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Top Customer Success Jobs in San Francisco Bay Area, CA
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Marketing Tech • Mobile • Software
As a Customer Success Manager II at Braze, you will manage client renewals and retention for large group accounts, serve as the main point of contact for customers, drive feature adoption, analyze product usage, and provide education to clients. You will collaborate with various teams to support customer needs and may need to travel for onsite meetings.
Marketing Tech • Mobile • Software
The Partner Success Manager at Braze will work closely with partners to drive customer success through strategic support, performance monitoring, education plans, and collaboration with internal teams. They will be responsible for facilitating partner meetings, managing escalations, and supporting ad-hoc requests, aiming to enhance partners' expertise with Braze products.
Healthtech • Software
The Growth Specialist will drive demand and enhance the Collectly brand through innovative marketing campaigns, events, and website optimization. Responsibilities include data analysis for campaign performance, content creation, and cross-functional collaboration with sales and product teams to achieve growth objectives.
Information Technology • Security • Cybersecurity
As the Manager of Customer Success, you will lead a team of Customer Success Managers ensuring customer satisfaction by mentoring and guiding them. Your role includes developing strategies for customer adoption and retention, collaborating across various teams, and tracking performance metrics while addressing complex customer issues. You will also foster continuous learning within your team and incorporate industry insights into strategies.
Top Skills:
Cloud Service PlatformCloudflare Solutions
Featured Jobs
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eCommerce • Marketing Tech • Software
The Principal Renewals Specialist at Klaviyo is responsible for strategic ownership of contract renewals, engaging with executives, mentoring junior team members, collaborating with multiple departments, mitigating renewal risks, and providing analytical insights into customer retention and renewal trends.
Top Skills:
Crm ToolsRenewal Management Systems
Cloud • Fintech • Food • Information Technology • Software
The Senior Customer Success Manager II at Toast serves as the main point of contact for enterprise customers, driving product adoption and satisfaction while managing a book of business. This role involves building relationships, understanding customer goals, and resolving escalations. Strong communication and cross-department collaboration skills are essential to retain and grow SaaS revenue.
Cloud • Greentech • Other • Energy
The Senior Contracts Specialist will lead procurement processes, manage supplier relationships, and oversee contract negotiation for Crusoe Cloud. This role involves developing vendor strategies, ensuring compliance, and collaborating with cross-functional teams while mentoring other team members.
Cloud • Hardware • Security • Software
The Technical Support Engineer will assist enterprise customers with troubleshooting, installation, and configuration of Verkada's cloud-managed building security products, as well as collaborate with Engineering and Product teams for product improvements and write technical documentation.
Top Skills:
LinuxPython
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Director of Enterprise Customer Success, you will oversee and develop teams, ensuring customer experience and retention. Responsibilities include leveraging data for customer insights, collaborating with cross-functional teams, and addressing local market challenges.
Top Skills:
Cloud InfrastructureDeveloper ToolingObservabilitySaaS
Digital Media • eCommerce • Gaming • Mobile
As a Customer Experience Operations Analyst at Crunchyroll, you will refine customer support operations, analyze ticket flows, and implement solutions. Your role includes creating dashboards, interpreting data for leadership, and ensuring efficient ticket handling processes across channels.
Healthtech • Telehealth
As a Registered Dietitian & Nutritionist at Mochi Health, you will provide personalized nutritional support through virtual consultations, focusing on obesity medicine and lifestyle changes. The role involves educating members, utilizing motivational interviewing, and collaborating with a healthcare team in a startup environment.
Top Skills:
Emr SystemsOnline Scheduling ToolsVideo-Visit Coordination
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Top Companies in San Francisco Bay Area, CA Hiring Customer Success Roles
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