Leads technical product support for commercial and military aircraft aftermarket programs. Manages teams, customer interfaces, proposals, reliability initiatives, engineering changes, product support agreements, entry-into-service activities, maintenance documentation, cost-reduction programs, and aftermarket growth opportunities. Develops business cases, supports budgets and product catalog management, represents the company in industry forums, and travels approximately 10% to support customers and inter-site needs.
Job Description
BAE Systems is looking for a Product Support Program Engineering Manager. The primary focus of the position is focused on the Commercial Engine Systems Products and Programs. Establishes and manages an effective team to support commercial/military aircraft aftermarket programs to meet established cost, schedule and technical requirements. Leads the technical product support activities on proposals. Works with the program manager and relevant support functions on the execution of assigned projects and programs. This position will report to the Engine Systems Market Program Manager with Fort Wayne.
The role will also be responsible to identify Aftermarket Services that will result in Sales and Revenue for BAE Systems. This involve visits to Customers to promote aftermarket services, leading new business capture opportunities and conducting "Request for Bid Approvals" (RBA's) internal to BAE Systems.
Key Functions of this role:
1. Lead technical interface activities with airline and Maintenance Repair and Overhaul customers to ensure lifecycle technical support from proposal through obsolescence management.
2. Lead technical support inputs for new product proposals to include bid preparation and financial recomendation.
3. Lead new product Entry Into Service projects including Product Support Agreements compliance, new and ongoing customer data and Component Maintenance Manuals development, and customer communication and training.
4. Lead initiatives to grow sales and reduce costs such as: overhaul development; component exchanges; product upgrades and technical insertions; modifications; warranty, loan, and exchange solutions; and intellectual property protection.
5. Lead field reliability reviews and root cause and corrective actions including engineering changes and Air Worthiness Directives, Service Letters, and Service Bulletins development.
6. Represent the business in industry conferences, standards development, working groups, and accident investigations.
7. Ensure compliance to Product Assurance Agreements for fielded products.
8. Support the development of test and repair capability budgets and plans.
9. Support customer Initial Provisioning conferences
10. Support product catalog management including obsolescence forecasting/retirement planning
Required Education, Experience, & Skills
Requires a Bachelor's Degree in Engineering and 10 + years work to include 8+ years of relevant work experience in the support of commercial aircraft technology.
1. Ability to lead development of reliability solutions such as Engine Control and FADEC overhauls, including developing compelling business cases for customer marketing
2. Ability to lead creation of commercial and military offerings, including compelling business cases for internal resource allocation and proposal approvals
3. Requires demonstrated experience in exercise of discretion and independent judgment in the performance of duties
4. Strong communication skills to communicate technical and business information both orally and in writing
5. Exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with company personnel, customers and suppliers
6. Strong computer skills
7. Willing and able to travel 10% to support customer and inter-site needs.
Preferred Education, Experience, & Skills
Master's degree in Engineering or Business preferred. PMP Preferred.
Pay Information
Full-Time Salary Range: $108787 - $184937
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
BAE Systems is looking for a Product Support Program Engineering Manager. The primary focus of the position is focused on the Commercial Engine Systems Products and Programs. Establishes and manages an effective team to support commercial/military aircraft aftermarket programs to meet established cost, schedule and technical requirements. Leads the technical product support activities on proposals. Works with the program manager and relevant support functions on the execution of assigned projects and programs. This position will report to the Engine Systems Market Program Manager with Fort Wayne.
The role will also be responsible to identify Aftermarket Services that will result in Sales and Revenue for BAE Systems. This involve visits to Customers to promote aftermarket services, leading new business capture opportunities and conducting "Request for Bid Approvals" (RBA's) internal to BAE Systems.
Key Functions of this role:
1. Lead technical interface activities with airline and Maintenance Repair and Overhaul customers to ensure lifecycle technical support from proposal through obsolescence management.
2. Lead technical support inputs for new product proposals to include bid preparation and financial recomendation.
3. Lead new product Entry Into Service projects including Product Support Agreements compliance, new and ongoing customer data and Component Maintenance Manuals development, and customer communication and training.
4. Lead initiatives to grow sales and reduce costs such as: overhaul development; component exchanges; product upgrades and technical insertions; modifications; warranty, loan, and exchange solutions; and intellectual property protection.
5. Lead field reliability reviews and root cause and corrective actions including engineering changes and Air Worthiness Directives, Service Letters, and Service Bulletins development.
6. Represent the business in industry conferences, standards development, working groups, and accident investigations.
7. Ensure compliance to Product Assurance Agreements for fielded products.
8. Support the development of test and repair capability budgets and plans.
9. Support customer Initial Provisioning conferences
10. Support product catalog management including obsolescence forecasting/retirement planning
Required Education, Experience, & Skills
Requires a Bachelor's Degree in Engineering and 10 + years work to include 8+ years of relevant work experience in the support of commercial aircraft technology.
1. Ability to lead development of reliability solutions such as Engine Control and FADEC overhauls, including developing compelling business cases for customer marketing
2. Ability to lead creation of commercial and military offerings, including compelling business cases for internal resource allocation and proposal approvals
3. Requires demonstrated experience in exercise of discretion and independent judgment in the performance of duties
4. Strong communication skills to communicate technical and business information both orally and in writing
5. Exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with company personnel, customers and suppliers
6. Strong computer skills
7. Willing and able to travel 10% to support customer and inter-site needs.
Preferred Education, Experience, & Skills
Master's degree in Engineering or Business preferred. PMP Preferred.
Pay Information
Full-Time Salary Range: $108787 - $184937
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
BAE Systems, Inc. San Jose, California, USA Office
6331 San Ignacio Avenue, San Jose, CA, United States, 95119
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