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Top Support Engineer Jobs in San Francisco, CA
Robotics
Lead hardware builds, diagnostics, validation, and quality control for robotic systems. Assemble and troubleshoot electro-mechanical assemblies, develop test plans and fixtures, drive root cause analysis, maintain SOPs and metrics, support deployments, and mentor junior technicians.
Top Skills:
3D PrintingAltiumCatiaCommand LineDmmLaser CuttingLinuxMachiningNetworking DebuggingOnshapeOscilloscopePcb Bring-UpPythonSolidworks
Artificial Intelligence • Machine Learning • Generative AI
Provide technical support to public sector and enterprise customers, troubleshoot complex issues, translate security/compliance needs (FedRAMP), automate tooling via scripting and AI, collaborate with engineering and product teams to resolve issues, improve processes, and provide on-call coverage.
Top Skills:
ChatgptCodexOpenai ApiPythonSaaS
Artificial Intelligence • Software • Database
The Support Engineer will assist developers using Reducto's API, debug issues, build support processes, and improve developer experience through feedback and AI tools.
Top Skills:
AWSHTTPJSONPythonSQLTypescript
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Cybersecurity
Owner of post-sale technical support: triage and resolve platform, integration, and data issues; perform root-cause analysis; assist with API and SSO integrations; build support processes, SLAs, and knowledge base; surface product feedback and collaborate with Product and Engineering to improve reliability.
Top Skills:
APIsIamIntercomJavaScriptJIRAJSONLogsOidcPythonSAMLSIEMSoarSsoZendesk
Big Data • Machine Learning • Software • Analytics • Big Data Analytics
As a Sr. Staff Technical Solutions Engineer, you will provide specialized support to Databricks' strategic customers, solve technical challenges, and optimize performance using Spark and data technologies.
Top Skills:
SparkAWSAzureBigQueryData LakesDeltaGCPJavaPythonRedshiftScalaSnowflakeSQL
Marketing Tech • Software
The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.
Top Skills:
APIsBack-Office SystemsPos SoftwareSQLThird-Party Integrations
Other
The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.
Top Skills:
3G4G5GBashCxDiameterElasticsearchGmGn/GpGrGrafanaGtpGtpv2IucsIupsLinuxMapMobile Networks 2GPrometheusPythonRanapRxS11S1ApS5/S8S6ASgsapSipTcapWireshark
Database • Analytics
The Support Engineer will resolve complex technical issues, troubleshoot using Go, TypeScript, and SQL, and communicate with customers to enhance their experience. Collaboration with Engineering and Customer Success is key, along with internal documentation creation and customer feedback surfacing.
Top Skills:
GoSQLTypescript
Security • Cybersecurity
The AI Technology Support Engineer/Analyst provides technical support for AI products, resolving complex issues, collaborating with teams, and maintaining documentation. Responsibilities include troubleshooting AI algorithms, model deployment, and client training.
Top Skills:
AWSAzureDockerGCPJavaKerasKubernetesNoSQLPythonPyTorchRScikit-LearnSQLTensorFlow
Big Data • Real Estate • Software
The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.
Top Skills:
Active RecordDatadogRest ApisRuby On RailsSQLWebhooks
Big Data • Software
As a Support Engineer, you will resolve technical issues, collaborate with engineering, support enterprise customers, and maintain documentation for the Aerospike database platform.
Top Skills:
AWSDockerKubernetesLinuxNoSQL
New
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Software
The Product Support Engineer will handle customer environments, resolve Hadoop and Spark issues, and ensure optimal performance during migrations and upgrades.
Top Skills:
BashCloudera ManagerHadoopHdfsHiveImpalaKafkaLinuxNifiPythonScalaSparkYarn
Information Technology • Software
The Sr. Support Engineer provides remote support for complex VMware issues, assisting clients with troubleshooting, configuration, and enhancing customer experience while contributing to a 24x7 support organization.
Top Skills:
Aria AutomationAria SuiteDell VxrailHorizon ViewNsxSrmVcenterVcfVMwareVmware TkgVsanVsphere
Artificial Intelligence • Machine Learning • Generative AI
The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.
Top Skills:
Cloud ServicesDistributed SystemsMonitoring SystemsOpenai ApiPython
Artificial Intelligence • Natural Language Processing • Generative AI
The IT Support Engineer provides end-user support, resolves technical challenges across various platforms, and contributes to operational improvements and automation efforts in IT operations.
Top Skills:
AndroidAtlassianBashChromeosGitGoogle WorkspaceiOSmacOSPythonSlack
Information Technology
The App Dev & Support Engineer II provides software support for customer issues, troubleshooting, debugging, and deploying application upgrades within a Linux environment. Responsibilities include coordination with teams, documentation, and on-call support.
Top Skills:
ApacheAWSAzureBashDbmsGlassfishJavaScriptKubernetesLinuxPerlSQLTomcat
Cloud • Security • Cybersecurity
The Solutions Support Engineer will provide technical support to customers, troubleshoot issues, and design scalable solutions, while supporting Kubernetes and cloud technologies.
Top Skills:
AWSAzureCloud TechnologiesGCPJavaJavaScriptJSONKubernetesLinuxPythonShell
Cloud • Security • Cybersecurity
As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, design scalable solutions, and participate in an on-call rotation for customer technical needs.
Top Skills:
AWSAzureCloud TechnologiesGCPJavaJavaScriptJSONKubernetesLinuxPythonShell
Fintech
The Product Support Engineer will bridge the gap between Engineering and Customer Experience, resolving production issues, using AI for improvements, and consulting with Operations to automate processes.
Top Skills:
AWSNode.jsRest ApisShell ScriptingSQLTypescript
Fintech • Payments • Software • Financial Services
The Support Engineer will troubleshoot technical issues, support customer integrations, manage technical tickets, and enhance product reliability through documentation and collaboration.
Top Skills:
APIsCurlGrafanaJSONMixpanelPostmanSentrySQLWebhooks
Artificial Intelligence • Other • Sales • Software
The Application Support Engineer resolves technical issues, advocates for customers, collaborates with teams, improves documentation, and enhances processes for a superior customer experience.
Top Skills:
APIsBashCloud-Based SolutionsDatadogGrafanaKubernetesPowershellPythonSupport Ticketing SystemsWeb Hosting Technologies
Software
As a Senior Community Support Engineer, you'll provide technical solutions on Developer Forum, debug issues, create resources, and foster a supportive developer community.
Top Skills:
APIsAWSAzureDockerGCPJavaScriptKubernetesNoSQLOauth 2.0OktaSAMLSQL
Productivity • Software
As a Support Engineer, you will provide technical support, resolve customer tickets, and collaborate with various teams to improve customer experience with CircleCI.
Top Skills:
AWSAzureCircleCIDockerGCPGitGitKubernetesLinux
Artificial Intelligence
The IT Support Engineer will manage IT operations, assist with onboarding, provision devices, and provide technical support for users and systems.
Top Skills:
BashLinuxmacOSMdmMfaPowershellPythonSsoWindows
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