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Habitat Health

People Experience Coordinator

Posted 8 Days Ago
Remote
Hiring Remotely in California, USA
68K-88K Annually
Mid level
Remote
Hiring Remotely in California, USA
68K-88K Annually
Mid level
Supports People Experience programs through LMS administration, onboarding workflow coordination, orientation scheduling, participant communications, reporting, content management, and employee offboarding. Maintains learning systems and vendors, coordinates faculty and logistics, packages orientation materials, and helps standardize processes. The role requires strong organization, communication, cross-functional collaboration, and the ability to manage multiple workflows in a fast-paced environment.
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Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms. 

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Estimated Start Date: 11/30/26

Role Scope: The People Experience Coordinator will play a critical role in delivering high-caliber support for our People Experience Programs. This role will be responsible for LMS administration and onboarding support including ensuring a seamless transition from hiring to training with scheduling and logistical support. The People Experience Coordinator will be responsible for ensuring clear communication between our program participants and the program facilitators and will support the reporting structure and cadence. This role is ideal for someone who loves standardizing processes and project management.

Core Responsibilities & Expectations for the Role

  • Provides LMS administrative support including managing new accounts, assigning training plans, policy attestations, managing reports, and offboarding.
  • Complete the onboarding tasks within Greenhouse Onboarding to support a seamless transition from incoming hire to new team member and training.
  • Support New Hire Orientation and People Leader Orientation with scheduling, communications, and participant questions in partnership with program facilitators.
  • Support reports for People Experience Programming
  • Assist in the management of the People Experience Hub in uploading content, overseeing the annual review process governance in partnership with members of the L&D team.
  • Support the employee offboarding process for the People Experience Team.
  • Oversee the scheduling of external/leader faculty for appropriate programs to support program facilitators.
  • Order, package, and deliver orientation materials to remote team members.
  • Support other system/vendor maintenance as needed in collaboration with People Experience leadership.

Required Qualifications:

  • Two (2) – Four (4) years of experience working with a Learning and Development or People Team, including experience with LMS administration, including creating accounts and managing reports.
  • Experience working with HRIS systems, reporting and data, and SharePoint or other corporate intranets.
  • Ability to independently manage tasks supporting workflows and projects and solve routine problems.
  • Strong communication skills with proven ability to work cross-functionally and collaboratively.
  • Strong organizational skills with a sharp eye for detail and ability to manage multiple workflows simultaneously.
  • Aligns with our purpose and our values, and is excited about living those out in daily practice
  • Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
  • Strong learning and growth mindset, including seeking feedback, engaging in healthy debate, and using data and curiosity to inform decisions.
  • Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Nice to have:

  • Project Management experience or working toward PM certification

Essential Functions & Physical Requirements

The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Team members in this role may be expected to:

  • Work in healthcare, administrative, community, or remote environments, depending on role needs.
  • Communicate effectively with participants, caregivers, team members, and other stakeholders in person, by phone, and through electronic systems.
  • Remain stationary and/or move about for extended periods, consistent with job duties.
  • Operate standard office equipment (e.g., computers, phones).
  • Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required.
  • Perform tasks that may involve bending, reaching, lifting, depending on role responsibilities.
  • Lift, carry, push, or pull equipment, or materials typically up to 25–50 pounds, with assistance or mechanical aids, depending on job duties and role responsibilities.

Compensation:  

The anticipated base salary range for this position is (SF, NYC, Seattle) $74 - $88K, (Broader CA) $69 - $83K, (other) $68 - $80K. This position is also eligible for a target annual bonus of 10% and may be eligible for additional incentive compensation, as applicable.

The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.

In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction. 

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law. 

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction. 

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law. 

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation. 

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at [email protected]. 

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed. 

E-Verify Participation Notice  

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States. 

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment. 

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law. 

Habitat Health complies with all federal and state employment eligibility verification requirements. 

Beware of Scams and Fraud  

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards. 

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process. 

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding. 

If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov. 

HQ

Habitat Health San Francisco, California, USA Office

San Francisco, CA, United States

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