At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Job Title: Product Manager Engineer Intern
Location: On-site 4 days in Santa Clara, CA
Duration: 8 weeks
Department: Product, Premier
About the Role:
As an AI Product Management Engineer intern, you will bridge product strategy, customer needs, and technical execution to deliver innovative AI-powered solutions. In this role, you will work at the intersection of artificial intelligence, software development, data science, and user experience to define, build, and optimize products that create measurable business value. You will collaborate closely with engineering, data, design, and business stakeholders to translate opportunities into product requirements and scalable AI capabilities.
Your primary responsibility will be to guide the development of AI-driven products from concept through delivery. This includes shaping product vision, gathering stakeholder feedback, defining requirements, supporting model and feature development, and ensuring solutions align with customer needs and business objectives. You will also help evaluate model performance, prioritize enhancements, and drive continuous improvement across AI products and workflows.
Job Responsibilities:
- Define and manage the roadmap for AI-powered product capabilities
- Partner with engineering, data science, and design teams to develop and deliver AI solutions
- Engage with stakeholders and clients to understand challenges, gather feedback, and identify opportunities to improve product functionality
- Translate customer and business needs into clear product requirements, user stories, and priorities
- Support the design, testing, and optimization of AI models and product features
- Analyze product performance, user feedback, and data insights to drive continuous improvement
- Ensure product experiences are intuitive, scalable, and aligned with user needs
- Stay informed on the latest AI technologies, market trends, and competitive developments
Contribute to building AI solutions that transform user experiences and business outcomes
Qualifications
- Fluent in English, both written and verbal
- Experience in or strong understanding of AI, machine learning, and product management
- Ability to translate business needs into technical product requirements
- Strong collaboration, communication, and stakeholder management skills
- Tech-savvy with a passion for emerging technologies and AI trends
- Familiarity with AI and development tools. Capable of using AI tools to develop prototypes.
- Knowledge of software development, data analysis, and product lifecycle management
- Strong problem-solving skills with the ability to balance strategic thinking and execution
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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