Top Technical Support Engineer Jobs in San Francisco, CA

The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

As a Strategic Technical Support Engineer, you’ll manage enterprise customer relationships, handle complex technical issues, and enhance trust through proactive solutions and clear communication.

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Technical Support Engineer II will provide technical support to clients, troubleshoot issues, lead troubleshooting processes, and assist with application deployments.

The Technical Support Engineer at Apiiro will resolve technical issues for enterprise customers, manage cases, and collaborate with product teams while ensuring successful adoption of the platform.

Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.

Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.

The Technical Support Engineer supports customers in enterprise software installations and troubleshooting in regulated environments, requiring SQL skills and strong problem-solving abilities.

The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.

The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.

The role involves providing remote and on-site technical support, resolving complex issues for Informatics customers, and coaching field engineers. It requires collaboration with global support teams and the management of escalation processes.

Provide remote and on-site support for informatics applications, resolving technical issues, coaching engineers, and managing escalation processes in laboratory environments.

As a Technical Support Engineer, you'll manage customer inquiries, collaborate with product teams, enhance support documentation, analyze metrics, and drive process improvements.

The Technical Support Engineer provides enterprise-level support for automated systems in logistics and fulfillment, troubleshooting complex operational issues and guiding customers through technical challenges.

As a Senior Technical Support Engineer, you'll troubleshoot complex identity solutions for premium customers, manage escalations, and mentor teammates while ensuring SLAs are met.

Provide technical support to B2B customers, troubleshoot issues, develop internal tools, and improve documentation. Collaborate with engineering for continuous support improvement.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

The Senior Technical Support Engineer will provide advanced technical support, manage critical incidents, troubleshoot complex issues, and enhance product quality through root cause analysis.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.