detail-driven, and comfortable navigating ambiguity

• Recruiter Screen

• Hiring Manager Interview

• Take Home Exercise

• Team Round Interviews

• Executive Interview

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.

• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.

• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.

• Unlimited PTO: Take the time you need to recharge and be your best self.

• Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.

• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.

• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.

• Community: Multiple company-wide and team-specific off-sites per year.

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company-wide and team specific off-sites!

Not seeing a role that matches your background right now? Apply to our Talent Community, and we’ll reach out if a role opens up that aligns with your experience!

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.