The Retail & Consumer Goods (RCG) industry is being reshaped by persistent margin pressure, volatile demand, supply chain disruption, labor constraints, evolving consumer expectations, and rapid shifts in channels and business models. Retailers and consumer goods companies must deliver personalized, seamless experiences while improving forecasting, merchandising, pricing, inventory, store and frontline productivity, and end-to-end supply chain resilience. At the same time, they are modernizing legacy environments, protecting customer and enterprise data, meeting growing regulatory and sustainability requirements, and adopting AI responsibly at scale. Microsoft helps RCG organizations use cloud and AI to accelerate growth, strengthen operational agility, deepen consumer engagement, and build more resilient and sustainable businesses.
As a director of Solution Sales Enablement for Marketing in RCG, you will have a deep understanding of the retail and/or consumer goods marketing function. You have developed vision for how marketing, advertising, and digital will be redesigned by agentic transformation. And you can confidently paint that vision to a senior marketing leader for a retail or consumer goods brand.
You will drive pattern-recognition, repeatability, and scale engine for Frontier Company. You will turn business transformation opportunities won by Industry Advisors and delivered with Forward Deployed Engineers (FDE) Studios into repeatable and scalable industry AI transformation motions. By identifying the customer needs, use cases, commercial patterns, and delivery approaches that can be replicated across RCG, you will enable the field and partners to scale proven transformation outcomes beyond individual engagements.
You will engage on strategic opportunities where RCG expertise can unlock reusable patterns or lighthouse outcomes, translating successful approaches into customer evidence, executive narratives, discovery and qualification mechanisms, business-value patterns, partner pathways, activation kits, and field-ready playbooks.
You will collaborate across Industry Advisory, FDE Studios, strategic account teams, Marketing, Customer Zero, CxO Advisory, engineering, and partners to accelerate customer outcomes and commercial impact. This includes supporting customer pursuits to drive pipeline acceleration and deal closing. Success requires strong industry and sales acumen, executive influence, disciplined prioritization, and the ability to package what works so that others can execute at scale.
If hired in the Puget Sound area, will be required to work in the office three days per week, otherwise this position is 100% remote.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Build and evolve market-making strategies for RCG, including AI-led transformation narratives and industry thought leadership with C-level and technical audiences.
Own the mechanism that converts FDE, IA, field, studio, and partner learning into repeatable RCG AI transformation motions across Marketing, Merchandising, Supply Chain and Store Operations. Identify, prioritize, and propagate technical, commercial, and delivery patterns based on repeatability, industry relevance, business value, and differentiated innovation.
Guide the codification of reusable discovery methods, qualification criteria, use-case tagging, business-value patterns, partner off-ramps, activation kits, and playbooks that accelerate movement from discovery to a qualified and scalable motion.
Lean in to large transformational opportunities with market-making customers to ensure positive outcome for Microsoft and the customer
Direct selective team engagement on strategic S500 opportunities where SSE expertise can unlock a reusable pattern, lighthouse outcome, customer evidence, or scalable motion, while maintaining account ownership with Industry Advisors and field teams.
Translate repeatable patterns and lighthouse wins into CxO-level narratives, customer evidence, and industry thought leadership. Partner with Marketing, Customer Zero, CxO Advisory, and other stakeholders to amplify transformation outcomes through executive engagements, events, and field assets.
Scale readiness across Industry Advisors, FDE Studios, strategic account teams, and partners by packaging proven patterns, win models, and customer evidence for broad adoption, and by establishing feedback loops that continuously improve Frontier motions.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
- OR equivalent experience.
- 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.
- Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience
- OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience
- OR equivalent experience.
- Experience in enterprise AI transformation, industry solution development, or scaling repeatable go-to-market motions Retailers and Consumer Goods.
- Demonstrated ability to lead through influence across sales, engineering, marketing, customer success, and partner organizations, and to communicate effectively with senior executives.
Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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