Senior Director of Business Strategy

The Retail & Consumer Goods (RCG) industry is being reshaped by persistent margin pressure, volatile demand, supply chain disruption, labor constraints, evolving consumer expectations, and rapid shifts in channels and business models. Retailers and consumer goods companies must deliver personalized, seamless experiences while improving forecasting, merchandising, pricing, inventory, store and frontline productivity, and end-to-end supply chain resilience. At the same time, they are modernizing legacy environments, protecting customer and enterprise data, meeting growing regulatory and sustainability requirements, and adopting AI responsibly at scale. Microsoft helps RCG organizations use cloud and AI to accelerate growth, strengthen operational agility, deepen consumer engagement, and build more resilient and sustainable businesses. 

As the Solution Sales Enablement Manager for RCG, you will lead the team that serves as the pattern-recognition, repeatability, and scale engine for Frontier Company. You will turn business transformation opportunities won by Industry Advisors and delivered with Forward Deployed Engineers (FDE) Studios into repeatable and scalable industry AI transformation motions. By identifying the customer needs, use cases, commercial patterns, and delivery approaches that can be replicated across RCG, you will enable the field and partners to scale proven transformation outcomes beyond individual engagements. 

You will guide the team in selectively engaging on strategic opportunities where RCG expertise can unlock reusable patterns or lighthouse outcomes, translating successful approaches into customer evidence, executive narratives, discovery and qualification mechanisms, business-value patterns, partner pathways, activation kits, and field-ready playbooks. 

You will collaborate across Industry Advisory, FDE Studios, strategic account teams, Marketing, Customer Zero, CxO Advisory, engineering, and partners to accelerate customer outcomes and commercial impact. This includes supporting customer pursuits to drive pipeline acceleration and deal closing. Success requires strong people leadership, industry and sales acumen, executive influence, disciplined prioritization, and the ability to package what works so that others can execute at scale without bespoke SSE involvement in every engagement. 

If hired in the Puget Sound area, will be required to work in the office three days per week, otherwise this position is 100% remote. 

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

• Lead, coach, and develop the RCG Solution Sales Enablement team, setting clear priorities and operating rhythms that align team capacity to Frontier Company objectives and measurable customer and business outcomes. 

• Build and evolve market-making strategies for RCG, including AI-led transformation narratives and industry thought leadership with C-level and technical audiences.  

• Own the mechanism that converts FDE, IA, field, studio, and partner learning into repeatable RCG AI transformation motions across Revenue Growth Management, Marketing, Merchandising, R&D, Supply Chain and Store Operations. Identify, prioritize, and propagate technical, commercial, and delivery patterns based on repeatability, industry relevance, business value, and differentiated innovation. 

• Guide the codification of reusable discovery methods, qualification criteria, use-case tagging, business-value patterns, partner off-ramps, activation kits, and playbooks that accelerate movement from discovery to a qualified and scalable motion. 

• Leaning in (both personally or the team) to help progress large transformational deals that accrue to value for MSFT and customers. 

• Direct selective team engagement on strategic S500 opportunities where SSE expertise can unlock a reusable pattern, lighthouse outcome, customer evidence, or scalable motion, while maintaining account ownership with Industry Advisors and field teams. 

• Translate repeatable patterns and lighthouse wins into CxO-level narratives, customer evidence, and industry thought leadership. Partner with Marketing, Customer Zero, CxO Advisory, and other stakeholders to amplify transformation outcomes through executive engagements, events, and field assets. 

• Scale readiness across Industry Advisors, FDE Studios, strategic account teams, and partners by packaging proven patterns, win models, and customer evidence for broad adoption, and by establishing feedback loops that continuously improve Frontier motions.