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Intuitive

Project Manager Tech Pubs

Posted 4 Days Ago
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Hybrid
Sunnyvale, CA, USA
Mid level
Hybrid
Sunnyvale, CA, USA
Mid level
Manages schedules and cross-functional delivery of technical documentation, instructions for use, and user manuals for medical and non-medical devices. Coordinates technical writers, localization specialists, regulatory, quality, engineering, clinical, marketing, training, and external vendors. Oversees documentation scope, risks, resources, regulatory timelines, design controls, translations, print fulfillment, and process improvements.
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Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position:

The Project Manager III creates and manages project schedules to support the development of technical documentation/instructions for use (IFU) for medical devices and user manuals for non-medical devices. The Project Manager III works with technical writers and localization specialists using engineering change order system to set up new part numbers, develop change requests, and route technical documentations for approval.

Roles & Responsibilities:

  • Work with technical writers, localization specialists, project management office, and core teams to outline the scope of the user documentation and localization projects.
  • Work with technical publications team to identify all affected user documentation to be created or updated.
  • Create project schedules for technical documentation deliverables.
  • Work cross-functionally with internal teams including Regulatory, Quality, Engineering, Clinical Development, Human Factors, Product Marketing, and Training to gather IFU requirements and create strategy and timeline to support project and/or business needs.
  • Identify, communicate, and help resolve project risks, resource overloads, and content creation or revision constraints.
  • Represent technical publications function on project core teams.
  • Work with marketing commercialization team on international project roll-out schedules.
  • Coordinate with technical publications management on resource needs and project timelines.
  • Establish deadlines and support needs with external translation and print vendors.
  • Understand regulatory requirements for labeling and documentation. Work with regulatory on submission, country-specific registration strategy and timelines.
  • Ensure Design Control processes are followed per relevant procedures.
  • Participate in and initiate department process improvement projects.
  • Create language kits and/or strategize on user documentation architecture and work with procurement for fulfillment, when needed.
  • Conducts or delegates first article inspections, when needed.
  • Flexible to support various other duties and assignments as requested to assist the overall function of the department.

Qualifications

Skills, Experience, Education, & Training:

  • Minimum 1-4 years of project management preferred
  • Minimum Bachelor’s degree in related field or equivalent work experience preferred
  • Project Management Institute (PMI) PMP certification preferred
  • Strong communication and presentation skills required
  • Strong interpersonal skills and ability to interact with core team leaders and other functions required
  • Strong organizational skills and ability to manage deliverables for multiple projects under tight deadlines, set priorities, and manage time effectively
  • Creation of project schedules using MS Project, Smartsheet or similar software required
  • Extensive knowledge of project management processes, organizational change management concepts, and business process improvement and documentation methods required
  • Excellent written and verbal communication skills required
  • Ability to multi-task and work both in a team and independently required
  • Experience with Change Management software (Agile or equivalent) highly preferred
  • Previous experience with medical devices in an FDA and internationally regulated environment highly preferred
  • Highly organized with good analytical skills preferred
  • Understanding of localization process preferred Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

HQ

Intuitive Sunnyvale, California, USA Office

1020 Kifer Road, Sunnyvale, CA, United States, 94086

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