Top Operations Manager Jobs in San Francisco Bay Area, CA

Build and scale the Strategic Partnerships team's operational infrastructure, including project frameworks, tracking systems, workflows, and partner milestone management. Synthesize market and partner feedback into product and engineering roadmaps, align sales enablement, and create executive-ready technical collateral. Coordinate partnership pilots and launches while translating complex internet infrastructure, AI, crawling, and edge-computing concepts into clear narratives.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Build and scale the operating system for Customer Success and Solutions teams. Responsibilities include developing performance metrics, compensation and capacity models, customer health frameworks, dashboards, operating cadences, and action plans. Partner with leadership, RevOps, Go-to-Market, Finance, and global teams to improve decision-making, staffing, service coverage, customer usage, and revenue growth. This onsite role supports Solutions Architecture, Field Engineering, and Forward Deployed Engineering functions.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Own product operations across alpha, beta, and GA programs; manage launch calendars and readiness cadences; coordinate cross-functional checkpoints; build feedback intake and synthesis systems; lead major product events and rollout activities; and develop code, no-code, and AI-powered automations. The role also contributes to scaling Product Operations practices, mentoring peers, and improving collaboration across Product, Engineering, Research, Safety, Legal, Support, and GTM.

Develop and scale Uber One membership offerings and acquisition strategies through Mobility. Use customer insights, competitive intelligence, and data analysis to identify growth opportunities, build business cases, evaluate experiments, and guide investment decisions. Shape propositions for audiences such as travelers and families, influence cross-functional stakeholders, and coordinate execution with Operations, Product, Marketing, and Finance teams across global and regional markets.

Leads global Ads go-to-market strategy and operations across approximately 200 products, four sales channels, and three regions. Owns product adoption goals, performance reporting, launch governance, testing operations, and operating frameworks. Partners with Product, Engineering, Sales, Marketing, Data Science, and regional leaders to improve commercialization, revenue performance, and organizational effectiveness. Manages and develops a team of five while driving strategic initiatives, process improvements, automation, and executive accountability.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

The Operations Manager leads daily operations for the Church Planting Core Initiative, managing workflows, logistics, financial administration, budgeting, contracts, reporting systems, communications implementation, partner relationships, and process improvements. The role coordinates cross-functional teams, supports fundraising and strategic priorities, and provides operational and technical support. A bachelor's degree, operational leadership experience, church planting experience, financial management skills, and cross-cultural competency are required. The position is remote but involves regular travel across North America and internationally.

Own company-level strategic initiatives, establish measurable goals, diagnose delivery risks, and recommend resource reallocations. Lead cross-functional transformation focused on go-to-market scalability, annual planning, quarterly reprioritization, monthly business reviews, and AI-enabled operational reporting. Partner with executives and functional leaders to improve the operating model, automate KPI tracking, communicate priorities, and increase organizational velocity.

Leads Airwallex’s global product-led growth operating system, including funnel analytics, KPI frameworks, dashboards, experimentation, campaign measurement, growth technology, and reporting automation. Manages a team spanning growth operations, analytics, experimentation, and systems. Partners cross-functionally to identify conversion opportunities, improve onboarding and activation, evaluate experiments, and scale successful initiatives across a regulated fintech environment.

Own and scale Tailscale’s Product operations, including roadmap health, launch readiness, documentation, onboarding, feature request management, customer insight systems, operating rhythms, and product metrics. Partner with Product, GTM, Support, Data, and company leadership to identify operational gaps, establish standards, influence prioritization, and build scalable systems. The role requires autonomous execution, strategic judgment, cross-functional alignment, and strong communication in a remote-first environment.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Manage the operational backbone of Cartesia’s voice function, including voice production, library health, talent sourcing, vendor logistics, customer voice delivery, and go-to-market enablement. Build lightweight systems and automations, support customer engagements, and contribute to strategy and growth initiatives for TTS, STT, and international markets. The role requires autonomous execution, customer-facing communication, technical fluency, and enthusiasm for voice and audio technology.

Leads US&C marketplace operations strategy and performance for Uber Eats. Analyzes complex datasets, develops quantitative frameworks, builds dashboards and monitoring tools, and identifies opportunities to improve reliability, courier efficiency, customer experience, and unit economics. Owns high-impact initiatives from strategy through execution, partners with Product, Finance, Commercial, and Operations teams, evaluates experiments, and presents strategic insights and trade-offs to senior leadership.

Manage and expand a fraud operations team responsible for alert review, investigations, fund recovery, service levels, and incident response. Develop fraud policies and processes, use data and analytics to improve efficiency, research emerging fraud trends, and partner with Product, Engineering, Data Science, Risk Strategy, and Customer Support teams to build tooling, strengthen decisioning systems, and address escalations.

Leads a technical client operations team supporting managed cloud services. Responsibilities include hiring, coaching, workforce and capacity planning, 24x7 coverage, ticket and incident management, service quality, documentation, compliance, and continuous improvement. The manager partners with Client Success, Professional Services, Security Operations, and Compliance to improve operational performance, client experience, automation, scalability, and team capability.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Owns business improvement initiatives across sales, credit, and servicing. Translates broker and customer feedback into prioritized business requirements, aligns stakeholders, supports roadmap decisions, and partners with analysts and technology teams through delivery. The role monitors outcomes, manages risks and tradeoffs, supports change management and adoption, and drives improvements in conversion, speed, consistency, and operational performance across the lending lifecycle.

Leads Customer Experience strategy and operations across business operations, analytics, workforce management, learning and development, and AI operations. Sets goals and metrics, manages global 24/7/365 capacity and quality, redesigns incentives and training, integrates specialists with AI agents, and translates AI performance into operational improvements. Builds a high-performing team and partners with Product, Engineering, and Data to improve tooling, workflows, agent behavior, and customer outcomes.

Leads and develops a team of 5–10 Operations Coordinators supporting researchers, programs, visitors, events, onboarding, and offboarding. Owns hiring, training, performance management, capacity planning, scheduling, request prioritization, quality standards, and process improvement. Partners cross-functionally to align operations with organizational priorities and build a sustainable coordinator program. This is a full-time, in-person Berkeley role with occasional evening work.

Develop service strategy, identify and evaluate new opportunities, design experiments and pilots, build business cases, and guide validated ideas toward launch. The role synthesizes customer, market, financial, and operational evidence into recommendations for senior leaders, influences cross-functional teams, and builds repeatable innovation capabilities. It is a senior individual-contributor position requiring strategic judgment, executive communication, advanced analysis, and the ability to turn ambiguous questions into evidence-backed decisions and action.

Lead and coach a Banking Operations team overseeing payment monitoring across wires, SWIFT, ACH, checks, and stablecoins. Build scalable onboarding, QA, escalation, and reporting frameworks; partner with Compliance, Legal, Product, and Engineering; drive AI adoption and automation to improve speed, quality, and controls; translate frontline insights into leadership-ready recommendations.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.