Stripe Logo

Stripe

Technical Operations Engineer

Posted 9 Days Ago
Be an Early Applicant
In-Office
South San Francisco, CA, USA
137K-206K Annually
Junior
In-Office
South San Francisco, CA, USA
137K-206K Annually
Junior
Technical Operations Engineer responsible for supporting Connect and Risk and Compliance systems, investigating technical inquiries, coordinating releases and migrations, automating manual processes, designing alerting systems, responding to incidents, and analyzing operational data. The role requires coding and scripting in Ruby and Python, observability expertise, incident response, SQL, relational databases, testing, and automation experience.
The summary above was generated by AI
About Stripe 

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll doResponsibilities
  • Become a domain expert in Connect and Risk and Compliance areas of Connect. 
  • Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes. 
  • Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations. 
  • Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe. 
  • Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether. 
  • Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.
Who you areMinimum requirements

Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.

Must also have 2 years of experience in each of the following:

  • Developer tools including git;
  • Scripting and automation skills including Ruby and Python;
  • Writing tooling and automation, including testing and idempotency;
  • Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
  • Incident response, on-call rotations, runbooks, and postmortem processes; and
  • Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.

Salary: $137,000.00 - $205,600.00 /yr.

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

100% Telecommuting permitted.

Multiple Positions Available. 

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA75

#LI-DNI
HQ

Stripe San Francisco, California, USA Office

510 Townsend St, San Francisco, CA, United States, 94103

Similar Jobs

23 Days Ago
Hybrid
Mountain View, CA, USA
120K-175K Annually
Senior level
120K-175K Annually
Senior level
Artificial Intelligence • Software • Generative AI
Own Support Operations effectiveness through metrics, dashboards, AI-powered support tooling, automation, experimentation, and process improvement. The role manages support KPIs, operates AI agents and routing tools, partners with Product, Engineering, and Data Science on new use cases, leads cross-functional productivity initiatives, and develops workflows, documentation, runbooks, SLIs, and SLOs. The position is hybrid in Mountain View, requiring four office days weekly.
Top Skills: Glean AgentsLookerMetabaseSigmaSQLTableauZendesk
One Month Ago
In-Office
63K-91K Annually
Mid level
63K-91K Annually
Mid level
Automotive • Information Technology
Supports North American automotive navigation and telematics operations through Device Farm management, connectivity troubleshooting, software updates, protocol testing, UI automation, test-case development, and test reporting. Analyzes specifications, logs, communication protocols, and customer issues; adapts Korea-based test cases for North American conditions; coordinates outsourced resources and testing activities; and supports new software releases, features, and content across devices and vehicles.
Top Skills: Automotive TelematicsClient/Server ProtocolsLog AnalysisNavigation SoftwareUi Test Automation
3 Months Ago
In-Office
San Francisco, CA, USA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Marketing Tech
The Technology Operations Engineer will ensure the reliability, security, and scalability of IT infrastructure, focusing on automation, incident response, and cross-functional collaboration to support engineering teams in a fast-paced environment.
Top Skills: AWSAzureBashGCPGoogle WorkspaceMdmOidcPythonSAMLScim

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account