Supervise a large reservations department by managing, coaching, training, scheduling, and evaluating reservation staff. Oversee daily operations, handle escalated client issues, monitor performance, document progressive discipline, and ensure service benchmarks are met. Use reservation and Microsoft software for data entry and analysis, respond to complaints, and coordinate with clients, providers, and staff to support high-quality service delivery.
Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
ResponsibilitiesMV Transportation is seeking a Reservations Supervisor for proposed business to supervise a large Reservations department.
Successful candidate will:
- Assist with managing, counseling, training, and scheduling Reservations staff.
- Manage daily operations of the Reservations Department.
- Monitor performance management of Reservationists through coaching and documenting progressive discipline measures.
- Must have the ability to proficiently utilize a windows-based Reservation software system.
- Interact with clients and other providers and staff to ensure high-quality service delivery.
- Utilize Microsoft-based software to do a combination of data entry and analysis of business information; ensure performance benchmarks are met and completed within established deadlines; research and respond to customer complaints; maintain the highest standards of excellence in appearance and attitude.
Talent Requirements:
- Prior supervisory experience required; preferably within a call center environment.
- Ability to handle escalated client reservation issues.
- Able to work in a fast-paced environment.
- Excellent communication and decision-making skills.
- Excellent verbal and written communication skills.
- Experience GoTo Connect is a plus.
- Experience with RideCo for paratransit and On-Demand scheduling is a plus.
- Bilingual in Spanish is a plus.
- Experience using Language Line is a plus.
Starting pay rate: $24.45 - $28.77/hour
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Similar Jobs
Cloud • Information Technology • Machine Learning
Build and ship full-stack software for CoreWeave’s internal data infrastructure and operational applications. Develop TypeScript, React, and Next.js frontends; Python services on Kubernetes; SQL queries and data models; and AI-enabled interfaces such as text-to-SQL tools, retrieval systems, and agents. Own scoped features through production, including testing and post-release fixes, while collaborating with senior engineers and internal users.
Top Skills:
BigQueryCi/CdDockerGitHelmHttp ApisJavaScriptKubernetesLlmsNext.JsPythonReactSnowflakeSparkSQLStarrocksTypescript
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Supports enterprise LAN/WAN infrastructure across multiple classifications. Installs, configures, troubleshoots, maintains, and upgrades Cisco, Juniper, Brocade, and Foundry network equipment. Resolves incidents, implements network changes, supports Tier III engineers, maintains topology and asset records, coordinates repairs and upgrades, and performs Layer 1–3 networking tasks. Requires strong routing, switching, firewall, ITSM, documentation, communication, and problem-solving skills, with up to 20% travel and flexible weekend support.
Top Skills:
BgpBrocadeCat5/6CiscoCisco AsaComsecConfluenceDod 8140 Iat Level 2ForcepointFoundry OsGreHsrpiOSIp SubnettingJuniperLanLspMac AddressesExcelMicrosoft PowerpointMicrosoft VisioMicrosoft WordMplsNatOspfPalo AltoPort SecuritySerial CablesServicenowSfpSm/Mm FiberVlanVpnVrfWan
Cloud • Information Technology • Security • Software • Cybersecurity
Leads hyperscale data center site selection and leasing from pipeline development through execution. Evaluates power availability, interconnection, cooling, fiber, permitting, geotechnical risks, PUE, commissioning, and latency. Negotiates NNN, wholesale, powered-shell, build-to-suit, and related lease structures; builds TCO, cost-per-MW, and NPV analyses for leadership capital approval. Coordinates legal, finance, energy, network, security, operations, and capacity planning while managing multiple markets, landlord relationships, budgets, invoices, and approximately 30% travel.
Top Skills:
Build-To-SuitData Center InfrastructureElectrical TopologyFiber DiversityHyperscale Data CentersLiquid CoolingNetwork LatencyNnn LeasesNpvPowered ShellsPueSubstationsTcoUtility InterconnectionWholesale Colocation
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
