About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Sr Staff Software Engineer (Quality & Automation) to join our team. This is a hybrid (in office San Jose, CA minimum 3 days per week) role, reporting to the Senior Manager, Engineering in the ZPA Engineering department. In this highly impactful role, you will lead software quality engineering and test automation for Zscaler’s highly distributed security cloud built on Zero Trust Architecture. You will leverage AI-assisted frameworks for test automation while actively participating in crucial cloud operations to achieve five nines of high availability.
What you’ll do (Role Expectations)
- Gain an in-depth understanding of Zscaler cloud technologies, particularly Datapath, and leverage AI frameworks for test-driven development
- Work closely with developers and product management to understand and provide inputs on new features
- Lead AI-assisted test plan generation, execution, test automation, and bug fix validation
- Contribute to core cloud operations, including phased software rollouts, feature enablement, alert handling, and capacity planning
- Monitor, diagnose, and resolve complex system failures across distributed networks while conducting performance benchmarking and chaos testing
Who You Are (Success Profile)
- You act like an owner with a strong passion for the mission, operating with integrity, a bias for action, and the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You operate with urgency, understanding that speed and quality are not mutually exclusive, and maintaining a relentless focus on execution to deliver high-impact results quickly.
- You are data-driven, using data and analytics to find the truth, measure what matters, and guide informed decisions based on evidence over assumptions.
- You think at scale, connecting day-to-day work to the broader company mission and building sustainable solutions designed to support a high-growth global organization.
- You are resilient and adaptable, viewing change as an opportunity, maintaining composure in high-pressure situations, and guiding yourself and your team through complexity.
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Bachelor’s degree in Computer Science, Electronics, or a related field
- 5+ years of experience in network testing and automation
- Experience testing cloud, security, and Datapath technologies
- Familiarity with cloud platforms such as AWS or GCP, observability tools, and operational automation
What Will Make You Stand Out (Preferred Qualifications)
- Experience with AI-assisted testing, automation, and validation frameworks
- Prior experience with Zero Trust Architecture or related security domains
- Experience supporting high-scale cloud operations
#LI-KM9 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler San Jose, California, USA Office
Zscaler San Jose Headquarters Office
120 Holger Way, San Jose, CA, United States, 95134
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