We’re looking for a Senior Staff Backend Engineer to set the technical direction for Uber’s Autonomous Vehicle (AV) and emerging business Customer Obsession experiences. This role will own architecture across AV, Fleet, Uber for Business, and Direct integrations, helping create a unified technical foundation as these businesses grow in scale and complexity.
You’ll work across engineering, product, operations, and platform teams to define scalable backend systems, prevent architectural fragmentation, and shape the next generation of customer support experiences. Key areas of focus include proactive trip-lifecycle support, Agentic AI capabilities, and building reliable end-to-end testing and quality frameworks as AV expands from pilots to multi-city, multi-partner production.
What You’ll Do- Define the backend architecture and technical strategy for AV customer support systems.
- Establish scalable integration patterns across Fleet, U4B, Direct, and other emerging businesses.
- Partner with the Customer Obsession Platform team to leverage shared platform and Agentic AI capabilities.
- Build proactive trip-lifecycle support, reliability, and end-to-end testing strategies.
- Drive alignment across Engineering, Product, Operations, and platform teams.
- Mentor Senior engineers toward Staff-level impact.
- Education: Bachelor’s degree (or equivalent) in Computer Science, Engineering, Mathematics, or a related technical field.
- Experience: 10+ years of professional full-time software engineering experience.
- Technical Proficiency: Strong expertise in modern backend languages—specifically Go, Java, or C++.
- Extensive backend engineering and distributed systems experience.
- Experience designing and operating large-scale, highly available systems.
- Proven technical leadership across multiple teams and complex initiatives.
- Strong system design, architecture, and cross-functional communication skills.
- Experience with Generative AI, LLMs, or Agentic AI systems.
- Experience with AV, mobility, fleet, logistics, or real-time systems.
- Experience with customer support or workflow platforms.
- Track record of technical leadership at Senior Staff, or equivalent scope.
For San Francisco, CA-based roles: The base salary range for this role is USD $267,000 per year - USD $297,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD $267,000 per year - USD $297,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Uber San Francisco, California, USA Office
Uber's a hybrid work environment and employees target spending 50% of their time in the office.
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