Top Operations Analyst Jobs in San Francisco, CA

Own end-to-end payment operations, including ACH processing, exception handling, refunds, re-debits, and reconciliation. Investigate transaction issues, coordinate outage resolution, work with engineering and product on system improvements, analyze customer feedback, and manage escalations with domestic and international bank and payment partners. The role also contributes to product requirements, launches, compliance considerations, and AI-enabled process improvements.

Supports revenue operations by maintaining go-to-market policies, rules of engagement, documentation, and data. Responds to policy questions, assists with dispute resolution, applies established policies, identifies process gaps, and coordinates with sales, compensation, strategy, and systems teams. This remote entry-level role requires careful data review, organization, clear communication, and consistent policy application.

Monitor and investigate cybersecurity alerts, analyze endpoint telemetry, logs, forensic artifacts, malware, and Microsoft 365 activity, then coordinate threat remediation. The analyst also supports escalations, contributes to detection engineering and tuning, and collaborates across the SOC. The role requires knowledge of operating systems, enterprise administration, networking, web security, attacker techniques, and malware analysis while working a remote weekend 4x10 shift after training.

Monitor, triage, investigate, and respond to cybersecurity alerts and intrusions. Analyze EDR telemetry, logs, forensic artifacts, malware, and Microsoft 365 activity; determine root causes and recommend remediation. Support threat-related escalations, contribute to detection engineering and tuning, and collaborate across teams. The role requires familiarity with endpoint attack surfaces, threat actor techniques, Windows and domain administration, networking, web security, and basic malware analysis.

Lead complex security investigations across endpoint, identity, cloud, email, SaaS, and network environments. Own incidents through containment, remediation coordination, documentation, and post-incident review. Tune detections, queries, dashboards, workflows, and SOAR playbooks; improve SOC metrics, threat coverage, alert fidelity, and response processes. Partner on vulnerability and cloud-risk remediation, participate in global on-call rotation, use approved AI capabilities responsibly, and mentor analysts.

Lead post-sales operational strategy and execution by partnering with senior leaders, coordinating cross-functional programs, defining reporting cadences, translating business questions into analytical requirements, architecting scalable reporting frameworks, improving data quality across Salesforce/Gainsight/Tableau, and using automation and AI to simplify workflows and enable decision-ready leadership materials.

Support health-insurance sales by building reports, forecasts, automations, and AI prototypes to improve pipeline health, rep productivity, and territory/quota planning. Partner cross-functionally to maintain data integrity, troubleshoot CRM issues, administer account and territory assignments, and drive process improvements and adoption.

Support Expansion Sales by building reports, forecasts, automations, and AI-powered tools to improve pacing, pipeline, quotas, and rep productivity. Own forecasting cadence, data accuracy, territory and account administration, and ad-hoc operational support. Partner cross-functionally to design processes, embed AI workflows, and drive adoption while troubleshooting CRM and pipeline issues.

Own and improve Composer’s brokerage and trading operations, including trade lifecycle management, account servicing, escalations, reconciliations, controls, and risk workflows. Partner with Product, Engineering, Compliance, and Operations to define requirements, implement scalable solutions, support launches, analyze operational trends, and lead cross-functional initiatives in a regulated environment.

Partners with global Solution Sales Engineering leaders to improve revenue performance, forecasting, pipeline management, territory and capacity planning, sales processes, and operational rigor. Supports target setting, headcount planning, QBRs, performance reporting, SPIFF tracking, and business cadences. Identifies workflow friction, drives process and tooling improvements, and applies AI and automation to increase specialist productivity and reporting efficiency.

Support sales territory planning, quota alignment, compensation processes, revenue operations, CRM data integrity, reporting, audits, and process improvements. Analyze market and account data to design equitable territories, reconcile discrepancies, improve workflows, support system implementations, troubleshoot issues, and develop training and documentation. Partner with sales leadership and cross-functional teams to optimize territory structure and revenue operations capabilities.

Leads global People Operations across HRIS administration, data integrity, payroll coordination, onboarding, offboarding, recruiting administration, compensation reporting, dashboards, process documentation, and AI-enabled automation. Maintains BambooHR as the source of truth, coordinates payroll with international providers and EOR partners, audits data, identifies compliance risks, and improves scalable HR processes across 18 countries.

The role involves managing and improving data quality pipelines for GTM systems, optimizing AI workflows, and overseeing offshore teams to ensure accurate data detection and resolution.

Manage and optimize Ironclad and related contract management systems, including workflows, templates, approvals, integrations, data quality, reporting, and technical troubleshooting. Drive contract intake, lifecycle management, process improvement, knowledge management, training, and cross-functional legal technology initiatives. Build dashboards and support audits and special projects while partnering with Legal, Finance, Procurement, IT, and business stakeholders. The role focuses on legal operations and technology rather than substantive legal negotiation.

Own and support the fund lifecycle on Forge's platform: analyze and value secondary securities, execute liquidity distributions, support tax reporting, validate financial data, respond to client inquiries, maintain documentation, improve workflows, and collaborate cross-functionally to ensure accurate fund administration operations.

Optimizes banking and telecom product operations by monitoring performance, improving workflows, implementing AI and automation, supporting customer service escalations, investigating customer behavior, coordinating with Product, Engineering, Risk, and Compliance teams, and managing operational partners. The role focuses on process improvement, product stability, customer experience, and scalable operations across fintech and telecom services.

Analyzes and improves technology operations, IT service management, governance, intake, portfolio monitoring, and business processes. The role researches and synthesizes information for leadership, validates processes against ITIL standards, develops dashboards and reporting, supports vendor and contract activities, maintains documentation, and drives adoption of technology tools and processes. It also facilitates collaboration between business and technology stakeholders and promotes continuous operational improvement.

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Own and optimize top-of-funnel revenue processes, including lead routing, lifecycle management, workflow automation, attribution tracking, and funnel analysis. Partner with Sales, Marketing, Business Systems, and other teams to improve Salesforce and go-to-market tooling, maintain data integrity, manage cross-functional initiatives, and train revenue teams on process and tooling changes.

Supports FAA BNATCS CTO operations by coordinating workstreams, tracking action items and commitments, documenting meetings and decisions, maintaining roadmaps and operational records, and preparing status reports and leadership briefings. The role coordinates technical teams, leadership, customers, and partners; drives overdue actions to closure; and improves repeatable processes, documentation standards, and collaboration workflows.

Own sales forecasting, pipeline and performance analytics, GTM planning, sales compensation strategy, and revenue reporting. Partner with senior Revenue, Sales, Marketing, and Finance leaders to identify risks, evaluate scenarios, improve forecast accuracy, and translate complex analyses into actionable recommendations. This senior individual contributor role requires autonomy, executive communication, and expertise in SaaS revenue operations, Salesforce, sales compensation, quota planning, and pipeline management.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Provides Sales and Revenue Operations support by processing orders, administering Salesforce and CPQ platforms, monitoring forecasts, building reports and dashboards, improving sales processes, ensuring data integrity, and advising cross-functional stakeholders. The role also develops Salesforce enhancements, resolves process bottlenecks, trains field teams, documents workflows, and applies AI tools to improve analysis, reporting, and documentation.

Supports Revenue Operations across data quality, GTM systems, project management, enablement, and analytics. Validates account and opportunity data, troubleshoots systems, configures users, streamlines go-to-market processes, develops onboarding and sales enablement materials, and builds reports on pipeline health, funnel conversion, win/loss trends, and revenue forecasts.