Lead QA/QC for color cosmetics and skincare by developing and maintaining a Quality Management System, SOPs, and CAPA processes. Oversee testing of bulk and finished goods, manage third-party labs, conduct supplier and CM audits for GMP and regulatory compliance, investigate quality issues and complaints, support regulatory documentation (SDS, PIF), and train cross-functional teams. Requires travel for audits and AQL inspections.
Location: In-Office 5 days/week in Playa Vista, CA HQ
Who We Are:
Thrive Causemetics is Bigger Than Beauty™: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics' products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product purchased results in a donation to help communities thrive.
Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone’s voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do.
Who We Are Looking For:
We are seeking an experienced QA/QC Manager to lead quality assurance and quality control efforts across our color cosmetics and skincare product lines. This critical role will oversee all aspects of product quality, ensuring that our formulations, packaging, and finished goods meet the highest standards of safety, performance, and regulatory compliance. As the QA/QC Manager, you will work closely with internal teams, contract manufacturers, and external testing partners and warehouses to uphold our brand’s reputation for exceptional quality. This role will require occasional travel to physically audit inventory and visit CMs to inspect product quality.
What You Will Be Doing:
- Develop, implement, and maintain a robust Quality Management System (QMS) tailored to the needs of a DTC beauty brand.
- Establish and document standard operating procedures (SOPs) for product development, manufacturing, and testing processes.
- Conduct audits of contract manufacturers and suppliers to ensure adherence to quality standards, GMP (Good Manufacturing Practices), and regulatory compliance.
- Collaborate with R&D and Product Development teams to integrate quality protocols early in the product lifecycle.
- Oversee the testing of bulk formulations, and finished products to ensure consistency, safety, and efficacy.
- Manage third-party labs and testing facilities for microbiological, stability, and compatibility testing.
- Create and implement incoming inspection protocols for packaging, raw materials, and finished goods.
- Investigate and resolve quality issues, including product non-conformance, consumer complaints, and manufacturing deviations.
- Stay current with global cosmetic regulations (FDA, EU, etc.) and ensure all products meet applicable standards for safety and labeling.
- Support documentation and regulatory submissions, including Safety Data Sheets (SDS) and Product Information Files (PIF).
- Train and mentor cross-functional teams on quality standards and best practices.
- Lead root cause analyses and corrective/preventive action (CAPA) initiatives.
- Ability to travel domestically and internationally when needed to CMs to physically audit line trials and facilities.
- Ability to travel domestically and internationally when needed warehouses to conduct an AQL (acceptance quality limits) on incoming product shipments.
Quality Assurance:
Quality Control:
Regulatory Compliance:
Team Leadership:
Travel
What Will Make You Stand Out:
- 5+ years of QA/QC experience in the beauty or personal care industry, specifically with color cosmetics and skincare or similar consumer products.
- Strong understanding and ability to analyze cosmetic products, manufacturing processes, and documentation.
- Exceptional problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency with QMS software and familiarity with cosmetic testing methods (e.g., microbiological, stability, compatibility).
- Bachelor’s degree in Chemistry, Chemical Engineering, Cosmetic Science, or a related field.
Thrive Causemetics is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. without current or future sponsorship for an immigration-related work benefit. Thrive Causemetics does not hire H-1B, F-1 CPT, OPT, or STEM OPT candidates for this role.
The base pay range for this role is $90,000 - $130,000 with the following factors determining the base pay at offer: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role. Additionally, this role is also eligible for an annual discretionary bonus based on company and individual performance. Thrive Causemetics provides a competitive benefits package, including but not limited to: comprehensive medical, dental and vision plans, a 401(k) plan with employer matching, various paid time off programs, employee discount/perks, life insurance, disability insurance, and employee assistance programs.
Similar Jobs
Software
Manages construction quality assurance and quality control programs across projects, ensuring compliance with plans, specifications, codes, regulations, and quality management standards. Develops quality plans, procedures, metrics, training, and reporting processes; conducts site evaluations; manages quality personnel; addresses deficiencies; and coordinates with field teams, subcontractors, clients, architects, consultants, vendors, and authorities.
Top Skills:
AdaAsheAstmFbcNfpaUl
Gaming • Information Technology • Mobile • Software • Esports
Lead the DevOps team for WWE 2K by defining technical strategy and building reliable development and production infrastructure. Responsibilities include designing CI/CD pipelines, deployment automation, cloud and containerized environments, developer tooling, observability, documentation, and operational standards. The role also requires cross-team collaboration, technical leadership, and improving workflows across a distributed game development studio.
Top Skills:
.NetAWSBashCC#C++Ci/CdGCPGitInfrastructure As CodeJenkinsLinuxNode.jsPerforcePowershellPuppetPythonReactWindows
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead Block’s Compliance Issues Management Oversight program across Square, Cash App, and Afterpay. Own remediation tracking, change governance, scope determinations, quality assurance, escalation, reporting, and closure validation for compliance issues involving AML/BSA, sanctions, and consumer protection. Build governance standards, procedures, templates, and playbooks; facilitate cross-functional forums; advise stakeholders; and scale the program through AI, automation, and workflow tooling.
Top Skills:
AICompliance Issue Management SystemsGovernance Reporting ToolsWorkflow Automation
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
