Senior Digital Product Manager

$128,000 - $225,000
Full-time / Onsite (5 days/week)

We’re hiring a Senior Product Manager to lead the end-to-end patient journey across our mobile and web platforms. This person will own the product vision, strategy, and roadmap for how patients discover care, onboard, consult with providers, manage medications, and stay engaged.

You’ll collaborate cross-functionally with engineering, design, clinical operations, pharmacy, marketing, and support teams to deliver high-trust, intuitive experiences that set the standard in digital health. This is an individual contributor role with high ownership leading leading a dedicated pod of engineers and designers.

• Lead the product vision, strategy, and roadmap for all patient-facing experiences

• Define and own core metrics: activation, retention, refill completion, patient satisfaction, and health outcomes

• Own core patient flows across onboarding, provider consults, medication refills, and ongoing engagement — in close partnership with peers driving clinical, ops and fulfillment tooling

• Establish feedback loops and use qualitative/quantitative insights to drive product decisions

• Balance user experience, clinical quality, and operational efficiency while maintaining regulatory compliance

• Collaborate with cross-functional teams across clinical, engineering, design, pharmacy, marketing, and support

• Drive rapid prototyping, experimentation, and A/B testing to optimize flows and engagement

• Contribute to a strong, collaborative product culture, including mentoring junior teammates when relevant

• 3 - 5 years of product management experience, including ownership of core mobile and consumer-facing products

• Deep empathy for users with an eye for detail and experience working through backend and ops constraints

• Proven ability to ship and iterate on complex product experiences in partnership with design and engineering

• Comfortable in ambiguous environments and skilled at creating clarity through strong writing and prioritization

• Excellent communication skills and ability to influence across clinical, technical, and business teams

• Experience making high-judgment decisions in regulated or high-trust domains (e.g., healthcare, fintech)

• Comfortable working full-time, in-office in our downtown San Francisco office.

• Experience building engagement loops, personalization features, or multi-sided platforms (e.g. marketplaces)

• Experience in digital health, pharmacy, or healthcare tech

• Familiarity with HIPAA, FDA, or other healthcare regulations

At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.

🥗 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

💰 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

💸 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

🚀 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

👩‍💻 World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.

🌴 Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

🧘 Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

🎉 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either

📍 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration

The base salary for this full-time position ranges from $128,000 to $225,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

#LI-Onsite #LI-NE