Project Manager, Technology Services

POSITION OVERVIEW

The Project Manager, Technology Services manages technology projects from planning through implementation, with an emphasis on enterprise and internal tools and systems such as CRM, financial platforms, NetSuite, and Airtable related projects.

Working closely under the Director, Technology Services, this role heavily coordinates business stakeholders, technical teams, and vendors to keep projects organized, aligned, and on track. This individual contributor role may also support other end user facing Technology Services initiatives as organizational needs evolve and at times coordinate work with the Lead Project Manager.

This full-time position is based within a commutable distance to Boulder, CO, Salt Lake City, UT, Los Angeles, CA, or New York, NY. The role requires flexibility, including extended hours, evenings, and weekends during peak periods, as well as travel to Institute locations, events, and meetings as needed.

Sundance Institute is a unionized workforce and this position is in the bargaining unit.

Top priorities include but are not limited to…

• Managing assigned technology projects from planning through implementation.

• Developing and maintaining project plans, timelines, milestones, documentation, and status updates.

• Working with cross-functional teams to keep stakeholders aligned on responsibilities, decisions, and deadlines.

• Facilitating requirements-gathering sessions and documenting business needs, workflows, and processes.

• Translating business needs into clear requirements for technical teams and vendors.

• Supporting and partnering with teams across the institute to implement and ensure ongoing success with the implementation of enterprise systems including CRM, financial systems, NetSuite, Airtable, and other internal tools.

• Coordinating system testing, user acceptance testing, implementation readiness, and rollout activities.

• Partnering with departments to identify process improvements and opportunities to use technology more effectively.

• Coordinating with external technology vendors and implementation partners to ensure deliverables are met.

• Tracking project risks, issues, dependencies, and decisions and escalating concerns when appropriate.

• Keeping project sponsors and stakeholders informed of progress, risks, and upcoming decisions.

• Supporting change management, training, and adoption activities associated with new tools and processes.

• Supporting other Technology Services projects as needed.

You have the following direct or transferable skill sets:

• 2-4 years of project management experience in a corporate, nonprofit, or similarly complex organizational environment.

• Experience coordinating or managing projects involving multiple stakeholders, departments, or vendors.

• Familiarity with project management practices and tools and the ability to organize work from planning through completion.

• Strong organizational skills and attention to detail.

• Ability to document business requirements, workflows, decisions, and project plans clearly.

• Comfort learning new technology platforms and understanding how systems support business processes.

• Strong written and verbal communication skills with both technical and non-technical colleagues.

• Ability to manage multiple priorities and follow through on commitments.

• A collaborative approach and ability to build productive working relationships across teams.

• Experience with enterprise systems, CRM, financial systems, Airtable, NetSuite, or similar platforms is a plus.

• Experience supporting system implementations, migrations, integrations, or process-improvement projects is a plus.

• Project management certification is welcome but not required.

• Legal authorization to work in the United States.

You will be successful in this role if you…

• Bring structure and organization to projects while streamlining processes.

• Ask thoughtful questions to help teams turn business needs into actionable requirements.

• Communicate clearly and consistently to ensure stakeholders understand project steps, scope, and their deliverables.

• Follow through on details while maintaining sight of the overall project goal.

• Identify risks, dependencies, and gaps early and raise them appropriately.

• Work effectively with both technical and non-technical colleagues.

• Learn new systems quickly and are curious about how technology can improve organizational processes.

• Adapt as priorities and project needs change.

In addition to an annual salary of $62,000.00 to $72,000.00*, this position** is eligible for our comprehensive benefits package, highlights include:

• Health, vision, and dental insurance

• 25 paid Institute holidays plus accrued vacation time

• Paid sick, family, and medical leave

• Employee Wellness initiatives

• 401(k) with automatic 3% employer contribution after one year of employment

• Sundance Film Festival passes and benefits (varies each year)

*Final rate of pay is determined based on the applicant's geographic location, relevant experience and skills, and internal equity among similar positions within our organization.

**Applications open 11/12/2026 and will be accepted for at least one week