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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Every day, millions of Airbnb customers are reached via our streamlined platform over comprehensive marketing channels such as Email, Push, SMS, Google Ads, and Facebook Ads. We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest, Host, Airbnb Org, Policy, and more.
The Difference You Will Make:
As a Senior Software Engineer on the Segmentation & Insights Platform team, you’ll lead projects end-to-end and help shape how Airbnb reaches its guests and hosts. Our team builds the high-scale backend systems that segment guests, hosts, and other entities. These systems handle 100k+ requests per second and power marketing, in-app experiences, and many other use cases across Airbnb. We’re also building the agentic workflows behind the future of Marketing Technology and Airbnb’s autonomous Growth Engine. You’ll take on ambiguous problems across both areas, driving them independently from design through launch.
A Typical Day:
- Scale the core platform so it stays highly available, low-latency, and observable. You’ll debug hard problems, find bottlenecks, and optimize systems to keep up with growing demand.
- Build agentic features for Airbnb's autonomous Marketing Growth Engine, contributing primarily to campaign ideation and refinement.
- Lead projects across the full development lifecycle: technical design, implementation, testing, experimentation, and production rollout.
- Work with Product, Design, Data, Marketing Operations, and other partners to turn marketing goals into platform capabilities.
- Partner with other engineering teams across Marketing Technology to build integrated systems.
- Help teams across Airbnb onboard to our services by advising them on use cases, guiding integrations, and improving our systems so they’re easier to adopt.
- Take part in on-call rotations, incident response, and post-mortems to keep systems that serve millions of guests and hosts reliable.
- Use AI tools to work efficiently and run multiple workstreams in parallel, while still owning the quality, correctness, and long-term health of everything you ship.
- 5+ years of software engineering experience
- Bachelor’s, Master’s, or PhD, preferably in CS, or equivalent experience
- Expertise in backend systems with large-scale service-oriented architecture
- Experience building agentic systems or LLM-powered applications
- Proficiency in one or more modern languages such as Go, Rust, Java, or Kotlin
- Passionate about learning, driving impact, and moving fast without sacrificing quality
- Strong communication skills with experience driving initiatives that cross teams, organizations, and leadership
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Airbnb San Francisco, California, USA Office
888 Brannan Street, San Francisco, CA, United States, 94103
Airbnb Berkeley, California, USA Office
Berkeley, United States
Airbnb South San Francisco, California, USA Office
South San Francisco, United States
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