Top Support Engineer Jobs in San Francisco, CA

Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Mid level
Mid level
Robotics
Lead hardware builds, diagnostics, validation, and quality control for robotic systems. Assemble and troubleshoot electro-mechanical assemblies, develop test plans and fixtures, drive root cause analysis, maintain SOPs and metrics, support deployments, and mentor junior technicians.
Top Skills: 3D PrintingAltiumCatiaCommand LineDmmLaser CuttingLinuxMachiningNetworking DebuggingOnshapeOscilloscopePcb Bring-UpPythonSolidworks
Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
180K-260K Annually
Senior level
180K-260K Annually
Senior level
Artificial Intelligence • Machine Learning • Generative AI
Provide technical support to public sector and enterprise customers, troubleshoot complex issues, translate security/compliance needs (FedRAMP), automate tooling via scripting and AI, collaborate with engineering and product teams to resolve issues, improve processes, and provide on-call coverage.
Top Skills: ChatgptCodexOpenai ApiPythonSaaS
Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
100K-160K Annually
Entry level
100K-160K Annually
Entry level
Artificial Intelligence • Software • Database
The Support Engineer will assist developers using Reducto's API, debug issues, build support processes, and improve developer experience through feedback and AI tools.
Top Skills: AWSHTTPJSONPythonSQLTypescript
Reposted 13 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
86K-118K Annually
Junior
86K-118K Annually
Junior
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills: AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Reposted 8 Days AgoSaved
In-Office
San Francisco Bay Area, CA
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Cybersecurity
Owner of post-sale technical support: triage and resolve platform, integration, and data issues; perform root-cause analysis; assist with API and SSO integrations; build support processes, SLAs, and knowledge base; surface product feedback and collaborate with Product and Engineering to improve reliability.
Top Skills: APIsIamIntercomJavaScriptJIRAJSONLogsOidcPythonSAMLSIEMSoarSsoZendesk
Reposted 8 Days AgoSaved
In-Office
San Francisco Bay Area, CA
142K-251K Annually
Senior level
142K-251K Annually
Senior level
Big Data • Machine Learning • Software • Analytics • Big Data Analytics
As a Sr. Staff Technical Solutions Engineer, you will provide specialized support to Databricks' strategic customers, solve technical challenges, and optimize performance using Spark and data technologies.
Top Skills: SparkAWSAzureBigQueryData LakesDeltaGCPJavaPythonRedshiftScalaSnowflakeSQL
Reposted 22 Hours AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Marketing Tech • Software
The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.
Top Skills: APIsBack-Office SystemsPos SoftwareSQLThird-Party Integrations
Reposted 22 Hours AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
10-10 Annually
Expert/Leader
10-10 Annually
Expert/Leader
Other
The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.
Top Skills: 3G4G5GBashCxDiameterElasticsearchGmGn/GpGrGrafanaGtpGtpv2IucsIupsLinuxMapMobile Networks 2GPrometheusPythonRanapRxS11S1ApS5/S8S6ASgsapSipTcapWireshark
Reposted 22 Hours AgoSaved
Remote
San Francisco Bay Area, CA
97K-130K Annually
Mid level
97K-130K Annually
Mid level
Database • Analytics
The Support Engineer will resolve complex technical issues, troubleshoot using Go, TypeScript, and SQL, and communicate with customers to enhance their experience. Collaboration with Engineering and Customer Success is key, along with internal documentation creation and customer feedback surfacing.
Top Skills: GoSQLTypescript
Reposted 22 Hours AgoSaved
Remote
San Francisco Bay Area, CA
86K-107K Annually
Mid level
86K-107K Annually
Mid level
Security • Cybersecurity
The AI Technology Support Engineer/Analyst provides technical support for AI products, resolving complex issues, collaborating with teams, and maintaining documentation. Responsibilities include troubleshooting AI algorithms, model deployment, and client training.
Top Skills: AWSAzureDockerGCPJavaKerasKubernetesNoSQLPythonPyTorchRScikit-LearnSQLTensorFlow
Reposted 22 Hours AgoSaved
Remote
San Francisco Bay Area, CA
136K-152K Annually
Mid level
136K-152K Annually
Mid level
Big Data • Real Estate • Software
The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.
Top Skills: Active RecordDatadogRest ApisRuby On RailsSQLWebhooks
Reposted 22 Hours AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Big Data • Software
As a Support Engineer, you will resolve technical issues, collaborate with engineering, support enterprise customers, and maintain documentation for the Aerospike database platform.
Top Skills: AWSDockerKubernetesLinuxNoSQL
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Reposted 22 Hours AgoSaved
Remote
San Francisco Bay Area, CA
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Software
The Product Support Engineer will handle customer environments, resolve Hadoop and Spark issues, and ensure optimal performance during migrations and upgrades.
Top Skills: BashCloudera ManagerHadoopHdfsHiveImpalaKafkaLinuxNifiPythonScalaSparkYarn
YesterdaySaved
Remote
San Francisco Bay Area, CA
128K-160K Annually
Senior level
128K-160K Annually
Senior level
Information Technology • Software
The Sr. Support Engineer provides remote support for complex VMware issues, assisting clients with troubleshooting, configuration, and enhancing customer experience while contributing to a 24x7 support organization.
Top Skills: Aria AutomationAria SuiteDell VxrailHorizon ViewNsxSrmVcenterVcfVMwareVmware TkgVsanVsphere
Reposted 10 Days AgoSaved
In-Office
San Francisco Bay Area, CA
234K-260K Annually
Senior level
234K-260K Annually
Senior level
Artificial Intelligence • Machine Learning • Generative AI
The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.
Top Skills: Cloud ServicesDistributed SystemsMonitoring SystemsOpenai ApiPython
Reposted 10 Days AgoSaved
In-Office
San Francisco Bay Area, CA
170K-230K Annually
Senior level
170K-230K Annually
Senior level
Artificial Intelligence • Natural Language Processing • Generative AI
The IT Support Engineer provides end-user support, resolves technical challenges across various platforms, and contributes to operational improvements and automation efforts in IT operations.
Top Skills: AndroidAtlassianBashChromeosGitGoogle WorkspaceiOSmacOSPythonSlack
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
80K-104K Annually
Mid level
80K-104K Annually
Mid level
Information Technology
The App Dev & Support Engineer II provides software support for customer issues, troubleshooting, debugging, and deploying application upgrades within a Linux environment. Responsibilities include coordination with teams, documentation, and on-call support.
Top Skills: ApacheAWSAzureBashDbmsGlassfishJavaScriptKubernetesLinuxPerlSQLTomcat
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
108K-149K Annually
Senior level
108K-149K Annually
Senior level
Cloud • Security • Cybersecurity
The Solutions Support Engineer will provide technical support to customers, troubleshoot issues, and design scalable solutions, while supporting Kubernetes and cloud technologies.
Top Skills: AWSAzureCloud TechnologiesGCPJavaJavaScriptJSONKubernetesLinuxPythonShell
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
108K-149K Annually
Senior level
108K-149K Annually
Senior level
Cloud • Security • Cybersecurity
As a Solutions Support Engineer, you will provide technical support, troubleshoot issues, design scalable solutions, and participate in an on-call rotation for customer technical needs.
Top Skills: AWSAzureCloud TechnologiesGCPJavaJavaScriptJSONKubernetesLinuxPythonShell
2 Days AgoSaved
Remote
San Francisco Bay Area, CA
60K-100K Annually
Entry level
60K-100K Annually
Entry level
Fintech
The Product Support Engineer will bridge the gap between Engineering and Customer Experience, resolving production issues, using AI for improvements, and consulting with Operations to automate processes.
Top Skills: AWSNode.jsRest ApisShell ScriptingSQLTypescript
2 Days AgoSaved
Remote
San Francisco Bay Area, CA
70K-80K Annually
Entry level
70K-80K Annually
Entry level
Fintech • Payments • Software • Financial Services
The Support Engineer will troubleshoot technical issues, support customer integrations, manage technical tickets, and enhance product reliability through documentation and collaboration.
Top Skills: APIsCurlGrafanaJSONMixpanelPostmanSentrySQLWebhooks
2 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Other • Sales • Software
The Application Support Engineer resolves technical issues, advocates for customers, collaborates with teams, improves documentation, and enhances processes for a superior customer experience.
Top Skills: APIsBashCloud-Based SolutionsDatadogGrafanaKubernetesPowershellPythonSupport Ticketing SystemsWeb Hosting Technologies
Reposted 11 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
140K-187K Annually
Senior level
140K-187K Annually
Senior level
Software
As a Senior Community Support Engineer, you'll provide technical solutions on Developer Forum, debug issues, create resources, and foster a supportive developer community.
Top Skills: APIsAWSAzureDockerGCPJavaScriptKubernetesNoSQLOauth 2.0OktaSAMLSQL
Reposted 11 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
81K-100K Annually
Junior
81K-100K Annually
Junior
Productivity • Software
As a Support Engineer, you will provide technical support, resolve customer tickets, and collaborate with various teams to improve customer experience with CircleCI.
Top Skills: AWSAzureCircleCIDockerGCPGitGitKubernetesLinux
12 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence
The IT Support Engineer will manage IT operations, assist with onboarding, provision devices, and provide technical support for users and systems.
Top Skills: BashLinuxmacOSMdmMfaPowershellPythonSsoWindows
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