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Top Customer Success Jobs in San Francisco Bay Area, CA

118+ Job Results
8 Hours Ago
San Francisco, CA
Hybrid
70 Employees
130K-190K Annually
7+ Years of Experience
70 Employees
130K-190K Annually
7+ Years of Experience
Big Data • Cloud • Hardware • Internet of Things • Software
Memfault is seeking an experienced Director of Customer Success to lead the Success and Implementation teams, drive implementations, manage customer relationships, and collaborate with various teams to help businesses build better products. Responsibilities include hiring, coaching, and managing CS teams, iterating on playbooks, owning important KPIs, leading strategy for key accounts, and influencing product roadmap based on customer feedback. The ideal candidate is experienced in technical B2B SaaS, a strong people manager, comfortable with executives, adaptable to startup environment, and organized.
Top Benefits:
401-K
401-K Matching
Company Equity
+27 More
21 Hours Ago
San Francisco, CA
Hybrid
772 Employees
154K-209K Annually
5-7 Years of Experience
772 Employees
154K-209K Annually
5-7 Years of Experience
Cloud • Healthtech • Software • Biotech
Seeking a Global Customer Success Manager with expertise in Life Sciences to drive customer adoption, retention, and satisfaction at a biotechnology company. Responsibilities include building relationships, implementing customer lifecycle touch points, driving product usage, and collaborating with cross-functional teams. Must have a BS or M.Sc. in a Life Science field and 5+ years of Customer Success experience.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
Yesterday
San Francisco, CA
Remote
116 Employees
130K-170K Annually
3-5 Years of Experience
116 Employees
130K-170K Annually
3-5 Years of Experience
Consumer Web • Enterprise Web • Mobile • Productivity • Software
As a Senior Customer Success Manager, work with the Customer Success team to build strategic relationships with Enterprise customers, develop processes and best practices, and ensure excellent customer satisfaction, retention, and expansion.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+43 More

Featured Jobs

2 Days Ago
San Francisco, CA
Remote
5,000 Employees
145K-172K Annually
1-3 Years of Experience
5,000 Employees
145K-172K Annually
1-3 Years of Experience
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Customer Experience Advisor at Qualtrics delivers program consulting services to clients, designs and executes world-class CX Programs, guides clients through organizational change, and drives continuous insights to achieve desired business outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
2 Days Ago
San Francisco, CA
Remote
3,800 Employees
126K-225K Annually
5-7 Years of Experience
3,800 Employees
126K-225K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Senior Manager in Customer Experience Strategy at Samsara, you will play a key role in improving customer experience, loyalty, and growth by leveraging customer feedback and insights. You will work closely with leaders to execute new customer listening programs and enhance the overall customer journey. The role reports to the Head of Customer Experience Strategy.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
2 Days Ago
San Francisco, CA
Remote
140 Employees
3-5 Years of Experience
140 Employees
3-5 Years of Experience
Enterprise Web • Software
One of our big differentiators is treating content as data, so it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. As a Documentation Specialist, you will be pivotal in creating and maintaining high-quality documentation and learning resources for the Sanity developer community. Your contributions will enable developers to adopt and use the Sanity platform successfully.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+25 More
3 Days Ago
San Francisco, CA
Hybrid
3,505 Employees
47K-93K Annually
1-3 Years of Experience
3,505 Employees
47K-93K Annually
1-3 Years of Experience
Gaming • Information Technology • Mobile • Software • eSports
Provide first-line support to programming departments at Cloud Chamber by resolving issues, implementing automated tests, creating test documentation, collaborating with peers, and maintaining stable tools. Bachelor's degree in Computer Science or related field required. Basic understanding of Python, C++, C# needed. Strong problem-solving, organizational, and communication skills essential.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+38 More
3 Days Ago
San Francisco, CA
Remote
2,500 Employees
200K-270K Annually
7+ Years of Experience
2,500 Employees
200K-270K Annually
7+ Years of Experience
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
Join Dropbox as a Payments Operations Specialist to optimize payment processing costs, negotiate with payment providers, and implement efficient payment routing solutions. Analyze systems, monitor metrics, collaborate cross-functionally, and stay updated on industry trends. Requires 10+ years of experience in payments operations or finance, strong analytical and negotiation skills, and familiarity with payment processing systems and regulations. Full-time position with competitive salary.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
3 Days Ago
San Francisco, CA
Remote
500 Employees
3-5 Years of Experience
500 Employees
3-5 Years of Experience
Consumer Web • Fintech • Software • Travel • Hospitality
The Member Support Associate at Hotel Engine is responsible for managing current reservations, resolving customer issues, and providing top-tier customer service. They work closely with clients, hotel suppliers, and API partners to ensure a seamless experience. The role involves communication via phone, email, and chat, problem-solving, providing feedback, and working across multiple online portals.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
3 Days Ago
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As the Voice of Customer (VoC) Sr. Specialist, you will play a crucial role in improving customer loyalty and growth by moving the company to action using the voice of customer from various touchpoints. Responsibilities include implementing and managing Voice of Customer Programs, analyzing customer data, collaborating with leaders to drive action, and curating key information assets.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
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