Sr Product Marketing Manager, Payments

Zuora is powering how companies monetize in an AI-first world.

As businesses adopt new pricing models and expand globally, payments are becoming more complex and more strategic. It’s no longer just about processing transactions. It’s about optimizing conversion, supporting global scale, enabling new business models, and creating seamless customer experiences across every touchpoint.

Zuora is investing to make payments a core part of modern monetization—and a key driver of growth for our customers.

We’re looking for a Senior Product Marketing Manager with deep payments expertise to help shape and scale Zuora’s Payments business.

This is a highly strategic, GTM-focused role with broad visibility across the company. You’ll help define how we position our payments capabilities, bring new offerings to market, and build stronger awareness and credibility in the payments ecosystem.

You’ll partner closely with Product, Sales, and leadership to connect product innovation to market opportunity and help unlock new revenue streams for Zuora and our customers.

• Develop clear, differentiated positioning for Zuora Payments
• Translate complex payments capabilities into simple, outcome-driven value
• Help establish Zuora as a credible, trusted partner in the payments space

• Own go-to-market strategy for new payments capabilities and enhancements
• Drive coordinated launches that build awareness and pipeline
• Align cross-functional teams around a cohesive narrative and execution plan

• Bring market, customer, and competitive insights into product strategy
• Help inform roadmap, packaging, and monetization decisions
• Act as a strategic partner—not just a downstream marketer

• Increase visibility of Zuora Payments through launches, content, and storytelling
• Support thought leadership and industry engagement
• Contribute to how we show up with customers, partners, and analysts

• Work closely with customers to understand real-world payments challenges
• Develop use cases, proof points, and stories that drive adoption
• Support strategic deals and opportunities where strong positioning matters

• 5–8+ years of Product Marketing experience, with strong domain expertise in payments
• Deep understanding of the payments ecosystem (gateways, processors, global payments, authorization, fraud, etc.)
• Proven ability to lead strategic GTM initiatives and influence cross-functional stakeholders
• Strong positioning and storytelling skills—you can make complex systems feel intuitive and valuable
• Experience partnering closely with Product and contributing to strategic decisions
• Comfortable operating at both strategic and execution levels

• Experience in fintech, billing, or quote-to-cash platforms
• Familiarity with global payments, compliance, or multi-entity environments
• Background in consulting or other strategic roles

• Bay Area: Hybrid (3 days/week in Foster City)
• Remote: Open, with occasional travel
  

You’ll join Zuora’s Product Marketing team, which sits at the intersection of Product, Sales, Marketing, Customer Success, and Finance. Our mission is to define how Zuora wins in the market and to equip our GTM teams with the stories, strategies, and tools they need to succeed.

We:

• Partner closely with Product to shape roadmap, pricing, and packaging.
• Work hand-in-hand with Sales, Solutions, and Customer Success to refine messaging based on real-world feedback.
• Operate as a highly collaborative, globally distributed team, balancing async work with intentional moments for live collaboration.
• Offer meaningful opportunities for growth and development, whether you’re deepening your product domain expertise, expanding your ownership across new products, or leading high-visibility, cross-functional initiatives.

Team members who thrive here are curious, resourceful, and comfortable “connecting the dots” across functions to drive clear, cohesive execution.

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs.
• Medical, dental, and vision insurance.
• Generous, flexible time off, plus paid holidays, “wellness” days, and a company-wide year-end break.
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy).
• A Learning & Development stipend to support ongoing growth.
• Opportunities to volunteer and give back, including charitable donation matching where available.
• Free resources and support for your mental wellbeing.

Location-specific benefits and eligibility details will be shared during your interview process.

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions.
• Learn constantly and iterate often.
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued.

Think, be and do you.

At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).