Top Operations Analyst Jobs in San Francisco, CA

Leads operational support for pharmaceutical commercial and trade rebates, including invoice review, processing, contract compliance, and cross-functional coordination. Enhances reporting and workflow efficiency using Alteryx and advanced Excel, analyzes PBM data, supports automation with analytics and IT teams, maintains audit documentation, and manages market access projects. May supervise junior analysts or support staff.

Performs treasury finance operations, including loan sales, data analysis, reconciliation, and financial controls. Automates recurring workflows using SQL, Python, Excel, and AI tools; maintains and modernizes data pipelines; investigates discrepancies; and communicates insights to technical and business stakeholders. Serves as a subject matter expert on loan data and finance processes while supporting fraud prevention and financial governance.

Supports private market investment operations, including monitoring investments, preparing investor reporting, managing SPVs and investment vehicles, tracking capital calls and commitments, completing subscription documents, and responding to investor inquiries. The role also contributes to digital investor experience improvements, onboarding and educational materials, process enhancements, and new investment product launches while collaborating with investment, engineering, product, design, legal, and operations teams.

Provides client and system support for time study processes, cost reports, and related PCG systems. Coordinates roster data and system updates, analyzes monthly and quarterly results, produces reports, troubleshoots issues, and communicates findings to clients and project managers. Develops process documentation, quality assurance procedures, and instruction materials while managing multiple assignments and ad hoc project tasks.

Analyze and improve the go-to-market funnel across Marketing and Sales. Responsibilities include campaign attribution, lead qualification, pipeline and rep activity analysis, CRM governance, reporting, data-quality troubleshooting, workflow improvement, and AI-enabled automation. The role builds dashboards, investigates funnel inefficiencies, supports HubSpot operations, documents scalable processes, and partners with GTM leadership to translate data and operational problems into effective solutions.

Provides overnight customer service and operational support for exchange members. Monitors and troubleshoots trading and clearing systems, investigates issues using internal and external tools, logs and responds to tickets, and coordinates resolutions across internal and external teams. The role requires trade desk or exchange operations experience, knowledge of U.S. equity markets, FIX and SBE protocol support, real-time monitoring, and basic SQL, Groovy, or Python querying.

Supports customer operations by improving data quality, consistency, and usability across Salesforce, ServiceNow, MyAlkami, and PingIdentity. Audits data flows, identifies record issues, documents integrations and processes, refines intake forms, supports dashboards and data cleanup, and participates in user acceptance testing. Collaborates with cross-functional stakeholders to establish data standards and improve customer and employee workflows. This remote contractor role is designed for recent graduates or career changers with strong organization, communication, and spreadsheet skills.

Leads complex client and third-party administrator integrations for pharmacy benefit management operations. Supports batch file processing, EDI workflows, automated job monitoring, data reconciliation, issue resolution, and data quality management. Serves as a subject matter expert on PBM eligibility, claims, accumulator processing, and client-specific configurations. Collaborates with clients and internal teams, documents requirements, resolves exceptions, and maintains service, quality, and productivity standards.

Supports revenue operations through Salesforce administration, GTM tooling, data quality management, reporting, pipeline analysis, territory design, quota planning, and capacity modeling. Builds dashboards and leadership digests, investigates data discrepancies, manages GTM support requests, and contributes to AI-assisted RevOps workflows. The role requires strong analytical, spreadsheet, Salesforce, communication, and process-development skills.

Monitors and improves AI-powered systems by tracking performance, utilization, KPIs, incidents, and operational trends. Develops reports and dashboards, identifies efficiency opportunities, supports governance and compliance activities, documents procedures, and collaborates with AI engineers, product teams, business stakeholders, and operations leaders to resolve issues and improve adoption.

Leads operational oversight, performance analysis, governance, and continuous improvement for AI-powered products and services. Develops performance frameworks, executive dashboards, business insights, risk and compliance reporting, and scalable AI operating models. Partners with AI engineers, product teams, and business leaders to optimize workflows, support automation, manage operational risks, and drive cross-functional operational excellence.

Own multi-state payroll, HRIS administration, reporting, compliance, benefits, leave administration, and employee lifecycle processes for a 240+ employee organization. Manage Paycom data, access, configuration, audits, and analytics; partner with Accounting on payroll reconciliations, tax registrations, general-ledger mapping, and benefit allocations. Lead open enrollment, support audits, mentor an HR Operations Specialist, and serve as an internal HRIS and payroll subject matter expert.

Performs custodian reconciliations and resolves exceptions across investment operations, including corporate actions, pricing, class actions, broker oversight, and client reporting. Builds Python, SQL, and AI-enabled automation workflows, establishes validation and monitoring controls, measures process improvements, and supports future reconciliation strategy. Collaborates with custodians, accounting, technology, compliance, risk, legal, and client service teams.

Manage end-to-end onboarding and launch activities for marketplace sellers across SMB, multi-location, and mid-market segments. Serve as the primary seller contact, coordinate cross-functional stakeholders, track milestones and risks, maintain CRM updates, resolve launch blockers, and improve onboarding workflows. Contribute to SOPs, playbooks, enablement resources, and program improvements while ensuring sellers launch successfully and on time.

Analyze malware, binary files, customer detection tickets, and machine learning detections to improve detection efficacy and reduce false positives. Review product detections, assess binary legitimacy, address internal detection questions, and provide insights to data science teams. The role collaborates with technical account managers, incident response teams, data scientists, and malware researchers. Required capabilities include malware analysis, reverse engineering, Python scripting, binary fundamentals, threat assessment, research methods, operating systems, and AI-assisted workflow improvement.

Leads end-to-end Commercial Card modification projects, coordinating clients, sales, vendors, FinTech partners, and internal teams. Manages project scope, configuration, training, adoption, stakeholder expectations, risks, timelines, and service-level commitments. The role requires expertise in financial services and Commercial Card products, client escalation management, process improvement, analytical problem-solving, and strong communication. It also supports business resiliency and compliance with risk policies while managing multiple implementations in parallel.

Own workforce strategy and capacity planning across Operations, translating forecasts into staffing and headcount plans. Lead implementation of a workforce management platform, build automated forecasting and scheduling processes, develop capacity and scenario models, and advise leadership on staffing, budgets, shrinkage, overtime, service levels, and intraday adjustments. Partner cross-functionally with Operations, Engineering, Data, Finance, and external vendors.

Manage customer contract execution, pricing accuracy, expiration dates, and contract data in ERP systems. Monitor tier compliance and contract performance, prepare governance and audit documentation, collaborate with Sales and Corporate Accounts to resolve discrepancies, and identify process improvements. Calculate rebate accruals and GPO administrative fees while supporting pricing and contracting operations. Requires strong organization, attention to detail, communication, and multitasking skills.

Own technical and operational execution for measurement campaigns, including third-party tag QA, pixel implementation, website and cross-device tracking, troubleshooting discrepancies, publisher onboarding, dashboard support, data-quality monitoring, and custom reporting. Partner with sales, account management, publishers, agencies, and brands to resolve implementation issues and provide technical expertise across measurement products.

Supports application and infrastructure operations by prioritizing and resolving incident and request tickets, coordinating support activities, participating in an on-call rotation, collaborating across teams, and promoting system security, patient confidentiality, and compliance. The role requires strong analytical, organizational, communication, technical writing, and task-prioritization skills. Healthcare experience and Cerner deployment experience are preferred.

Administer and optimize global sales technologies, including Salesforce CRM and CPQ, while developing dashboards, reports, scorecards, and analytics. Improve lead management, forecasting, territory management, quoting, data governance, and seller productivity through process analysis and Salesforce automation. Support user onboarding and offboarding, evaluate new technologies, and collaborate with Sales, Marketing, Finance, IT, and Business Systems teams to implement scalable operational improvements.

Analyzes commercial fraud alerts and large datasets to reduce false positives, assess fraud risk, and develop mitigation strategies. Creates business rules, reports, data controls, and analytical models using SQL, SAS, Excel, Tableau, and related tools. Partners with business and technology teams on requirements, testing, automation, data governance, incident resolution, and performance reporting. Supports fraud strategy, data quality, compliance, and senior management decision-making.

Analyzes student support and academic data to identify trends, barriers, and intervention opportunities. Develops dashboards, KPIs, workflows, documentation, and reporting processes that improve advising operations, student persistence, retention, and degree completion. Partners with cross-functional academic and student support teams to translate operational needs into technology requirements, process improvements, and actionable insights.

Manages the full lifecycle of global bank accounts, including openings, maintenance, and closures. Administers user access provisioning and de-provisioning for banking platforms, performs KYC reviews, gathers compliance documentation, and maintains audit trails. Partners with Compliance, Legal, and Finance to meet regulatory and internal policy requirements. Supports process documentation and workflow improvements for Treasury Operations.

Support Global Operations through forecasting, budgeting, monthly close, budget-versus-actuals analysis, KPI monitoring, financial guidance, and investment trade-off evaluation. Partner with Operations, FP&A, Data, Accounting, and business leaders to assess volumes, revenue, variable profit, staffing capacity, and expenses, while preparing performance materials and actionable insights for management decisions.