Top Operations Analyst Jobs in San Francisco, CA

Administers defined benefit pension plans, resolves escalated eligibility, participant data, system, and service issues, and ensures processing quality. Serves as a client and plan-rules subject matter expert, leads change initiatives from discovery through go-live, maintains requirements and process documentation, validates system processing, identifies enhancements, performs peer reviews, and mentors junior analysts.

Manage indirect procurement operations, including intake queue management, completeness reviews, vendor and contractor onboarding, contract routing, DocuSign execution, purchase orders, invoice coordination, renewals, and recordkeeping. Track requests, deadlines, signatures, blockers, and service levels while maintaining auditable documentation. Prepare dashboards and process maps, coordinate with Finance, Legal, IT, People Operations, vendors, and internal stakeholders, and support change orders, foreign-currency requests, and purchase order closeout.

Own end-to-end payment operations, including ACH processing, exception handling, refunds, re-debits, and reconciliation. Investigate transaction issues, coordinate outage resolution, work with engineering and product on system improvements, analyze customer feedback, and manage escalations with domestic and international bank and payment partners. The role also contributes to product requirements, launches, compliance considerations, and AI-enabled process improvements.

Leads Tier-3 security monitoring, threat hunting, incident response, and SLA delivery across multi-tenant environments. Serves as incident commander while engineering detections, SOAR playbooks, integrations, and AI-assisted automation using Python, APIs, LLMs, and cloud security data. Advises clients, reduces alert noise, and aligns operations with NIST, ISO 27001, privacy, and regulatory requirements.

Own compensation tools, HRIS modules, datasets, dashboards, audits, and data flows. Manage annual and off-cycle compensation cycles, vendor relationships, data quality, testing, troubleshooting, and process improvements. Partner with People Systems, Engineering, Finance, Total Rewards, and vendors to maintain accurate, scalable, and audit-ready compensation infrastructure.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Own partner revenue operations through data transformation, billing accuracy, forecasting, and GAAP-compliant reporting. The role maintains and troubleshoots Python and SQL billing logic, develops invoicing flows, validates enrollment data, supports revenue recognition, and contributes to integrations and ad hoc projects. It requires analytics, financial and accounting knowledge, advanced Excel, Databricks, and experience translating business requirements into technical data logic.

Leads financial planning, forecasting, budgeting, variance analysis, cost management, financial modeling, product P&L development, and operational investment analysis. Develops KPI dashboards, supports inventory accounting and month-end close, improves ERP and reporting functionality, and partners with Operations, Innovation, Accounting, IT, and leadership to drive efficiency, cost savings, compliance, and profitability.

Build and manage Roo’s Relief-to-Hire revenue pipeline in its CRM, establish data standards, create scorecards and forecasts, improve revenue attribution, and automate placement invoicing. The role partners with Platform, Finance, and operations teams to replace manual tracking, analyze funnel performance and experiments, expand processes to Canada, and reduce administrative work for Career Pathways managers.

Owns brand remittances end to end, including extracting and validating sales, payment, and expense data, reconciling variances, preparing remittance packages, and addressing partner questions. The role identifies process issues, improves controls and reporting, and leads data and automation initiatives with Development and Engineering. It requires strong financial operations or accounting experience, advanced Excel and AI-enabled analysis skills, and the ability to work independently across distributed teams.

Own sales operations and deal desk processes, including pricing approvals, forecasting, pipeline and performance analysis, territory and quota planning, KPI governance, data quality, and variable compensation reporting. Partner with sales leadership, finance, and systems teams to structure enterprise deals, maintain pricing guardrails, explain revenue metrics, and improve quote-to-order workflows.

Administer and optimize global sales technologies, including Salesforce CRM and CPQ, while developing dashboards, reports, scorecards, and analytics. Improve lead management, forecasting, territory management, quoting, data governance, and seller productivity through process analysis and Salesforce automation. Support user onboarding and offboarding, evaluate new technologies, and collaborate with Sales, Marketing, Finance, IT, and Business Systems teams to implement scalable operational improvements.

Provides operational and administrative support for bank examination teams, including document management, data verification, reporting, and process tracking. Maps and improves business processes, automates manual work with Microsoft tools, evaluates AI applications, and builds Tableau or Power BI dashboards. Coordinates projects, leads change management, develops training and procedures, analyzes operational metrics, and supports team continuity through documentation, cross-training, and mentoring.

Supports revenue-generating initiatives through market research, business cases, financial modeling, proofs of concept, audience and market analysis, dashboards, reporting, project planning, and workflow standardization. Partners cross-functionally to implement and monitor programs, evaluates vendors and partnerships, and presents findings to executives. The role requires an entrepreneurial, analytical generalist comfortable managing multiple projects in a hybrid San Francisco environment.

Supports daily clearing, custody, staking, wallet, liquidity, and digital asset fund movement operations for a cryptocurrency exchange. Performs crypto and fiat reconciliations, investigates discrepancies, monitors operational controls, escalates issues, maintains records, supports reporting and audits, and contributes to process improvements. Collaborates with Treasury, Finance, Compliance, and Technology teams to ensure accurate, timely, and secure transaction processing.

Own segmentation, book-of-business design, quota setting, and headcount capacity planning across multiple sales motions. Build defensible quantitative models, maintain account assignment and routing logic, manage quota administration, and partner with GTM leaders, Finance, Sales Compensation, and Operations. The role requires recurring planning processes, scenario modeling, clear documentation, and confident communication of methodology, tradeoffs, and risks.

Build full-funnel reporting connecting marketing activity to sales opportunities and revenue. Define attribution and shared metrics, improve lead scoring and Salesforce workflows, measure campaign ROI, and create executive dashboards in BI tools. Analyze data to uncover insights and support forecasting across marketing, sales, customer success, and revenue operations. The role requires strong analytical, marketing, stakeholder management, and SaaS experience, with curiosity about AI.

Reviews purchase requisitions and purchase orders for U.S. GAAP, accounting policy, budget, and forecast compliance. Performs forecast-versus-actuals analysis, open PO cleanup, accrual support, and committed-spend reporting. Partners with budget owners, FP&A, Accounting, and requesters to resolve coding and compliance issues. Maintains finance trackers and reports operational metrics, using SAP systems, procurement tools, and Excel to improve spend visibility and process efficiency.

The Product Operations Analyst will manage product data, dashboards, reporting, customer feedback synthesis, roadmap and OKR processes, launch coordination, product tooling, experiments, and internal communications. The role partners with product managers and cross-functional teams to improve decision-making, streamline processes, measure product outcomes, and support planning and launch cycles. This is a remote U.S. position with occasional travel to Ottawa, Canada.

The Operations Analyst will manage and improve cross-organizational Product and Engineering processes, including product lifecycle, engineering operations, software capitalization, FinOps, and cloud spend management. The role partners with senior leadership and cross-functional teams to improve communication, documentation, visibility, measurement, and execution. Responsibilities include operationalizing processes, championing tooling improvements, training stakeholders, and driving strategic initiatives and business outcomes across a hybrid organization.

Owns the CX Operations data foundation in Snowflake by designing architecture, governance, data quality standards, and reusable dbt models. Leads complex analyses, dashboards, scenario planning, and executive communication while mentoring analysts and partnering with engineering and strategy teams. Supports AI enablement by creating trusted data models, evaluation standards, and agent performance tracking.

Supports Docker’s Legal team with contract intake, routing, playbook-based review, approvals, signature coordination, outside counsel billing, legal technology administration, AI workflow testing, reporting, documentation, training, and process improvement. The role partners cross-functionally with Sales, Deal Desk, Finance, Product, and Engineering while maintaining legal systems, dashboards, standard operating procedures, and knowledge resources.

Analyzes global sales performance, maintains accurate sales reporting and dashboards, supports compensation, quota, commission, and territory planning, evaluates promotional effectiveness, delivers reporting training, and improves sales processes and systems. Partners with cross-functional teams to reduce administrative work, supports sales operations projects, and ensures adherence to quality, privacy, security, and compliance requirements.

Supports US Government capture operations through CRM and pipeline management, federal solicitation monitoring, proposal development, marketing materials, compliance matrices, meetings, executive reviews, trade shows, and customer site visits. The role coordinates capture and business development activities, researches procurement opportunities, drafts government-facing content, and provides logistical support. Requires strong organization, communication, attention to detail, Microsoft Office proficiency, and up to 25% travel.