Top Customer Success Jobs in San Francisco Bay Area
Partner Success Manager at Spotnana, responsible for collaborating with various teams to set strategic goals, manage customer requirements, improve operational systems, and drive value to technology partners. Also involves providing insights and thought leadership, developing innovative strategies, and ensuring customer retention through proactive communication and resources.
As a Dealer Success Manager, responsible for onboarding and training dealers on products and processes, creating training materials, troubleshooting technical issues, driving process improvements, and providing subject matter expertise. Requires strong communication skills, attention to detail, and the ability to adapt to a dynamic environment.
The Product Support Manager is responsible for owning product support operations for Payments at Roblox. They will be a subject matter expert on Roblox's payment strategies and will work on creating high-quality support experiences. The role involves working cross-functionally, providing data-driven insights, and driving process improvements and product enhancements.
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As an Enterprise Customer Success Manager at Samsara, you will work closely with top customers, understand their unique challenges, customize Samsara for their needs, and become their long-term partner. This role involves cross-functional collaboration with Sales, Support, Sales Engineering, and Product teams in a hyper-growth company environment.
The Principal Success Manager at BlackLine partners with customers to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize adoption, prevent attrition, and enhance customer satisfaction through a Customer Success program strategy focused on Digital Transformation Engagement. Responsibilities include assessing current processes, designing solutions, demonstrating product knowledge, identifying risks, and tracking success paths for customers.
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Manage a large portfolio of customers in AMER, onboard and expand customer base through tailored consultations and trainings, design and run outreach campaigns, work cross functionally with sales partners, serve as product ambassador, identify and target strategic customers, proactively reach out to underutilized customers, inform and influence growth strategy.
Customer Success Billing Representative needed to communicate effectively with patients, manage projects, and provide exceptional customer service in healthcare billing operations.
Seeking a talented Localization Specialist fluent in French and Spanish to adapt product and marketing materials for French and Spanish-speaking markets. Responsibilities include translation, cultural adaptation, market research, quality assurance, and collaboration with cross-functional teams.
The Client Strategy Manager at PwC is responsible for driving internal account management efforts for priority accounts, collaborating with PwC partners and client-facing sales resources to develop business relationships and opportunities. The role involves developing communication programs, evaluating pricing strategies, and ensuring consistency in executing client relationship strategies.
Vendor Manager role in the Customer Success team at TIDAL, responsible for managing the relationship with call center vendor operations, optimizing service levels, identifying areas for improvement, and overseeing the outsourced team of customer support advocates.
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