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Top Technical Support Engineer Jobs in San Francisco, CA
Artificial Intelligence • Consumer Web • Wearables
The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.
Top Skills:
FreshdeskIntercomPylonZendesk
Information Technology • Consulting
The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.
Top Skills:
BashComputer HardwareDb2JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Software
The Technical Support Engineer will provide U.S. Payroll and HR support, troubleshoot issues, manage cases, and enhance customer experience.
Top Skills:
Human ResourcesSaaSU.S. Payroll
Software
The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.
Top Skills:
APIsAutomationScriptingSecurity
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues, ensuring effective usage of products, and collaborating with engineers for innovative solutions.
Top Skills:
BashCHigh Availability SoftwareLinuxPacemakerPythonRed Hat Enterprise LinuxService GuardUnixVeritas
Artificial Intelligence • Computer Vision • Software
As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.
Top Skills:
BashLinuxNvidia JetsonPythonRaspberry Pi
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills:
Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Big Data • Software • Analytics
As a Snr Technical Support Engineer, you will troubleshoot complex technical issues, assist customers with integrations, and collaborate across teams to enhance the support experience.
Top Skills:
ArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflakeSQL
Big Data • Software • Analytics
As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.
Top Skills:
Advanced SqlArgocdAWSAzureGCPJavaKubernetesLinux
Information Technology • Consulting
Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.
Top Skills:
APIsHTTPHttpsLinuxSQLWindows
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer I will provide expert troubleshooting and customer support for Axon products, ensuring client satisfaction and effective issue resolution while collaborating with law enforcement agencies.
Top Skills:
AndroidCloud SolutionsComputer NetworkingCustomer ServiceiOSJIRASalesforceSecure ShellSplunkWindows Server Administration
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills:
AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
New
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Cloud • Security • Software
As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.
Top Skills:
Ci/CdDockerGitHelm ChartsKubernetesLinuxTerraform
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills:
Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Software
The Senior Technical Support Engineer will provide enterprise-level support to customers, troubleshoot technical issues, and ensure customer satisfaction while collaborating with teams to improve software quality.
Top Skills:
AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Artificial Intelligence • Software
As a Technical Support Engineer, you'll provide expert-level support, troubleshoot complex issues, and collaborate with cross-functional teams to enhance customer satisfaction and product adoption.
Top Skills:
Api Debugging ToolsAzureCSSGleanHTMLJIRAOktaPythonSalesforceSftpZendesk
Artificial Intelligence • Software
The Enterprise Technical Support Engineer provides white-glove support for large customers, troubleshooting complex product and identity issues, building customer trust, and documenting solutions for repeatability.
Top Skills:
JavaScriptOauthPostmanPythonRest ApisSAMLScimSsoTypescript
Information Technology • Financial Services
The role involves providing on-site technical support for options trading systems, system monitoring, troubleshooting, incident management, client relationships, system enhancements, and training.
Top Skills:
365Av TroubleshootingAzureDevice DeploymentEndpoint Management
Security • Software • Database
Provide technical support for internal users, manage onboarding/offboarding, maintain equipment inventory, and improve IT processes in a fast-paced environment.
Top Skills:
Android Mobile DevicesApple Mobile DevicesAtlassianAWSGoogle WorkspaceJumpcloudLucidmacOSMicrosoft 365OktaPowershellPythonShell ScriptingSlackSmartsheetTeamsUbuntuWindowsZoom
Reposted 11 Days AgoSaved
Easy Apply
Easy Apply
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills:
CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Automotive
The Senior Technical Support Engineer resolves complex network and hardware issues, supports installation and repair, and collaborates with engineering teams to ensure customer satisfaction.
Top Skills:
Case Management SystemsEv BatteriesEvse HardwareEvse SoftwareMessaging PlatformsVideo Calling Software
Security • Cybersecurity • Automation
As a Tier 1 Technical Support Engineer, you will manage customer issues, troubleshoot technical problems, provide support via Salesforce, and collaborate with teams to ensure customer success.
Top Skills:
BashLinuxSalesforce
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Robotics
Dyna Robotics seeks a hands-on IT & Hardware Support Engineer to maintain technical infrastructure, troubleshoot IT issues, and support hardware installations for robots.
Top Skills:
AnsibleAutomation ToolsBash ScriptingDatadogDnsLinuxTailscaleVpnWifi
Reposted 15 Days AgoSaved
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.
Top Skills:
Apache KafkaCloud FunctionsCloud Object StoresDatabasesJavaKafka ConnectLinuxMessaging SystemsScalaSpark
Top San Francisco Companies Hiring Technical Support Engineers
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