Top Customer Success Jobs in San Francisco Bay Area, CA

13 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
150K-180K Annually
Mid level
150K-180K Annually
Mid level
Artificial Intelligence • HR Tech • Other • Software • Business Intelligence
The Customer Success Manager will mentor enterprise customers on AI Agents usage, drive onboarding, create customer success strategies, and enhance product adoption and value.
Top Skills: Ai ProductsExcelGoogle Sheets
Reposted 3 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills: Digital ToolsSaaSUx Research
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
112K-188K Annually
Senior level
112K-188K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 14 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
71K-97K Annually
Senior level
71K-97K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
5 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.
Top Skills: Salesforce
5 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Senior Client Success Manager ensures that customer experiences exceed expectations by liaising with cross-functional teams and improving operational processes. This role focuses on managing relationships with high-value customers, addressing escalations, and utilizing data to drive improvements in client support services.
5 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.
Reposted 5 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
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6 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
75K-80K Annually
Junior
75K-80K Annually
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.
Top Skills: Campaign Management ToolsDigital Advertising PlatformsExcel
Reposted 15 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
128K-150K Annually
Mid level
128K-150K Annually
Mid level
Artificial Intelligence • Legal Tech
As a Customer Success Manager, you'll onboard clients, manage renewals, build relationships, and advocate for product improvements to ensure successful adoption of GC AI.
Top Skills: AIB2B Saas
Reposted 15 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
Expert/Leader
Expert/Leader
Software
The Director, Customer Success Operations will design operational frameworks to support the customer lifecycle, manage CS platforms and CRM workflows, develop customer health scoring and engagement systems, and collaborate with Sales for retention and expansion.
Top Skills: CRMCustomer Success Platforms
YesterdaySaved
Remote
San Francisco Bay Area, CA
152K-217K Annually
Senior level
152K-217K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
Reposted 6 Days AgoSaved
Remote
San Francisco Bay Area, CA
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
7 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
157K-264K Annually
Senior level
157K-264K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and develop scalable customer success operations, define KPIs, enhance customer experience, and manage cross-functional initiatives to drive revenue growth.
Top Skills: Bi ToolsCpqExcelGainsightLookerSalesforceSQLTableau
Reposted 7 Days AgoSaved
Remote
San Francisco Bay Area, CA
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
8 Days AgoSaved
Remote
San Francisco Bay Area, CA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Sr. Customer Success Manager will lead consultative conversations with Spanish-speaking restaurant clients, handle complex negotiations, collaborate cross-functionally, and leverage data to drive customer success.
Top Skills: ChilipiperFive9Google SuiteHexSalesforceSlack
Reposted 17 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Software
As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.
Top Skills: APIsAWSAzureGitJavaScriptNode.jsTypescript
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
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