Senior Account Lead, OE

What You’ll Do:

Account Management & Execution:
• Manage day-to-day relationships with assigned OE accounts, ensuring high levels of customer satisfaction and operational excellence.
• Execute established account strategies to support market share, revenue, and profitability targets across key customer segments.
• Identify and act on incremental growth opportunities within existing accounts through strong partnership and understanding of customer needs.

Customer Relationship Management:
• Build and maintain strong working relationships with OEM stakeholders across purchasing, engineering, and cross-functional teams.
• Serve as a trusted partner and primary contact for customer inquiries, issue resolution, and ongoing business needs.
• Support customer meetings, business reviews, and performance discussions to reinforce alignment and drive results.

Cross-Functional Coordination:
• Partner closely with internal teams including product development, channel & customer development, finance, supply chain, and manufacturing to ensure customer requirements are clearly communicated and delivered. 
• Coordinate execution of product launches, engineering approvals, and supply readiness to meet customer timelines.
• Escalate and help resolve operational or service issues, ensuring minimal disruption to the customer.

Strategic Support & Account Performance Management:
• Contribute to account planning by providing customer insights, market feedback, and competitive observations.
• Support the execution of broader OE strategy initiatives in alignment with regional and global priorities.
• Participate in internal alignment efforts to ensure priorities are clear and resources are effectively utilized.
• Support forecasting, budgeting, and tracking of account performance metrics, while contributing to action plans to improve overall account performance.

What We’re Looking For:

Bachelor’s degree in business, Marketing, Engineering, or related field

• 8+ years of experience in account management, sales, or OE/customer-facing roles
• Experience working cross-functionally in a matrixed organization
• Strong communication, relationship-building, and problem-solving skills
• Ability to manage multiple priorities and drive execution in a fast-paced environment

What Will Set You Apart:

• Customer focus and relationship management
• Operational execution and attention to detail
• Cross-functional collaboration
• Analytical thinking and performance tracking
• Effective communication and influencing skills

Additional Details:

Relocation Available: No

#LI-AL3