About the Role
We’re looking for a highly analytical, proactive, collaborative, top-tier operator to join the Global Membership and Loyalty team as a Senior Strategy & Operations Associate. This role is central to advancing several of Uber’s key near-term strategic objectives within both Membership and Loyalty.
The successful candidate will be the single-threaded operational leader of key strategic verticals across our Membership and Loyalty pillars. You’ll turn external and internal data into actionable insights, earn buy-in for your initiatives from Uber at-large, and turn ideas into actions that move real-world business metrics.
In this role, you’ll step in as the definitive owner of a major strategic pillar. You will be expected to run your vertical like your own business – identifying opportunities, defining the roadmap, and executing with purpose and speed. This is a role designed for a highly independent operator who thrives under high-level oversight rather than day-to-day management, and who can reliably take complex initiatives and run with them.
What the Candidate Will Do
- Own a Strategic Pillar End-to-End: Take complete ownership of a dedicated operational vertical, driving strategy, execution, and business outcomes.
- Operate with Autonomy: Proactively identify business gaps, formulate strong points of view, and build actionable strategies without needing a predefined roadmap or step-by-step instructions.
- Execute Data-Driven Initiatives: Extract, synthesize, and leverage data to build business cases and “will” your initiatives into existence.
- Drive Cross-Functional Action: Navigate ambiguity to rally stakeholders and drive projects forward effectively.
- Provide Executive Visibility: Independently manage highly visible recurring processes and lead executive-level reporting cadences (MBRs/QBRs) to give leadership clear, high-level oversight of your pillar's performance.
Basic Qualifications
- 4+ years of experience in strategy, operations, analytics, consulting, or a similar role, with a demonstrated track record of owning end-to-end execution with minimal oversight
- Bachelor’s degree in a quantitative, business, technical, or related field
- Proficiency with AI tools, SQL, and Excel/Google Sheets; experience building dashboards and reports
Preferred Qualifications
- Bias for action and extreme ownership; comfortable managing initiatives with high visibility and independently unblocking yourself when challenges arise
- Strong analytical and problem-solving skills; ability to distill raw data into insights and recommendations
- Proactive, “self-starter” mindset, high level of comfort with ambiguity and driving initiatives from 0 to 1 under high-level guidance rather than day-to-day management. Not only can you develop a strong POV and strategy on what needs to be done, you can also will it into existence.
- Strong communicator and collaborator; able to drive initiatives forward effectively alongside a wide cast of cross-functional partners
- Track record of surfacing insights that influenced strategy or drove business impact
- Demonstrated ability to support executive-level reporting cadences (MBRs/QBRs)
- Exposure to external partnership management and/or business development
For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Uber San Francisco, California, USA Office
Uber's a hybrid work environment and employees target spending 50% of their time in the office.
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