Leads quality strategy and execution for a cloud networking platform. Builds and manages globally distributed QA and SDET teams; oversees functional, regression, performance, scalability, resiliency, security, automation, and integration testing. Establishes CI/CD quality gates, test frameworks, quality metrics, release readiness processes, root cause analysis, budgets, tooling, and vendor relationships. Partners with Engineering, Product, DevOps/SRE, and Support to ensure reliable SaaS releases.
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.
Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.
Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.
Position: Senior Manager, QA Engineering – Cloud Networking
Location: United States (Hybrid)
Department: Cloud Networking Engineering
Reports to: Vice President of Engineering
About the Role
Extreme Networks is seeking a Senior Manager, QA Engineering to lead quality strategy and execution for our Cloud Networking platform. In this role, you will build and scale a high-performing quality engineering organization responsible for the reliability, scalability, and security of our cloud-managed networking solutions (Extreme Platform ONE, ExtremeCloud IQ, and related SaaS services). You will partner closely with Development, Product Management, DevOps/SRE, and Customer Support to ensure every release meets the highest standards of quality before it reaches our customers.
Key Responsibilities
- Lead, mentor, and grow a team of QA engineers and SDETs across manual, automation, performance, and security testing disciplines.
- Define and drive the End to End Integration and System quality strategy, test methodology, and release quality gates for the Cloud Networking product portfolio.
- Own end-to-end test planning and execution for cloud-native, multi-tenant SaaS applications, including functional, regression, scalability, resiliency, and upgrade testing.
- Champion a shift-left quality culture by leveraging AI, embedding automated testing, CI/CD quality gates, and observability into the development lifecycle.
- Partner with Engineering and Product leadership to assess release readiness, manage risk, and make data-driven go/no-go decisions.
- Build and scale test automation frameworks for APIs, microservices, UI, and network device/cloud integration testing.
- Establish and track quality metrics (defect escape rate, test coverage, MTTR, automation ROI) and report on quality health to senior leadership.
- Drive root cause analysis and continuous improvement processes for escaped defects and customer-impacting issues.
- Collaborate with cross-functional and globally distributed teams, including outsourced/offshore QA partners, to ensure consistent quality practices.
- Manage QA budget, tooling investments (e.g., test management, automation, performance/load testing platforms), and vendor relationships.
- Stay current with industry best practices in cloud networking, SD-WAN, Wi-Fi, and network access control to inform test strategy.
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
- 10+ years of software quality engineering experience, including 4+ years in a QA leadership/people management role.
- Proven experience testing cloud-based/SaaS platforms; networking domain experience (switching, wireless, SD-WAN, or network management) strongly preferred.
- Hands-on experience building and scaling test automation frameworks (e.g., Selenium, Cypress, PyTest, Robot Framework) and API testing tools (Postman, REST Assured).
- Strong understanding of CI/CD pipelines and DevOps practices (Jenkins, GitLab CI, Docker, Kubernetes).
- Experience with cloud platforms such as AWS, Azure, or GCP, and microservices-based architectures.
- Solid grasp of performance, load, scalability, and security testing methodologies.
- Excellent leadership, communication, and stakeholder management skills, with a track record of building high-performing, globally distributed teams.
- Experience with Agile/Scrum development methodologies.
Preferred Qualifications
- Experience testing network management/monitoring platforms or IoT/edge device integrations.
- Familiarity with observability and monitoring tools (Grafana, Prometheus, Datadog, Splunk).
- Certifications such as ISTQB, CSM/CSPO, or cloud certifications (AWS/Azure).
- Experience in a networking or telecommunications hardware/software company.
What We Offer
- Competitive salary, bonus
- Comprehensive health, dental, and vision benefits.
- 401(k) with company match.
- Opportunity to shape quality engineering for a rapidly growing cloud networking business.
Extreme Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
Extreme Networks San Jose, California, USA Office
6480 Via Del Oro, San Jose, California, United States, 95119
Similar Jobs
Beauty • Robotics • Design • Appliances • Manufacturing
Manage day-to-day operations of an in-house photo and video studio, including scheduling, space allocation, staffing, equipment inventory, safety processes, budgets, vendors, and real-time production troubleshooting. Lead studio staff, coordinate with producers and creative leaders, and ensure the facility supports a high volume of efficient, high-quality shoots. Improve workflows, standards, and studio throughput as production volume grows.
Top Skills:
CamerasGrip EquipmentLighting Equipment
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead ServiceNow’s ITSM product design organization and 20+ person team across Incident, Problem, and Change Management. Set AI-native design strategy, elevate craft excellence, mentor design leaders, and shape product roadmaps with Product and Engineering leadership. Drive large-scale design transformation, human-centered design, systems thinking, design-system development, and cohesive enterprise experiences across web, mobile, conversational, and voice interfaces.
Top Skills:
AIConversational InterfacesDesign SystemsIt Service Management (Itsm)Mobile InterfacesServicenowVoice InterfacesWeb Applications
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides accurate, friendly checkout service in a luxury retail environment; promotes loyalty programs, add-on sales, and gift cards; handles cash, returns, repairs, damaged goods, and end-of-shift audits; maintains an organized cashwrap and reports equipment issues; and assists with training other cashiers. Requires flexible scheduling, physical ability to lift up to 50 pounds occasionally, and comfort working in a fast-paced store.
Top Skills:
Basic Computer SkillsMobile TechnologyPos Systems
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
