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Top Customer Success Jobs in San Francisco Bay Area

134+ Job Results
6 Hours Ago
San Francisco, CA
Hybrid
2,500 Employees
$240K-$283K Annually
7+ Years of Experience
2,500 Employees
$240K-$283K Annually
7+ Years of Experience
Computer Vision • Gaming • Software • Virtual Reality • Web3
Senior Director of Customer Experience and Global Customer Support at Roblox responsible for driving transformation and scalability of operations to enhance customer experience and support outcomes for players, developers, and advertisers. Hybrid position located in San Mateo, CA.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+46 More
7 Hours Ago
San Francisco, CA
Remote
3,300 Employees
3-5 Years of Experience
3,300 Employees
3-5 Years of Experience
Information Technology • Security • Cybersecurity
The Customer Advocacy Manager will be responsible for building, managing, and growing customer marketing programs in a high-growth SaaS company. This role involves engaging customers for various marketing activities, cultivating relationships, and working cross-functionally with Sales, Customer Success, Marketing, and PR/AR teams.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
15 Hours Ago
San Francisco, CA
Remote
Hybrid
70 Employees
$130K-$175K Annually
3-5 Years of Experience
70 Employees
$130K-$175K Annually
3-5 Years of Experience
Big Data • Cloud • Hardware • Internet of Things • Software
As a Customer Success Manager, you will be responsible for onboarding and building strong relationships with clients, aligning their needs with the product roadmap, and driving revenue growth. You should excel in communication, data-driven insights, and account management while demonstrating resilience and accountability in the face of challenges.
Top Benefits:
401-K
401-K Matching
Company Equity
+27 More

Featured Jobs

22 Hours Ago
San Francisco, CA
Remote
9,500 Employees
$183K-$294K Annually
7+ Years of Experience
9,500 Employees
$183K-$294K Annually
7+ Years of Experience
Cloud • Information Technology • Productivity • Security • Software
Lead a global team of 50+ engineers in setting strategy and execution roadmap for the Customer Support Technology Platform at Atlassian, ensuring seamless customer support capabilities across all products. Manage company goals, partner collaborations, technical stewardship, and enterprise-level delivery. Emphasize collaboration and innovation with platform and product teams. This is a remote position.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
22 Hours Ago
San Francisco, CA
Hybrid
5,500 Employees
$117K-$207K Annually
5-7 Years of Experience
5,500 Employees
$117K-$207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Snap Inc. is seeking a Senior Specialist Customer Success to work on cross-functional workflows delivering technical advertising solutions to customers. The role involves post-sales account management, optimization, and collaborating with engineering teams to create technical solutions. The ideal candidate must be analytical, thrive in fast-paced environments, and have strong technical expertise and communication skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
23 Hours Ago
San Francisco, CA
Remote
7,500 Employees
$80K-$130K Annually
5-7 Years of Experience
7,500 Employees
$80K-$130K Annually
5-7 Years of Experience
Cloud • Information Technology • Sales • Security • Cybersecurity
CrowdStrike is looking for an Enterprise Renewal Sales Specialist to support the field sales team in driving ARR retention at scale, preparing renewal quotes, and managing renewal processes to protect and grow Annual Recurring Revenue.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+44 More
2 Days Ago
San Francisco, CA
Remote
140 Employees
5-7 Years of Experience
140 Employees
5-7 Years of Experience
Enterprise Web • Software
Lead a team of Support Engineers in North America to provide technical support to enterprise customers and developer community. Develop internal processes, standards, tooling, and support infrastructure. Troubleshoot bugs, create code snippets, improve documentation, and enhance product based on customer feedback.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+25 More
2 Days Ago
San Francisco, CA
55,000 Employees
$126K-$144K Annually
1-3 Years of Experience
55,000 Employees
$126K-$144K Annually
1-3 Years of Experience
Fintech • Machine Learning • Payments • Software • Financial Services
As a Dealer Success Manager, responsible for onboarding and training dealers on products and processes, creating training materials, troubleshooting technical issues, driving process improvements, and providing subject matter expertise. Requires strong communication skills, attention to detail, and the ability to adapt to a dynamic environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
2 Days Ago
San Francisco, CA
Remote
2,200 Employees
$80K-$135K Annually
3-5 Years of Experience
2,200 Employees
$80K-$135K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As an Enterprise Customer Success Manager at Samsara, you will work closely with top customers, understand their unique challenges, customize Samsara for their needs, and become their long-term partner. This role involves cross-functional collaboration with Sales, Support, Sales Engineering, and Product teams in a hyper-growth company environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
2 Days Ago
San Francisco, CA
Remote
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Principal Success Manager at BlackLine partners with customers to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize adoption, prevent attrition, and enhance customer satisfaction through a Customer Success program strategy focused on Digital Transformation Engagement. Responsibilities include assessing current processes, designing solutions, demonstrating product knowledge, identifying risks, and tracking success paths for customers.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
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