Oversee regional quality assurance and compliance across mental health programs. Manage incident investigations, licensing and certification activities, client chart audits, policy implementation, QA orientations, regulatory alignment, staff training, data utilization, continuous quality improvement, and Joint Commission compliance. Support department heads and drive the organization’s Total Quality Management system while ensuring adherence to federal, state, and county standards.
Partner with us in making a positive change!
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Regional Quality Assurance ManagerDivision/Program:
Long Beach Corporate OfficeStarting Compensation:
75,000.00 to 95,000.00 USD Per YearWorking Location:
Remote | California Residence RequiredWorking Hours/Shift:
Monday - Friday 8:00AM - 5:00 PMWhy Join Our Team?
- Competitive Compensation: Offering a salary that matches your skills and experience.
- Generous Time Off: Enjoy ample vacation and holiday pay.
Comprehensive Benefits Package:
- Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits to support your lifestyle.
Professional Growth Opportunities:
- On-the-job training with access to paid CEU opportunities.
- Career development programs designed to help you grow.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication
How You Will Make an Impact (Job Overview)
This position monitors and directs quality assurance and compliance for assigned regional programs, overseeing incident investigations, licensing and certification tasks (such as LPS and Medi-Cal), client chart audits, and policy implementation. You will guide new department heads through QA orientation, ensure alignment with federal, state, and county standards, and drive the SBHG Total Quality Management (TQM) system—including continuous quality improvement, data utilization, staff training, and Joint Commission compliance.
What You Bring to SBHG (Qualifications)
Education & Licensure:
- Bachelor’s degree in human services, Mental Health, or Nursing discipline plus 6 years of experience in a mental health setting; OR
- Advanced Degree (Master’s or Doctorate) in Human Services, Mental Health, or Nursing; OR
- Professional Licensure (including LVN, RN, LMFT, LCSW, LPCC, Psychologist) or Certification (Healthcare Compliance/Privacy, Health Information/Medical Records) plus 2 years of experience in Human Services, Mental Health, or Nursing which includes supervision, training, and/or consultation. (Note: Four additional years of relevant experience may be considered in lieu of a degree.)
- Core Experience: Background must include quality assurance support or oversight, program management, supervision, training, and/or consultation.
Learn more about SBHG at: https://www.starsinc.com/stars-inc/
For Additional Information:
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