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Develops and leads revenue enablement programs for Account Management, focusing on expansion selling, pipeline generation, account growth, and net revenue retention. Partners with AM and AE leadership to identify capability gaps, build playbooks and training, improve sales-process adoption, and align cross-functional teams. Uses data, field insights, KPIs, CRM reporting, and enablement technologies to measure program impact and continuously improve performance.
Top Skills:
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Fintech • Financial Services
Lead the design and execution of global total rewards programs, including compensation bands, benefits strategy, equity and incentive plans, job leveling, pay equity, and annual compensation cycles. Advise executives, HR business partners, and talent acquisition using market data, financial modeling, and internal equity analysis. Optimize total rewards systems and programs across a growing global organization.
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Healthtech
Build and maintain Customer Success and Implementation playbooks, SOPs, training programs, knowledge bases, presentation materials, and scalable workflows. Partner cross-functionally to communicate process and product changes, improve automation and efficiency, identify customer risks, and measure enablement effectiveness. Support implementation, launch readiness, customer health, escalations, business reviews, renewals, and expansion.
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NotionSalesforce
Job Description SummaryThe Revenue Account Manager, Global Deal Desk leads the full renewals process for Operate maintenance and support contracts across the Americas, with a focus on retaining customers, increasing pricing year over year, and expanding license revenue. The role balances strong customer relationships with commercial rigor to protect and grow recurring revenue.Job Description#LI-Remote - This is a remote position
Essential Responsibilities:
- Own the renewals pipeline for assigned maintenance and support contracts, ensuring timely renewals and reducing churn.
- Develop renewal strategies on pricing, term length, and value to align with customer and business goals.
- Analyze contract performance, usage, and spend to identify upsell, cross-sell, and optimization opportunities.
- Prepare renewal quotes and proposals, and lead customer commercial discussions with Sales and Account Management.
- Ensure all renewal offers comply with internal pricing, discount, margin, and risk policies.
- Partner with Commercial teams on contract terms, while maintaining accurate forecasts and reporting in Salesforce and Oracle.
- Track renewal performance metrics, drive process improvements, and share best practices across teams.
Required Qualification:
- Requires advanced experience in Sales, Digital Sales, and Proposals.
- Education is comparable to a bachelor’s degree, or a high school diploma with relevant experience.
- Must be able to communicate in both English and Portuguese.
- Needs strong oral and written communication skills.
- Should be able to analyze problems and develop effective solutions.
- Requires planning, documentation, program execution, and solid project management skills.
Relocation Assistance Provided: No
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
