Top Technical Support Engineer Jobs in San Francisco, CA

YesterdaySaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Software
The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.
Top Skills: AnsibleChefConfiguration Management Tools (PuppetDistributed Storage SolutionsHelm)KibanaKubernetesKvmLinuxMonitoring Tools (GrafanaNagiosOpenstackPrometheus)PythonSaltShell ScriptingVirtualization Solutions (LibvirtVmware)
2 Days AgoSaved
Remote
San Francisco Bay Area, CA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Artificial Intelligence • Automotive • Computer Vision • Software
As a Technical Customer Support Engineer Tier II, assist with installation, configuration, troubleshooting, and maintenance of UVeye products, ensuring exceptional customer support and product reliability.
Top Skills: AWSAzureBashConfluenceDockerGCPHelmJIRAKubernetesLinuxPythonTerraformZendesk
Reposted 2 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Biotech
Provide remote and on-site support for informatics applications, resolving technical issues, coaching engineers, and managing escalation processes in laboratory environments.
Top Skills: Cerner Oracle HealthCloud-Based SolutionsComputer NetworkingData InnovationsEpic Beaker
Reposted 2 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Biotech
The role involves providing remote and on-site technical support, resolving complex issues for Informatics customers, and coaching field engineers. It requires collaboration with global support teams and the management of escalation processes.
Top Skills: Cerner Oracle HealthCloud-Based Solution ArchitectureComputer NetworkingData InnovationsEpic BeakerLaboratory Middleware
Reposted 2 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Healthtech
Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.
Top Skills: Cerner Oracle HealthCloud-Based SolutionsComputer NetworkingData InnovationsEpic BeakerLife Science Lis
Reposted 2 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Healthtech
Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.
Top Skills: Cerner Oracle HealthComputer NetworkingData InnovationsEpic BeakerLaboratory LisMiddleware Solutions
Reposted 2 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Healthtech • Other • Software • Biotech
The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.
Top Skills: Cerner Oracle HealthComputer NetworkingData InnovationsEpic BeakerLaboratory MiddlewareLis
Reposted 2 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Healthtech • Other • Software • Biotech
The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.
Top Skills: Cerner Oracle HealthCloud-Based SolutionsComputer NetworkingData InnovationsEpic BeakerLaboratory Middleware
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
101K-151K Annually
Senior level
101K-151K Annually
Senior level
Cloud • Software
As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.
Top Skills: BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Reposted 4 Days AgoSaved
Remote
San Francisco Bay Area, CA
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.
Top Skills: Customer OperationsCybersecuritySaaSTechnical Support
Reposted 4 Days AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Computer Vision • Information Technology • Security • Cybersecurity
As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.
Top Skills: AWSAzureGCPPythonSQL
Reposted 4 Days AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Information Technology • Consulting
The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.
Top Skills: Exchange OnlineMicrosoft 365Microsoft Entra IdMicrosoft IntuneMicrosoft TeamsOnedrivePowershellSharepoint
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Reposted 4 Days AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Software • Cybersecurity
Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.
Top Skills: Active DirectoryGpoLinuxPowershellPythonWindows
5 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Cloud • Information Technology • Internet of Things
The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.
Top Skills: LinuxSQLWindows Server
5 Days AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Fintech • Software
The Technical Support Engineer will resolve complex technical support cases, collaborate with product teams, and optimize customer system performance while enhancing the support processes using AI tools.
Top Skills: AWSAzureC#GCPGitJavaJavaScriptPythonSQL
Reposted 15 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.
Top Skills: EosiOSIos-XrJunosNetworking TechnologiesOpen Source OsSonic
7 Days AgoSaved
Remote
San Francisco Bay Area, CA
Entry level
Entry level
Artificial Intelligence • Edtech • Information Technology • Cybersecurity
The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.
Top Skills: AWSBashDkimDmarcGoogle WorkspaceHubspotJavaScriptJIRALinearMicrosoft 365PythonSmtpSpfSQLZoom
Reposted 7 Days AgoSaved
Remote
San Francisco Bay Area, CA
95K-115K Annually
Mid level
95K-115K Annually
Mid level
Internet of Things
The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.
Top Skills: AWSAws CloudwatchAzureBashConfluenceDatadogGCPIotJIRAPythonSalesforceSplunk
Reposted 7 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
8 Days AgoSaved
Remote
San Francisco Bay Area, CA
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.
Top Skills: AWSAzureDockerGCPGitHelmKubernetesLinuxTerraform
9 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-170K Annually
Senior level
120K-170K Annually
Senior level
Security
The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.
Top Skills: Active DirectoryBashDnsFirewallsGroup PolicyHTTPIdentity And Access ManagementJavaeeJbossLoad BalancingMicrosoft Sql ServerMicrosoft Windows ServerOauthOraclePythonRestSAMLSQLTcp/IpTls/SslUnix/LinuxWeblogicWebsphereWildfly
9 Days AgoSaved
Remote
San Francisco Bay Area, CA
90K-173K Annually
Senior level
90K-173K Annually
Senior level
Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills: AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
9 Days AgoSaved
Remote
San Francisco Bay Area, CA
58K-78K Annually
Junior
58K-78K Annually
Junior
Information Technology • Software
The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.
Top Skills: Acf2AdabasCicsDb2Ibm Z/OsIdmsImsIspfJclJdbcMicrosoft Sql ServerOdbcOracleOracleRacfRed Hat LinuxRestSmp/ESoapSun SolarisTcp/IpTop SecretVisual Studio .NetVsamWeb ServicesWebsphereWsdl
9 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Security • Software • Cybersecurity
The Technical Support Engineer assists US customers with the DigiCert One platform, resolves certificate lifecycle issues, and collaborates with internal teams for solutions.
Top Skills: DnsPkiRest Api
Reposted 9 Days AgoSaved
Remote
San Francisco Bay Area, CA
54K-80K Annually
Junior
54K-80K Annually
Junior
Information Technology • Consulting
Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.
Top Skills: BashDb2DicomEmrHisHl7JavaKornMedical Imaging SolutionsOraclePacsPerlRisSQLVb
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